ad4omu@r.postjobfree.com 312-***-**** Chicago, IL 60606

PROFESSIONAL SUMMARY

Ambitious and hardworking individual with skills in data processing, time management and scheduling. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight.

WORK HISTORY

Human Resources. Chicago, IL

Quiet Platforms/American Eagle Outfitters, Inc. (AEO) 02/2023 – 3/2024

Organized and carried out daily meetings with GM, managers, and supervisors report on staff attendance and associates disciplinary follow-up.

Designed spreadsheet for daily reports, attendance, disciplinary follow-up, and training for associates.

Reduced absenteeism and tardiness from 65% to 95%.

Coaching employees to arrive on time and reduce No Call/No Show.

Tracked and verified vacation, floating time, and sick days.

Completed human resource operational requirements by scheduling and assigning employees in system.

Updated terminations, hiring, department changed and work area in Labor Rost.

Filed paperwork, completed I-9 forms, and requested background check for candidates.

Develop onboarding plans and materials for new hires, including orientation schedules, handbooks, and employee onboarding checklists.

Update and maintain employee records in HRIS system.

Prepared employee terminations in system, verification of remaining hours worked and vacation time. Send information to payroll.

Verified employees working hours, sick time, and floating holidays and sent them to Payroll.

Checked employee billing by agency, check hours worked and attendance.

Authorized invoices from agencies and sent them to Accounts Payable Department.

Assisted in the company’s merger & acquisition transition.

Conducted new Benefit Portal and helped each associate select new benefits according to their family situation.

Advocated for employee benefits, ensuring all employees were taken care of and had access to the best possible plans.

Assisted with the administration of employee benefits plans.

Responded to questions and requests for information related to benefits programs.

Processed benefit enrollments/changes

Assisted with the preparation of benefit documents.

Coordinated meetings with associates to listen to their concerns and answer questions related to benefits and 401K.

Assisted employees with changes in HR portal system.

Managed Insperity, ADP & UKG Workforce Management.

Organized round tables for participation of employees such as birthdays celebration, perfect attendance for month, and Town Hall.

Designed HR dashboard for better communication with our associates.

Assistant Coordinator. Chicago, IL

AXA 04/2022 - 01/2023

Collected and entered data into Microsoft Edge & SIA X for future reference and use.

Received and responded to customer requests via letters, emails, and telephone calls.

Gathered and organized materials to support operations.

Used job-related software to draft and archive written documentation.

Tracked records, filed documents, and maintained communication between clients to manage office activities.

Human Resources Intern. Chicago, IL

United Parcel Service, Inc 10/2021 - 12/2021

Coordinating full life cycle staffing activities including screening of candidates, interviews, background checks and offers of employment to maintain appropriate seasonal staffing levels.

Utilize various recruiting methods and tools, including online job boards, social media platforms, networking events, and referrals, to attract talents.

Source, screen, and interview candidates through initial interviews to identify the best fit for the position.

Maintain accurate and up-to-date candidate records in our applicant tracking system.

Filed paperwork, completed I-9 forms, and requested background check for candidates.

Eliminated process lags with quick processing of information.

Maintained relationships with personnel using strong collaboration and teamwork skills.

Supported effort to optimize employee engagement, diversity, and inclusion to enhance performance management and retention.

Managed Automated Employment System, I-9 Management, Workday, Job lookup, Work, Microsoft Edge, & Manage HR documents and maintained permanent files.

Managed Win Team, Time Off Request Form, HR Tracker, Absence Tracker, Authorized & Processed.

Head Hostess. Miami Beach, FL

News Cafe Inc 06/2015 - 05/2018

Maintained collaborative relationships with managers and team members to optimize productivity. Liaised with managers to attract, develop & retain staff.

Achieved objectives in sales, costs, and employee retention to maintain high-quality customer service.

Supported needs of 100 employees serving countless customers for very famous restaurant with social relevancy and intentionality.

Jewelry Business Partner. Miami Beach, FL

Castorani Inc 07/2001 - 07/2011

Monitored accounts, ledgers, forecasted sales & inventory. Maintained internal control safeguards for receipt of revenue, costs & organizational budgets.

Developed work plans, gathered & synthesized data, led analyses & implemented recommendations to define, structure & execute strategic and operation.

Managed purchasing, sales, marketing & customer account operations efficiently. Increased sales by 25% per year by establishing goals, overseeing performance, and mentoring staff.

Provided exceptional customer service to over 40,000 customers, increasing customer loyalty. Interacted well with customers to build connections and nurture relationships for over 10 years.

Medical Service Business Owner. Buenos Aires, Argentina, Argentina

Medicals Club 06/1991 - 06/2001

Assessed supplier quality to maintain tight cost controls and maximize business operational performance for over 10,000 associates.

Provided financial management & devised processes to boost long-term business success & increase profit levels.

Oversaw business budget planning and administration, accounting functions, purchasing, and payroll.

ACCOMPLISHMENTS

Member of The National Society of Leadership & Success.

SNHU Honor Roll Merit GPA 4.0

AFFILIATIONS

Society of Human Resource Management

Toastmasters

SKILLS

Strong Practical Skills & Strong Sense of Duty.

Adaptable to Changing Conditions & Willing to Learn.

Detail Oriented, Result Focus, but also very Flexible.

Self-Confident and Enthusiastic person.

Intercultural Skills able to Connect with People from Different Cultures, Bilingual in English/Spanish, and entry level of Germany.

Microsoft Excel · Microsoft Office, Pivot Tables, VLOOKUP, Automated Employment System, I-9 Management, Workday, Job lookup, Insperity, ADP & UKG.

EDUCATION

Southern New Hampshire University

Manchester, NH

12/2022

Master of Science: Human Resources Management

Florida International University

Miami, FL

05/2020

BBA: Human Resources Management

CERTIFICATIONS

Certified HR Generalist - HR University - 11/2022

Certified People Analytics Professional – 5/2023

LANGUAGES

Spanish

Native or Bilingual

German

Elementary

#HRJ#6543f17c-411d-401c-86b2-3aad

Alicia Anders

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