Customer Experience Business Management
Resume:
VHULENDA REMBULUWANI
OBJECTIVE
An enthusiastic female with exceptional attention to detail looking for a position where I can put my abilities to use, maximize my potential, and contribute to the success of the organisation. I want to acquire new skills and widen my horizons. I’m highly motivated, competent collaborator who can bring positivity, support and creative mindset to any team. I pride myself on taking ownership of challenging problems, maintaining high standards. I can be relied upon to deliver everything that set out to achieve. EDUCATION
Business Management
Northern Technical College
NQF level 5
Matric
Tshivhase Secondary School
NQF level 4
EXPERIENCE
Cashier
Food Lovers Market
KEY RESPONSIBILITIES :
Operating cash register for cash, check and credit card transactions with excellent accuracy levels.
Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
Processes return transactions.
Cashier
Spar Superstore
KEY RESPONSIBILITIES :
Managing transactions with customers using cash registers. Resolve customer complaints, guide them and provide relevant information. Helped customers complete purchases, locate items and join reward programs. Answered questions about store policies and addressed customer concerns. Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Worked flexible schedule and extra shifts to meet business needs. CONTACT
ad4oxl@r.postjobfree.com
Embalenhle,
Extension 09,
House 2232
PERSONAL DETAILS
Date of Birth : 1995/08/07
Nationality : South African
Gender : Female
Ethnic Group : African
Driver's license : C1 (code 10)
SKILLS
Excellent written and verbal communication
skills.
Ability to work independently or as part of a
team.
Ability to make decisions and to cope under
pressure.
Planning and coordinating skills.
Proactive and takes ownership of
responsibilities.
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Business Management Internship 04/2019 - 03/2021
Prepaid Mobility pty LTD
KEY RESPONSIBILITIES :
Onboarded new temps by entering employee information into systems. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Used critical thinking to break down problems, evaluate solutions and make decisions.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Handled Number calls per day to address customer inquiries and concerns. Monitored company inventory to keep stock levels and databases updated. Participated in continuous improvement by generating suggestions, engaging in problem-solving
activities to support teamwork.
REFERENCE
Mr. Muhanelwa T.A - "Prepaid Mobility (PTY) LTD"
Manager
ad4oxl@r.postjobfree.com
Sipho Mavhungu - "Northern Technical College"
Lecturer
Ability to manage own workload and able to
work with a strong sense of urgency.
Computer literacy skills - MS Office (Word,
Powerpoint, Excel & Outlook )
LANGUAGES
English
Tshivenda
IsiZulu
100%
100%
Contact this candidate