S K I L L S

Customer Service

Communication

Calendar & Docketing

Professionalism

Attention to Detail

Data Entry

Scheduling

Katrinka Clark

S U M M A RY

Highly organized and detail-oriented administrative assistant with a passion for providing exceptional customer service. Experienced in managing executive calendars, data entry, and creating presentations.

W O R K E X P E R I E N C E

Administrave Assistant Feb 2021 - Present

Serenity Hospice Houston, TX

Scheduled meetings, events, and interviews for six executive employees Designed over 30 forms and reports for prospective vendors Managed and coordinated schedules, emails, and voicemails for six executives Answered inquiries, provided direction, and screened over 50 daily callers to ensure timely response and resolution

Directed priorities for the CEO to ensure his time allocation led to the optimal performance of the business

Answered and managed incoming and outgoing calls while recording accurate messages Barista Feb 2019 - Jan 2021

Guckenheimer Houston, TX

Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials

Increased sales by fostering outstanding customer relations and accurately processing payments

Upheld all recipe and presentation standards for specialty coffee drinks Communicated with management to ensure the team responded as necessary to maintain a positive environment during each shift

Performed cleaning duties such as sweeping, mopping, and dishwashing to maintain sanitary equipment and facilities

Trained apprentice baristas on how to create latte art plus specialty coffee beverages with flair and expedience

E D U C ATION

Associate of Applied Science Dec 2023

San Jacinto Community College, Pasadena, TX

C O N TACT

832-***-****

ad4p1e@r.postjobfree.com

Houston, Texas, 77044

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