AUDREY MILLER

C: 386-***-**** ad4okk@r.postjobfree.com

SUMMARY

I am a multi-faceted, efficient, and reliable employee with many years of experience, especially in the business world. The main portion of my work history involved being an administrative assistant and purchasing agent. During these times I was able to learn so much about all areas of a business from everyday functions within an office and warehouse settings including:

• supporting executives, sales personnel, and managers to improve internal operations

• planning travel for entire staff and customers

• coordinating both small and large events

• coordinating booths for conventions

• scheduling of purchase orders both domestically and overseas, including container shipments

• constantly communicating with vendors

I feel as though I am well rounded in all areas, and if there is something I am not I will always put my best foot forward in learning. This includes any new area of work that I have not experienced yet. SKILLS

• Extremely reliable

• Excellent at working alone, and within

a team

• Excellent communication skills

• Good at problem solving

• Ability to learn new software

applications quickly

• Ability to adapt to any given situation,

and learn new things

• Very organized

EXPERIENCE

07/27/18 to Present Consumer Care Representative

Costa Del Mar Daytona Beach, FL

• Supports customers over the phone by providing helpful information, answering questions, and responding to complaints in regards to glasses that they are either going to, or have sent in for repair.

• Help to ensure that customers are satisfied with the options that are available to choose to get their glasses repaired.

• Help set up orders for customers to get their glasses in for repair.

• Maintains customer’s records by keeping accurate notes in their orders

• Identify and assess customer’s needs to make sure satisfied with service. 07/2017 to 03/2018 Administrative Assistant/Office Manager Alarm Plus of FL/ ADT Daytona Beach, FL

• Responsible for office functions from answering phones, setting appointments, maintaining files, and customer service

• Responsible for the payroll for 6-10 employees

• Created new sales leads for all sales people each day, and updated all notes for past and existing lead lists

• Scheduled technicians for all jobs

• Ordered inventory

• Responsible for setting up all new customers through an online system, and also monitoring and updating their files

• Opened and closed the office daily

07/2016 to 08/2017 Shift Manager/Bartender

Hidden Treasure Tiki Bar & Grill Port Orange, FL

• Interacted with customers, taking orders and serving food and drinks

• Assessed bar customer’s needs and preferences, and also made recommendations

• Kept a clean bar area and maintained an accurate cash drawer

• Proficient in serving and managing both small and large parties

• Supervised all staff on duty during shift

• Responsible for openings and closings for entire restaurant, including all monetary responsibilities

• Made sure safety and cleanliness rules and regulations were being followed throughout the restaurant

• While managing, was responsible for helping with all positions of the restaurant from dishwashing, hosting, food running, bussing, serving, food prep, and bartending to help ensure excellent service

• Food Manager Certificate acquired in 2018 for FL 08/2001 to 08/2015 Administrative Assistant/Purchasing Agent Metra Electronics Daytona Beach, FL

• Help execute daily functions for all departments

• Excellent communication skills

• Learned to work well in a high traffic office setting

• Computer efficiency and knowledge of Microsoft Office Software

• Communicated effectively with staff and executives verbally and written

• Excellent attention to detail, organizing, and time management skills

• Ability to proficiently plan and forecast the purchasing of products and merchandise

• Negotiated purchase prices with vendors to get the best possible value for the company

• Experience in purchasing both domestically and overseas

• Proficient in travel, conventions, and event planning

• Helped in running all daily functions of the company including both office and warehouses

• Worked many conventions and events on the floor

Receptionist

Allstate Insurance Ormond Beach,

FL 2000-2001

• Learned exceptional organizational skills

• Excellent customer service skills

• Learned to work well multitasking

• Responsible for handling incoming called and passing messages on to appropriate personnel

• Responsible for maintaining customer files and corresponding/communication with them on their policies

Personal Trainer

Bodez By Tasso & Co Ormond Beach,

FL 1997-2000

• Designed personal programs for clients to get optimum results

• Provided excellent customer service

• Instructed clients on proper equipment use

• Proficient in strong motivational principles

EDUCATION AND TRAINING

1997-2000 Mainland High School Daytona Beach, FL, United States Business

Daytona State College Bookstore - Daytona Beach Daytona Beach, FL, United States 2000-2002

REFERENCES

Jim Shaynak - Hidden Treasure Restaurant (previous Marketing Manager) - 570-***-**** Tony Guidice- Metra Electronics (CFO) - 386-***-**** Stephanie Casimiro- Designer Marketing Solutions, LLC (business owner, was previously at Metra Electronics) - 386-***-****

Contact this candidate