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Customer Service Vendor Relationship

Location:
Cambridge, ON, Canada
Posted:
March 31, 2024

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Resume:

BERLINDA S. WILSON

**** ******* ***, ***********, ** L5N 7K2

Telephone: 1-437-***-****

Email: ad4ovp@r.postjobfree.com

Objective Highly motivated buying professional with expertise in purchasing, negotiating and forecasting. Experienced in developing and executing strategies to maximize sales and profits. Proven track record of building strong vendor relationship, ensuring quality and maintaining cost controls. Adept at analyzing trends, managing inventory levels, and providing superior customer service.

Work 2018 – 2023 AML Foods Ltd.

Experience Buyer

Generated purchase orders.

Developed a strong relationship with vendors and negotiated prices.

Monitored delivery from suppliers against agreed upon timelines while also managing expectations of external customers.

Collaborated with logistics teams to ensure timely delivery of purchased items.

Kept inventory levels within safety stock and target quantity levels.

Conducted market research to identify new product opportunities and suppliers.

Determined which products to be advertised, appropriate advertising medium, and ad timing.

2013 – 2019 The Princess Margaret Hospital

Patient Registration Clerk

Provided excellent customer service to patients and their families by

answering questions, addressing concerns, and resolving issues in a

timely manner.

Assisted in the coordination of appointments for patients with physicians.

and other healthcare providers.

Monitored delivery from suppliers against agreed upon timelines while also managing expectations of external customers.

Created, verified and ensured the accuracy of all patient’s demographics entered into the electronic health record system in a timely manner.

Managed incoming calls from patients seeking assistance or information about their accounts.

Adhere strictly to departmental protocols for handling sensitive patient information.

Maintained confidential patient information in accordance with hospital’s regulations.

Worked closely with insurance agencies to verify patient’s contributions and payments.

Processed credit card and cash payments.

2010 – 2013 The Junkanoo Beach Resort

Night Auditor/Night Duty Manager

Interacts with equivalent level managers concerning matters of significance to the company.

Assist in Front Desk duties, including check-in and check-out of guests.

Assist the Night Manager in preparing and executing the end of day process for the hotel.

Work with the Night Manager and Security to ensure the comfort and safety of our guests.

To use the Front Office Shift Checklists

To complete on-line back ups is completed by the team.

To be fully aware of the daily sell strategy, current sales strategy, special rates and promotions, corporate agreements and discount conditions and ensure is being follow up by the team.

To be fully versatile with all Hotel facilities and actively promote them.

To be fully aware of facilities offered in our Business Centre.

To be aware of all Group arrivals of the day, and action all requirements and wake up calls.

2002 – 2012 The Home Center

Front End Manager/Cashier Supervisor

Overseeing various scheduled tasks and ensuring proper scheduling of Front-End employees; following all labor regulations and guidelines.

Responsible for accuracy of cash drawer. Also responsible for completing cash check-out and turn-in procedures and paperwork.

Responsible for completing cash turn in paperwork and safe audit information in the computer.

Keep a record of the amount of money received each day, which may involve reading and recording totals shown on cash register tape and verifying against cash on hand.

Responsible for the checking out, counting out and checking in of other Cashiers' assigned cash drawers and change tills daily.

Perform counter-balance verifications with the counter management.

Count, organize, and balance the cash drawer; fill out the cashier slip; and make deposits.

Cashing out the customers and returning products in timely manner, while giving exceptional customer service.

Make change for cashiers and verifies bags.

Education June 1997 Pioneer’s Loop Secondary High School, Freeport, Bahamas

High School Diploma Received

Skills

Obtained

Microsoft Office Word & Excel

Cashier Systems - Advantage, Point of Sale, Sage

Operating Telephone switchboard

Guest/Customer/Patient Services

Insurance Verifications

Time Management

Ordering & Purchasing Goods

Graphic Designing – Publisher, Canva, Viva Video



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