Post Job Free

Resume

Sign in

Service Manager Quality Control

Location:
Hyderabad, Telangana, India
Salary:
As per the standards
Posted:
March 30, 2024

Contact this candidate

Resume:

CURRICULUM VITAE

M. SAINATH

House No – *-*-***/*,Road No–10,

SatayNagar Colony,Plot No-199,

Near Pochama Temple kothapet,

Hyderabad – 500 035

ad4ono@r.postjobfree.com

Mob: +91-910*******

Professional Experience: 25+ years of Experience as a Motors Technician & Team Leader Current Company Name KUN UNITED CAR TRACKS PVT LTD Designation Service Manager & promoted as Bussines Head Duration 6 YEARS TILL DATE

Duties and

Responsibilities

Service manager is the key role of front and back office

Achieve customer satisfaction by on time completion.

Ensure full and accurate communication to workshop, parts and quality control.

Substantial knowledge of vehicle repairs on various makes and models

Able to monitor the daily efficiency of individual staff, and arrange to equip, train and support the less efficient individuals and take measures to increase the efficiency and quality of work.

All warranty jobs cleared to National service department within 3 days of the completion of job.

Maintain visible up to date progress on each and every vehicle under maintenance/ repair.

Ensure service adviser optimum vehicle job cards open and close on time.

Maintain standard operation codes and flat rate manuals.

Ensure productive staff availability.

Maintain system ethics, monitoring to ensure SAP transactions.

Maintain up to date leave plan of all staffs.

staff Training Plan.

Able to engineer, modify and implement processes for the foremen to fallow, to get the job done with inbuilt quality.

Co-ordination between the service adviser and cre for the appointments of vehicles for next day and complete month

Able to recognize the skill level of technical staff and supervise the allocation of jobs accordingly to meet the promised time.

Monitoring Labor sales, recovery rate, gross margin and work in progress. Able to analyze lost sales and conversion rate.

Maintain the reports daily update to seniors of management

Daily report monitor

Body shop major vehicle not to hold more than 30 Days Current Company Name SAI SERVICE PVT LTD

Designation SERVICE & BODY SHOP MANAGER.

Duration 3 YEARS

Duties and

Responsibilities

Service manager is the key role of front and back office

Achieve customer satisfaction by on time completion.

Ensure full and accurate communication to workshop, parts and quality control.

Substantial knowledge of vehicle repairs on various makes and models

Able to monitor the daily efficiency of individual staff, and arrange to equip, train and support the less efficient individuals and take measures to increase the efficiency and quality of work.

All warranty jobs cleared to National service department within 3 days of the completion of job.

Maintain visible up to date progress on each and every vehicle under maintenance/ repair.

Ensure service adviser optimum vehicle job cards open and close on time.

Maintain standard operation codes and flat rate manuals.

Ensure productive staff availability.

Maintain system ethics, monitoring to ensure SAP transactions.

Maintain up to date leave plan of all staffs.

staff Training Plan.

Able to engineer, modify and implement processes for the foremen to fallow, to get the job done with inbuilt quality.

Co-ordination between the service adviser and cre for the appointments of vehicles for next day and complete month

Able to recognize the skill level of technical staff and supervise the allocation of jobs accordingly to meet the promised time.

Monitoring Labor sales, recovery rate, gross margin and work in progress. Able to analyze lost sales and conversion rate.

Maintain the reports daily update to seniors of management

Daily report monitor

Body shop major vehicle not to hold more than 30 Days Company Name PIT STOP MULTI BRAND CAR SERVICE STATION Designation MANAGMENT & SERVICE MANAGER.

Duration 3 years

Duties and

Responsibilities

Service manager is the key role of front and back office

Achieve customer satisfaction by on time completion.

Ensure full and accurate communication to workshop, parts and quality control.

Substantial knowledge of vehicle repairs on various makes and models

Able to monitor the daily efficiency of individual staff, and arrange to equip, train and support the less efficient individuals and take measures to increase the efficiency and quality of work.

All warranty jobs cleared to service department within 3 days of the completion of job.

Maintain visible up to date progress on each and every vehicle under maintenance/ repair.

Ensure service adviser optimum vehicle job cards open and close on time.

Maintain standard operation codes and flat rate manuals.

Ensure productive staff availability.

Maintain system ethics, monitoring to ensure SAP & Transactions.

Maintain up to date leave plan of all staffs.

staff Training Plan.

Able to engineer, modify and implement process for the foremen to fallow, to get the job done with inbuilt quality.

Co-ordination between the service adviser and cre for the appointments of vehicles for next day and complete month

Able to recognize the skill level of technical staff and supervise the allocation of jobs accordingly to meet the promised time.

Monitoring Labor sales, recovery rate, gross margin and work in progress. Able to analyze lost sales and conversion rate.

Maintain the reports daily update to seniors of management

Daily report monitor

Company Name MADHUBAN TOYATA PVT LTD

Duration 3 Years

Designation As a Workshop Controller & Technical Advisor Duties and

Responsibilities

Cause repairs to be of Toyota quality.

Achieve customer satisfaction by on time completion.

Ensure full and accurate communication to workshop, parts and quality control.

Ensure all materials and labor resources used are posted to every job card. Ensure service orders are posted as soon as work is finished.

Able to monitor the daily efficiency of individual staff, and arrange to equip, train and support the less efficient individuals and take measures to increase the efficiency and quality of work.

All warranty jobs cleared to National service department within 3 days of the completion of job.

Maintain visible up to date progress on each and every vehicle under maintenance/ repair.

Ensure technicians optimum productivity.

Maintain standard operation codes and flat rate manuals.

Ensure productive staff availability.

Maintain system ethics, monitoring to ensure SAP transactions.

Maintain up to date leave plan of technicians.

Technician Training Plan.

Able to engineer, modify and implement processes for the foremen to fallow, to get the job done with inbuilt quality.

Co-ordination between the production and testing of the vehicles.

Designed, Modified and Implemented several processes within the work environment, in the process of achieving higher efficiency from the technical staff.

Able to recognize the skill level of technical staff and supervise the allocation of jobs accordingly to meet the promised time.

Monitoring Labor sales, recovery rate, gross margin and work in progress. Able to analyze lost sales and conversion rate.

Dimensions

Numbers/ categories of total subordinates.

Total strength of 50 productive/technical staff.

General Service: 1 Foreman, 12 Technicians.

Express service: 1 Foremen, 08 Technicians.

Lexus Service: 1 Tester, 5 Technicians.

1 Costing assistant for costing and billing, and to prepare daily efficiency reports.

Company Name SHREENATH HYUNDAI PVT LTD

Designation As a Work shop controller & Technical Advisor Duration 2 years

Duties and

Responsibilities Cause repairs to be of Hyundai quality.

Monitoring Labor sales, recovery rate, gross margin and work in progress. Able to analyze lost sales and conversion rate.

Able to recognize the skill level of technical staff and supervise the allocation of jobs accordingly to meet the promised time.

Maintain up to date leave plan of technicians.

Ensure productive staff availability

Maintain system ethics, monitoring to ensure SAP transactions.

All warranty jobs cleared to National service department within 3 days of the completion of job.

Able to monitor the daily efficiency of individual staff, and arrange to equip, train and support the less efficient individuals and take measures to increase the efficiency and quality of work.

Ensure technicians optimum productivity.

Maintain standard operation codes and flat rate manuals.

Ensure all materials and labor resources used are posted to every job card. Ensure service orders are posted as soon as work is finished.

Supervisors & Technicians Training Plan.

Company Name ICHIBAAN AUTOMOBILES PVT. LTD.

Designation As a Work shop controller

Duration 2 years

Duties and

Responsibilities Cause repairs to be of Hyundai quality.

Monitoring Labor sales, recovery rate, gross margin and work in progress. Able to analyze lost sales and conversion rate.

Able to recognize the skill level of technical staff and supervise the allocation of jobs accordingly to meet the promised time.

Maintain up to date leave plan of technicians.

Ensure productive staff availability

Maintain system ethics, monitoring to ensure SAP transactions.

All warranty jobs cleared to National service department within 3 days of the completion of job.

Able to monitor the daily efficiency of individual staff, and arrange to equip, train and support the less efficient individuals and take measures to increase the efficiency and quality of work.

Ensure technicians optimum productivity.

Maintain standard operation codes and flat rate manuals.

Ensure all materials and labor resources used are posted to every job card. Ensure service orders are posted as soon as work is finished.

Supervisors & Technicians Training Plan.

Company Name LAKSHMI HYUNDAI

Designation As a Technician & Team leader & Do it your self Training to customers. Duration 3 years

Duties and

Responsibilities Manage total of 15 employees in the Automotive Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Evaluating the motor or vehicle and determining what may be the problem by completing diagnostic test including computer tests.

Examining automobiles that have been brought in for service or repair.

Finding And Identifying Faults

Providing Time And Cost Estimates For Jobs

Carrying Out Repairs And Replacing Damaged Parts

Fitting And Servicing Accessories Like Radios And Alarms

Carrying Out Routine Servicing and Checks.

Diagnose and repair a wide variety of diesel and gasoline-powered vehicles and related equipment.

Work in a team-based environment and achieve common goals. Company Name KASHINATH AUTO WORKS

Designation As a Technician

Duration 2 years

Duties and

Responsibilities Providing Time And Cost Estimates For Jobs

Carrying Out Repairs And Replacing Damaged Parts

Fitting And Servicing Accessories Like Radios And Alarms

Carrying out Routine Servicing and Checks Evaluating the motor or vehicle and determining what may be the problem by completing diagnostic test including computer tests.

Finding and Identifying Faults.

Diagnose and repair a wide variety of diesel and gasoline-powered vehicles and related equipment.

Work in a team-based environment and achieve common goals. Company Name MAHALAKSHMI PVT. LTD.MARUTI

Designation As a Technician

Duration 2 years

Duties and

Responsibilities Carrying Out Routine Servicing and Checks.

Work in a team-based environment and achieve common goals.

Evaluating the motor or vehicle and determining what may be the problem by completing diagnostic test including computer tests.

Finding and Identifying Faults.

Carrying Out Repairs And Replacing Damaged Parts

Fitting And Servicing Accessories Like Radios And Alarms Career Objective

To obtain a challenging and responsible position of full-fledged Management in a reputed organization. To work in a creative and informative environment where I can utilize my talents and the Knowledge, acquired in the process of serving the customers of the world class Car makers as TOYOTA, HONDA, HYUNDAI and SUZUKI motors. As well as hi end vehicles. Accepting new challenges and to achieve the highest levels of Client satisfaction and customer retention. Enhancing the expertise, and the skills, in turn grow with the organization to the higher levels of excellence in customer care as well as in the technical strength. Summary

Directs and coordinates activities concerned with acquisition of automotive equipment and operation and maintenance of automotive fleet repair and storage facilities by performing the following duties personally or through subordinate supervisors.

Educational Qualification

S.S.C Passed from Hyderabad Board.

Professional Qualification

Diploma in Automobile Engineering

Computers Skills

Basic knowledge of computer Such as MS – Office (e.g. Computer concept, Operating systems dos, Ms

–Word, Ms – PowerPoint, Ms – excel etc.)

Achievements

Training done For New verna,creta,venue,Exter,Nios,konna

Training done For “ Santro, Accent basic Step-1.

Training done For “ Santro, Accent & Sonata” Step-2.

Training done For “ Santro, accent & Sonata” For At & Manual Transmission.

Training done For “Tucson Basic”.

Training done For “New I 10”.

Training done RT1, RT2, RT3 in Honda.

Training done of Quality Service in Toyota.

Personal Details

Name M. SAINATH

Father’s Name M.KASHINATH

Date of Birth 1st June, 1979

Permanent Address House No – 1-4-411/2,Road No–10,Satya Nagar Colony,Plot No-199, Near Pochama Temple kothapet,

Hyderabad – 500 035

Gender Male

Religion Hindu

Nationality India

Marital Status Married

Languages Known English,Hindi,Telugu & Marathi

Strength Hard working, Quick learner & smartness.

Hobbies Learning new technologies, Reading Newspaper & Listening songs. Passport Details

Passport Number S7767354.

Date of Issue 22.11.2018

Date of Expiry 21.11.2028

Place of Issue Hyderabad

Declaration

I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

Date: M. SAINATH

Place: Hyderabad (Signature)



Contact this candidate