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Human Resource Retirement Specialist

Location:
Germantown, TN
Posted:
March 30, 2024

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Resume:

Sujata Phulluke

Mobile: 309-***-****

Bachelor in Computer Science., M.B.A. (Human Resource)

Email: ad4olb@r.postjobfree.com

Objective

Bringing extensive knowledge in retirement planning, investment strategies, and pension analysis. Committed to delivering personalized and comprehensive solutions to client’s long-term goals. Seeking a challenging role to leverage expertise in optimizing retirement plans and providing strategic guidance.

Summary:

Dedicated Retirement Specialist with 1+ year of experience providing comprehensive support and guidance in retirement planning. Demonstrates a strong commitment to client satisfaction and continuous professional development.

Recruitment specialist with 4+ years of experience, Manage all phases of full cycle of recruiting, from initial sourcing and screening through offer negotiation, placement, and onboarding.

Delivered optimized solutions which helped in reducing the processing time and thus improving the efficiency of the Business Process.

Excellent communication, interpersonal and managerial skills and has ability to handle multiple tasks; can take initiative to handle responsibilities independently as well as a proactive member of a team.

Good understanding of SuccessFactors Admin and Employee Central which includes Foundation Objects, Succession and Corporate data models, Picklist management, Events, Workflows, Propagation functionality, Time Off, Accruals etc.

I have good knowledge of Foundation data upload, Employee data upload and Background data upload.

Good knowledge of various aspects of Employee Central, Time off, Permission, creating and maintain.

Resourceful team player and capable of delivering tasks within stringent timelines.

Educational Qualification:

Master of Business Administration- HR with Ist Division [2004-2006]

Graduate in Computer Science with Ist Division [2001-2004]

Technical Skill

ERP : Oracle Fusion, Oracle EBS, SAP SuccessFactors, SAP HCM

SAP Expertise : Employee Central, Employee central payroll, Recruitment & onboarding

Languages : C, C++

Operating system : Windows 98/2000/2003/XP/Vista, Unix, MS- DOS

RDBMS : SQL Server 2005/2012/2017

Packages : MS Office 2010, Microsoft 365, OneDrive, MS Teams, Power BI tools, MS Power BI MS Word, MS Excel, MS Power Point, MS Outlook

Web Technologies : Empower, DocuSign, Service now, Share Point, HTML

Web Browsers : IE, Firefox, Chrome, Safari

Tool : Zendesk

SAP - Success Factors Skills:

Employee Central

Employee Files

Role Based Permissions (RBP)

Foundation Tables

Integrating & Ad hoc Reporting and Metadata Framework (MDF)

Self Service, Event, Event Reasons.

Employee Central: Creation and Maintenance of Employee Files.

Organization Chart: Created and maintained Org Chart

Admin Tools:

Processed Setup Wizard

Manage Employees, User Account, User Welcome mail, Password Policy, User Permission Settings.

Time Off

Experience:

1. Organization : City of Memphis, TN

Duration : 19th Dec 2022 – Till date

Role : Retirement Specialist

Key Functionalities:

Assist city Employees/ Retirees with pension, medical, dental & vision, life coverage concerns question.

Ability to accurately enter and manage sensitive Employee/Retiree data and manage the confidentiality of employee’s paper records on SharePoint.

Perform function & tasks relating to the enrollment of Employees/ Retirees into the city of Memphis Benefit programs /Pension Plans.

Create an employee all retirement paperwork for pension Board Meeting which includes Retirement Application, Pension Estimate, Genuine Statement, Service Resolution, Approval letter etc.

Makes update/ changes on Fusion with employee data.

Maintain a various department retirement thought-out the city, escalations, researched and resolved inquiries with 24 to 48 hours of receiving request though Zendesk Tickets.

May assist the Manager in providing support documentation and operations/procedural instruction reminders to new and current staff members.

Participate in UAT for new modules or system updates for Oracle Fusion and EBS

Creating dashboard/reports in Power BI to provide details to managers about how many retirements application received, closed status etc.

Send DocuSign contracts to the employee to sign the legal documents and work with city lawyers for any details.

Helping employees to fill in their applications correctly, verifying nominee details and keep track records in the systems.

Prepare all the documents for monthly retirement board meetings.

Creating user guide and documenting key progresses for training new employees in the team.

Keeping all the documents on SharePoint, arranging the folders and files based on the employees.

Empower:

Review, maintain & upload NOD (Notice of Death) & POA (Power of Attorney) documents on Empower Portal.

Update employees/ Retirees' retirement date on Empower portal as per EBS system.

Keep track record on Late Loan repayment sheet/ Loan suspension sheet.

Create functional documents, require documents.

2. Organization : Technocraft Computers, Mumbai, India.

Duration : 13th Jun 2011 – 29th Feb 2012

Role : Senior HR Executive

Key Functionalities:

Assisting with the day-to-day operations of the HR Admin department.

Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.

Identified vacancies in open job, screen, interview, and match applicant with open positions, background, and reference checks, extend offerings and employee on-boarding.

Conduct Drives, Walk-ins, and personal interviews.

Arrang a technical panels and coordinate at all levels of Interviews.

Prepare and maintain various MIS Reports like Tracker sheet, requirement and offer reports, to be

sent to delivery heads and top management.

Organize employee engagement programs, employee safety, welfare, wellness, and health

Provide leadership, management, coaching, monitoring and direction to the employees to achieve targets.

Arrangement of various employees’ engagement & Motivational activities like employee’s family get together, sports competitions, Family Picnic, Induction visit of new trainees, various week celebration like Quality week, Production weeks, & different Ladies & Staff Club activities.

3. Organization : NH Infomedia Ltd, India

Duration : 23rd Aug,’10 – 4th June 2011

Role : Senior Executive

Key Functionalities:

Recruitment:

Designing plans for sourcing from different channels (Job Portal, Internal Database, through Headhunting, Advertisement References Networks) as per our Human Resource Planning strategy.

Handle a team of 4 members. Worked with team members 1-on-1 and in small groups to enhance performance and employee satisfaction.

Gather requirements from a client & distribute them in a team.

Client Interaction maintaining database, Good Understanding of Technical Requirements.

Expert in IT recruitment E.g., Dot Net, SharePoint Develop, Java/J2ee, etc.)

Prepare the daily activity report of the office and maintain it.

Maintained close contact with both clients and candidates to ensure both sides get timely and helpful feedback

Joining Formalities:

Conduct new joining formalities for new employees, by scheduling training initiatives, resolving issues and processing paperwork.

Maintaining employee data and files.

Coordinate with various departments like IT, Admin, Banks & corporate HR.

Attendance:

Adjust absent days according to leave available, leave calculation for every employee.

Maintaining attendance and Leave record.

4. Organization : Anlage HRO Infotech Pvt. Ltd. Andheri (E)

Duration : 3rd Dec,’07 - Aug,’10

Role : Sr. Resource Executive

Key Functionalities:

Responsible for end-to-end recruitment.

Manage hiring & communicate across 6 Client & 22 Roles.

Understand and analyze the requirements in different skill set categories like developers, technical head, Project Managers etc. Recruiting prospective candidates through multiple sources such as Job portals, networking, and References.

Initial level screening and short-listing the profiles on various traits like Job profile, Education background, Teaming, Flexibility, Communication etc.

Coordinate with the candidates and client for the entire recruitment process.

Reference Checking of Selected Candidates.

Prepare reports on Daily, Weekly and on Monthly basis.

MIS:

Offers made, Offers rejected & joining details. Daily and Monthly Client Report.

Maintaining a database of all the candidates, clients, requirements etc.

Training:

Lead the sales stall for Videocon at “WIMA”-Mega Exhibition & Sale [2004 & 2005]

Responsibilities:

To lead team in achieving the highest sales of the Videocon electronic household products

Worked to make our stall more customer friendly.

M.B.A. Summer Internship at CSO, Videocon [6 week, 2005]

Responsibilities:

Interacted with department heads to understand the organization horizontal and vertical workflow

Coordinated with the HR team for on job learning with tasks like recruitment, training, performance appraisal etc.

Submitted report for improvement, learning and organizational suggestions.

Research Project: Job Satisfaction at Staff Level at CSO, Videocon [4 week. 2006]

Conducted job satisfaction survey for Videocon staff for factors like working conditions, welfare facilities, canteen, health measures, performance appraisal, salary, promotions, training and development program, interpersonal relations, environment etc. Submitted report and necessary action plan.



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