Call Center High School

Ramon De La Cruz

Ossining, NY *****

********************@*****.***

+1-845-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Server

Senior Lifestyle - Briarcliff Manor, NY

June 2023 to Present

Lead Server

Dollywood - Sevierville, TN

March 2021 to April 2023

Call Center Representative

Alorica Calling Center - Santo Domingo, PR

February 2018 to April 2020

Education

Bachelor's degree in Business

Uapa - New York, NY

August 2019 to Present

High school diploma

Ossining High School - Ossining, NY

September 2016 to July 2019

Technical school in Accounting

Politecnico Pedro Francisco Bono

August 2014 to July 2017

Skills

• Serving

• Hospitality

• Public relations

• Guest relations

• Bilingual

• Bakery

• Problem solving

• Public speaking

• Fine dining experience

• Serving Experience

• Restaurant Experience

• POS

• Food Handling

• Kitchen Experience

• Food Preparation

• Host/Hostess

• Microsoft Word

• Busser

• Food Service

• Catering

• Cooking

• Organizational Skills

• Communication Skills

• Food Safety

• Sales

• Time Management

• Guest Services

• Upselling

• Cleaning Experience

• Commercial Cleaning

• Banquet Experience

• Restaurant Management

• Computer Operation

• Knife skills

• Leadership

• Customer service

• Hotel experience

• Negotiation

• Quality control

• Front desk

• Basic math

• Cash handling

• Cash register

• English

• Baking

• Analysis skills

• Production planning

• Phone etiquette

• QuickBooks

• Retail sales

• Banking

• Account management

• Typing

• Merchandising

• Spanish

• Supervising experience

• Writing skills

• Retail math

• Events management

• Conflict management

• Office experience

• Filing

• Computer skills

• Microsoft Excel

• Microsoft Outlook

• Microsoft Office

• Strategic planning

• Order fulfillment

• Sanitation

• Social media management

• Live chat

• Telemarketing

• Administrative experience

• Data entry

• Cake Decorating

• 2D animation

• Human resources

• Office management

• Microsoft Powerpoint

• Dealership experience

• Door-to-door

• Unity

• Customer relationship management

• Marketing

• Food industry

• Casual dining experience

• Grocery store

• Product demos

• Team management

• Culinary experience

• Management

• Relationship management

• Software troubleshooting

• Micros POS

• Bussing

• Host/hostess experience

• Home health

• Home & community care

• Salesforce

• CRM software

• Technical sales

• Quick service & fast food restaurant

• Training & development

• Inside sales

• Accountability (2 years)

• Microsoft Office

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Call center (2 years)

Certifications and Licenses

TIPS

Driver's License

Life & Health Insurance License

ServSafe

Food Handler Certification

Property & Casualty License

Contact this candidate