LATASHA MCELHANEY

ad4oyh@r.postjobfree.com 704-***-**** Charlotte, NC 28216

Summary

Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks. Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects. Skills

Medical Billing

Pharmacy Operations

Insurance Processing

Healthcare Services

Microsoft Office Suite

Customer Service

Experience

04/2023 - Current

Presbyterian Novant

Hospital

Huntersville, NC

Environmental Services Housekeeper

● Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.

● Emptied trash receptacles and disposed of waste materials properly.

● Replenished supplies such as soap, toilet paper and paper towels in restrooms.

● Responded promptly to requests for housekeeping services from staff or visitors.

● Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.

● Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.

● Maintained floors with regular sweeping, mopping and vacuuming.

● Responded quickly to calls for spills and other potentially dangerous situations. 08/2022 - 11/2022

Holy Trinity Catholic

Middle School

Charlotte, NC

Marketplace Associate

● Helped customers locate items within the store using the inventory system.

● Reported any discrepancies or errors in pricing or inventory levels to management.

● Verified credit card charges against purchase receipts for accuracy.

● Operated equipment such as scanners and scales correctly during checkout process.

● Placed orders for additional stock when necessary to ensure adequate supply of merchandise.

● Assisted customers with selecting items and answering questions about products.

● Provided customer service support for inquiries, complaints, and returns. 10/2021 - 07/2022

TIAA

Charlotte, NC

Housekeeper

● Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

● Cleaned bathrooms, including toilets, tubs, showers and sinks.

● Emptied trash receptacles throughout the property.

● Followed safety procedures when handling hazardous materials.

● Disinfected telephones, light switches and other frequently touched objects.

● Observed proper use of chemicals when cleaning various surfaces.

● Vacuumed floors and dusted furniture to maintain organized, professional appearance.

● Used cleaning chemicals following proper guidelines.

● Interacted pleasantly with clients and guests when performing daily duties.

● Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

● Removed finger marks and smudges from doors, frames and glass partitions to enhance shine. 03/2020 - 09/2020

Walgreens

Charlotte, NC

Pharmacy Technician

● Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.

● Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

● Assisted pharmacists in compounding sterile products according to state regulations.

● Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.

● Ordered drugs from wholesalers as needed and maintained records of incoming shipments.

● Verified accuracy of medication labels before they were dispensed to customers.

● Restocked shelves with new supplies of medications as needed. 11/2015 - 04/2020

Presbyterian Novant

Hospital

Charlotte, NC

Environmental Services Housekeeper

● Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.

● Emptied trash receptacles and disposed of waste materials properly.

● Replenished supplies such as soap, toilet paper and paper towels in restrooms.

● Responded promptly to requests for housekeeping services from staff or visitors.

● Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.

● Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.

● Maintained floors with regular sweeping, mopping and vacuuming.

● Responded quickly to calls for spills and other potentially dangerous situations. 10/2016 - 01/2017

Hickory Farms

Charlotte, NC

Seasonal Cashier

● Greeted customers and answered any questions they had about the store's products and services.

● Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

● Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

11/2005 - 04/2006

Off Broadway Shoe

Warehouse

Charlotte, NC

Sales Associate

● Greeted customers and provided exceptional customer service.

● Assisted customers with product selection, sizing and styling.

● Provided accurate information about products, prices and services.

● Maintained up-to-date knowledge of store merchandise and policies.

● Built relationships with customers to encourage repeat business.

● Organized stockroom shelves according to size, color or style.

● Restocked shelves as needed to ensure sufficient inventory levels.

● Conducted inventories on a regular basis to track stock levels.

● Demonstrated product features and benefits for customers' needs.

● Handled customer complaints in a professional manner. Education and Training

09/2020

Salt Lake City, UT

Associate of Science in Medical Specialties

Independence University

Savannah, GA

Associate of Science in Paralegal Studies

South University

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