Data Entry Customer Service
Resume:
S K I L L S
Customer Service
Communication
Calendar & Docketing
Professionalism
Attention to Detail
Data Entry
Scheduling
Katrinka Clark
S U M M A RY
Highly organized and detail-oriented administrative assistant with a passion for providing exceptional customer service. Experienced in managing executive calendars, data entry, and creating presentations.
W O R K E X P E R I E N C E
Administrave Assistant Feb 2021 - Present
Serenity Hospice Houston, TX
Scheduled meetings, events, and interviews for six executive employees Designed over 30 forms and reports for prospective vendors Managed and coordinated schedules, emails, and voicemails for six executives Answered inquiries, provided direction, and screened over 50 daily callers to ensure timely response and resolution
Directed priorities for the CEO to ensure his time allocation led to the optimal performance of the business
Answered and managed incoming and outgoing calls while recording accurate messages Barista Feb 2019 - Jan 2021
Guckenheimer Houston, TX
Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials
Increased sales by fostering outstanding customer relations and accurately processing payments
Upheld all recipe and presentation standards for specialty coffee drinks Communicated with management to ensure the team responded as necessary to maintain a positive environment during each shift
Performed cleaning duties such as sweeping, mopping, and dishwashing to maintain sanitary equipment and facilities
Trained apprentice baristas on how to create latte art plus specialty coffee beverages with flair and expedience
E D U C ATION
Associate of Applied Science Dec 2023
San Jacinto Community College, Pasadena, TX
C O N TACT
********.*****@***.***
Houston, Texas, 77044
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