WILLIAM CAYTON

ad4ouq@r.postjobfree.com 832-***-**** Houston, TX 77043

Summary

Skills

Project Management

Inventory Replenishment

Safety Protocols

Contractor Oversight

Equipment Inspection

Inventory Monitoring

Resource Allocation

Facilities Maintenance

Installation Management

Preventive Maintenance

Expense Tracking

Vendor Relationship Management

Maintenance Planning

Employee Scheduling

Experience

Taco Bell Houston, TX

Maintenance Manager

12/2012 - Current

Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.

Diagnosed and repaired mechanical issues according to industry standards.

Maintained equipment performance by cleaning and lubricating components.

Delegated daily tasks to employees to manage resources and meet deadlines.

Reviewed completed work to verify consistency, quality and conformance.

Delegated work to staff, setting priorities and goals.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Recruited and trained new employees to meet job requirements.

Produced thorough, accurate and timely reports of project activities.

Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Proposed or approved modifications to project plans.

Aramark coffee Houston, TX

Service and Maintenance Manager

11/2000 - 11/2012

Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.

Diagnosed and repaired mechanical issues according to industry standards.

Maintained equipment performance by cleaning and lubricating components.

Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages

Delegated daily tasks to employees to manage resources and meet deadlines.

Managed team of employees, daily progress reports and overall project planning.

Aramark company Houston, TX

Service Manager

10/1989 - 07/2000

Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.

Collaborated with customers to offer solutions to service needs.

Adhered to customer service standards to foster satisfaction and retention.

Prioritized and delegated daily work tasks to meet anticipated project goals.

Hired and trained service department staff to drive performance.

Created employee work schedules to keep shifts properly staffed.

Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.

Pitched in to complete various duties during peak periods or employee absences.

Superior Coffee Services Houston, TX

Service Technician

07/1980 - 10/1989

Communicated with clients for outstanding customer service and to increase repeat business.

Followed established safety rules, OSHA guidelines and company safety policies and procedures.

Trained new team members on service processes to increase productivity.

Education and Training

Houston Community College Houston, TX

Bachelor of Science

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