Linda Reid ***-** Ionview Rd, Scarborough, ON, M*K 2Z2

416-***-****

ad4ox9@r.postjobfree.com

https://www.linkedin.com/in/linda-reid-5ab07545/

Summary of Qualifications

Dedicated, Law Clerk/Legal Assistant with 5+ years of in-office law firm experience. A team-oriented and client focused professional with over 20+ years of additional administrative experience, specializing in billing, project organization, quality assurance and data management. Fast learning individual with profound proven skills in legal research, communications and document preparation. Unique and extensive background in problem solving, multi-tasking and following attorney direction.

Awarded Law Clerk Diploma with Honours.

Proven skills to meet all deadlines and resolutions for all client situations.

Ability to multi-task, prioritize and manage time effectively with the utmost attention to detail.

Effective communication and interpersonal skills both internally and externally.

Proficient in numerous computer platforms and software programs.

Extensive background in customer service and account investigation.

Expert level of billing/invoicing.

Diverse set of job skills and extremely reliable.

Experience

Law Clerk/Legal Assistant – Wills & Estates Oct. 2023 to Mar. 2024

Bechai Law - Toronto, Ontario

Completed required government forms, ensuring accuracy, for filing with the courts and

drafting of letters, memorandum, Wills and Powers of Attorneys.

Produced monthly client invoicing, trust ledgers, as well as weekly, monthly and annual

bookkeeping for expenses.

Improved overall organization within the firm by creating a centralized filing system for all

legal matters.

Managed administrative duties such as online supply orders, courier activities, filing, scanning,

scheduling meetings, email and tracking case statuses.

Refined process, precedents and checklists for Estate Planning and Estate Administration

matters.

Increased client satisfaction by maintaining open communication channels with attorney and

clients throughout client matter.

Opened and closed file matters relying on follow-up precedents and attorney direction.

Preparation of Wills and POA’s ensuring accuracy and meeting deadlines.

Effectively communicated with Court Clerks regarding any court filings.

Corporate Legal Assistant – Corporate/Wills & Estates Oct. 2022 to Oct. 2023

Steinbergs LLP - Toronto, Ontario

Specialist in preparing invoices for 5 lawyers following firm billing process including

production of monthly WIP and AR reports and presentation of results for follow-up.

Facilitated timely resolution of legal matters by preparing and organizing essential documents.

Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Assessed title searches, online legal research and effectively communicated with team members.

Reviewed, edit and circulation of documents prioritizing urgent matters,

Opened and closed matter files.

Drafted and maintained corporate information and drafted and sent corporate annual

resolutions, dividends and returns.

Client interaction by maintaining internal and external correspondence.

Communications with clients, accountants, and external parties through email and by phone.

Maintained databases, scheduled appointments, updated corporate minute books and trust

record books.

Prepared Wills and Powers of Attorneys and witnessed signings with clients.

Effectively conducted due diligence searches and compiled results to present to lawyers.

Provided clients with corporate information including Articles and Corporate Profiles.

Law Clerk/Legal Assistant – Injury Insurance Defense Mar. 2022 to July 2022

Mason Caplan Roti LLP - Toronto, Ontario (Remote)

Insurance Defense Law support for senior partner (Bruno Roti).

Reviewed, edit and circulate of documents i.e. Statement of Defence, Jury Notice and

Schedule A productions.

maintained scheduling lists, including client interaction through email correspondence to verify

accuracy of information.

Scheduled and confirmed Examinations for Discovery, Mediations, Defence Medical

Specialized in drafting and maintaining Undertaking Charts.

Drafted Affidavits of Service, Mediation Memorandum and various other insurance defence

related documents.

Specialist in drafting Defence Medical Briefs for interactions in person or by opinion to gain

expert reports from medical representatives (i.e. doctors).

Billing/invoice expert using PClaw, Quovant and Timetrix 360.

Law Clerk/Legal Assistant – Corporate Mar. 2021 to Mar. 2022

Loopstra Nixon LLP - Etobicoke, Ontario

Corporate & Commercial Law support for senior partner (JA “Sandy” Nixon).

Performed various office related duties, including assisting with coordination of daily activities & scheduling using online calendar, docketing time entry, client invoicing including follow up for payment and collection of overdue payments, due diligence searches, legal research.

Prepared Wills and Powers of Attorneys maintaining originals in firm vault and implemented new precedents for procedures regarding client requests.

Assisted with unique Guardianship matters.

Draft, edit reviewed and circulated documents & resolutions, maintained client records, company lists, championed special projects, assisted with LSO requirements.

Assisted other clerks with projects and provided feedback for areas of improvement.

Law Clerk – Corporate/Wills & Estates Jun. 2019 to Mar. 2021

Halpern Stockhamer, Barristers and Solicitors - Markham, Ontario

Corporate Law interacting with clients, couriers, doctors, lawyers and associates.

Specialist in CPSO annual renewals, maintained corporate minute books, ensuring to draft timely resolutions, conducted legal research and investigation, review commercial contracts, revised shareholder and leasing agreements and assisted in Wills & Estate planning.

Created client invoices in PCLaw ensuring accuracy of expenses and disbursements.

Filing, scanning, answered office phone system, successfully completed all general law office

duties.

Law Clerk - Family Mar. 2019 to May 2019

Flak Professional Corporation - Toronto, Ontario

Assisted clients with Family Law form completion and follow up.

Conducted matrimonial & disclosure investigation, interact with couriers, process servers, clients, lawyers and associates.

Created client invoices using PCLaw including tracking and input of expenses &

disbursements.

Filing, legal research, general law office duties, including photocopy, organization of files and

materials to be used in trial.

Law Clerk - Litigation Aug. 2018 to Feb. 2019

Solomon Ross Fischhoff Professional Corporation - Toronto, Ontario

Expert Contract Litigation and Statement of Claim preparation (both SCC & SCJ).

Prime for Bankruptcy/Insolvency and Proof of Claims.

Effectively completed Motions for Substituted Service.

Specialized in Contract and leasing drafting.

Excellent in preparation of Invoicing and collections.

Filing, legal research, client interaction, general law office duties, 60-65 WPM.

Law Clerk - Job Placement-Immigration Jan. 2018 to Apr. 2018

Tina Hlimi Law Office - Toronto, Ontario

Experienced in Immigration & Refugee application and claims form preparation.

Conducted client Interviews, successfully draft & edit narratives, legal research, general law

office duties such as photocopy, file organization and follow up.

Completed and Filed Court papers for Family Law cases, accompanied client to Immigration Board meetings, arranged appointments, prepared and filed simple divorce case.

Transcribed hearing recordings and provided client assistance with Legal Aid.

Data Processor - Summer Employment Apr. 2017 to Sept. 2017

Kubota Canada Inc., Markham, Ontario

Member of the TMS Warehouse Team controlling shipping orders for clients.

Assigned work duties to warehouse staff using AS400 system, Shipping & Receiving.

Maintained and responded for all company email communications, including filing.

Implemented tracking and power up program for GPS units.

Answered calls and direct customer service for drivers.

Order input and cross match information to ensure accuracy and provide courier preparation.

Store Manager - Seasonal Aug. 2015 to Nov. 2015

Spirit Halloween, Scarborough, Ontario

Managed pop-up store, overseeing team of 17 employees (including hiring).

Met retail sales targets and provided continuous coaching and training to staff.

Implemented Employee Rewards Incentive program.

Managed Daily counts for banking and inventory, weekly scheduling to ensured coverage of

all shifts.

Keyholder for store, open and close duties, ensure company emails were kept up to date, cashier coverage, and addressing any customer concerns.

Reviewed sales programs and promotions to share with staff.

Provided direction to staff when dealing with customers.

Attended to store 12 hours per day, provide security checks and daily banking deposits.

Successfully completed store set up from Planogram and take down after season ending sale.

Data Analyst/Onsite Tech Support/Team Leader/PI SME Sept. 1989 to June 2015

Bell Canada, Toronto, Ontario

Data analysis for residential sales department providing daily reports.

Identifying areas of concerns for lacking sales, offer resolutions.

Created team to investigate quality assurance of live calls and provide recommendations and results to upper-level management.

Process improvement specialist for Back Office teams (OFA & TCLT).

Computer software trainer for new programs and applications.

Server maintenance for various on-site computers.

On site software and hardware support for over 1,200 end users.

Office administration and project management, spreadsheet creation and data upkeep.

Prime for consumer billing investigations and billing updates.

Created a monthly newsletter for the residential and business departments.

Team leader for 23 employees providing support and coaching to Bell Canada guidelines.

Participate in numerous conferences including preparation for presentations.

Project management for testing new applications under development.

Created master user and equipment list for over 2,200 end users.

Overseas Operator (0 – zero) handling incoming customer requests (1989 to 1991).

Received over 20 customer commendation awards for excellent service.

Received 5 Innovation awards and Bell Presidents’ letter.

Education

Law Clerk (completed with Honours) Sept. 2016 to Apr. 2018

Centennial College, Toronto, Ontario

Member of OJEN (Ontario Justice Education Network), annually WHMIS and Health & Safety certified (including 2022 certifications).

Part time Tutor position at Centennial College (coaching Legal course materials).

Extensive experience in Law Office Administration.

Language

English – Fluent in verbal and written communications.

Computer Knowledge

Advanced knowledge of Microsoft Word, Excel, PowerPoint and Access.

Adobe Creator, Adobe Editor, Microsoft Windows (various versions).

Law office programs including; Teraview, Divorcemate, Clio, ACL, PC Law, Conveyancer, Fastco, NextLaw, Quicklaw, CanLII, ProLaw, Worldox, Minute Box, Ecore, Teams, OBR, LEAP, Athennian, Remedy, Speedy Search, Comolex, Lynx,, Cyberbahn, NoticeConnect, Calendly,

Working skills for all email applications including Outlook and Lotus Notes.

2 for 1 video editing, HP Creations, Photoshop, Amicus, Quovant, T360 & some programming.

Bell Canada internal programs including: BCRIS, PicBell, OneBill applications.

**References Always Available**

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