Columbus, OH ***** 614-***-**** *************@*****.***
CHISOM ORJI IMO
Experienced marketing and sales professional with over 5 years of hands-on experience in developing and executing innovative marketing strategies. Demonstrated success in surpassing sales targets, cultivating lasting client relationships, and effectively leading teams to achieve business objectives. Proven track record of driving revenue growth and delivering measurable results in dynamic environments.
PROFESSIONAL
SUMMARY
SKILLS ● Revenue Growth
● Cash Flow Management
● Profitability analysis
Stakeholder
Communication
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● Key Account Retention
Product and service
expertise
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● Workload Management
● Project Management
● Team Collaboration
SENIOR ACCOUNTS MANAGER 01/2022 to 03/2024
MMG Executives, Dublin, OH
SOLAR ENERGY CONSULTANT 01/2020 to 10/2022
Blue Raven Solar, Reynoldsburg, OH
WORK HISTORY
Boosted client satisfaction by proactively addressing concerns and implementing tailored account management strategies.
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Enhanced revenue growth through consistent up-selling and cross-selling of products and services to existing clients.
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Streamlined internal processes for improved efficiency, leading to increased productivity within the team.
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Developed strong relationships with key stakeholders, fostering a collaborative environment for successful project completion.
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Mentored junior account managers, providing guidance on best practices and industry trends for professional development.
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Increased solar energy adoption by conducting comprehensive consultations with potential clients.
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● Developed customized solar energy solutions for optimal efficiency and cost savings. Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
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Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
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● Mentored new sales team to surpass goals in alignment with brand standards.
● Followed-up with warm prospects to deepen connections and convert leads. Worked out in field 353 days per year focused on going door-to-door to meet potential customers.
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SERVER 01/2019 to 09/2021
RH Rooftop Cafe, Columbus, OH
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
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Maximized table turnover rate by efficiently managing reservations and seating arrangements.
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Assisted in training new hires, providing guidance on restaurant standards and best practices.
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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
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