Maria A. Degollado

**** ******** **. #****

San Antonio, Texas 78213

Cell: 726-***-****

Email: ad4oh0@r.postjobfree.com

OBJECTIVE: To be able to delegate diligently & proficiently the needs & requirements expected in timely manner. The strong leadership skills & abilities possessed allow me to perform task & simultaneously maintain a great experience for those involved, thus improve overall profitability for myself and the company at hand.

EMPLOYMENT

DAYMON SAS RETAIL SERVICES

August 02, 2022- August 28, 2023 Supervisor Joe Martinez

Was responsible for moving products around in a timely manner over a period of 2wks to 2mths to accommodate the customers that shop at our local H E B’s

TREEHOUSE FOODS By Bay Valley January 13, 2022- May24,2022 Supervisor Adrian Flores

Was responsible for jar turning & removing bad product from an assembly line conveyor belt, and pouring good products in bad containers and recycling the product.

CRICKET By PQH Wireless Sales Rep. October 23,20221-January 06,2022 Manager Mark Hamm

Conferred with customers by phone or in person in order to provide information about products & services. Cancel accounts, or obtained details of complaints. Kept record of customer transactions, details of inquiries, complaints, & comments, as well as actions taken. Resolved customers' service or billing complaints by performing activities such as trouble shooting phones, called cust svc. for other issues, examined parts/phones/accessories claimed to be defective exchanged merchandise or refunded money. Ensured that appropriate changes were made to resolve customers' problems. Stocked floor with new merchandise that arrived daily. Opened/closed store printed pos reports ensured tills & pos balanced out. Maintained fully stocked store by conducting inventory reports every week for all items being sold.

CRICKET By Optimal Wireless Sales Mngr. November 10,2021-October13,2022 Manager Priscilla J. Cavasos

Conferred with customers by phone or in person in order to provide information about products & services. Cancel accounts, or obtained details of complaints. Kept record of customer transactions, details of inquiries, complaints, & comments, as well as actions taken. Resolved customers' service or billing complaints by performing activities such as trouble shooting phones, called cust svc. for other issues, examined parts/phones/accessories claimed to be defective exchanged merchandise or refunded money. Ensured that appropriate changes were made to resolve customers' problems. Stocked floor with new merchandise that arrived daily. Opened/closed store printed pos reports ensured tills & pos balanced out. Maintained fully stocked store by conducting inventory reports every week for all items being sold.

METRO By T-Mobile Sales Rep/Sales Mngr. February 20,2015-April 20,2020 Manager Marissa Cuellar

Conferred with customers by phone or in person in order to provide information about products & services. Cancel accounts, or obtained details of complaints. Kept record of customer transactions, details of inquiries, complaints, & comments, as well as actions taken. Resolved customers' service or billing complaints by performing activities such as trouble shooting phones, called cust svc. for other issues, examined parts/phones/accessories claimed to be defective exchanged merchandise or refunded money. Ensured that appropriate changes were made to resolve customers' problems. Stocked floor with new merchandise that arrived daily. Opened/closed store printed pos reports ensured tills & pos balanced out. Maintained fully stocked store by conducting inventory reports every week for all items being sold.

BOOST MOBILE By Dan Mohammed Store Mngr. Boss/ Owner Dan Mohammed September 03.2013-June29,2014

Conferred with customers by phone or in person in order to provide information about products & services. Cancel accounts, or obtained details of complaints. Kept record of customer transactions, details of inquiries, complaints, & comments, as well as actions taken, customers' service or billing complaints by performing activities such as trouble shooting phones, called cust svc. L lmk other issues, examined parts/phones/accessories claimed to be defective exchanged merchandise or refunded money. Ensured that appropriate changes were made to resolve customers' problems. Stocked floor with new merchandise that arrived daily. Opened/closed store printed pos reports ensured tills & pos balanced out. Maintained fully stocked store by conducting inventory reports every week for all items being sold.

TALBOTS Key holder/Visual Merchandiser/Stock June 11, 2012 – February 2, 2015 Store Manager: Kara Smiley Primary duties are to read the latest V.I.P. manual for placement & direction for current visuals, pull & prep clothing & accessories for mannequins, prep visual displays for current floor-sets, hang/frame latest marketing signage, receive & process shipment, organize/maintain overall appearance of the stockroom, keep floor stocked & properly set with current items, dust, vacuum, sweep, mop, dispose of trash, change lights on floor & in windows. Assist sales associates with clients in locating items not in store, fitting rooms, check outs, processing new credit cards/awards cards. Recently promoted to key holder duties include opening/closing the store (as management) make sure associates are in assigned areas & brief associates on daily promotions & store goals, assist customers with questions/issues directed for management. Print night reports for end of day duties & deposits.

JUICY COUTURE Seasonal Stocker Jan 2014 – April 2014. Supervisor: Carri Covington Primary duties receive & process shipment, organize/maintain overall appearance of the stockroom, prepped(sensor), steamed, and folded every garment to keep floor stocked & properly set with current items, dust, sweep, mop, dispose of trash, change lights on floor.

99 CENT ONLY STORES Stocker/Cashier February 13, 2009-November -5, 2013 Store Manager: Ramon Lopez Stocked floor with new merchandise that arrived daily before store opened. Promoted to deli stocker shortly after was responsible for stocking dairy, meats & fruit, rotating current stock and disposing of expired items. Sanitized and sterilized shelves and other items needed for proper placement of foods. Due to the lack of proper staff I was asked to assist cashiers during busy hours as well as maintain my areas.

IDLEAIRE INC. On Site Representative June 16, 2004 – January 29, 2009 Supervisor: Angie Mancilla Idleaire provided a discounted service in the form of a window unit for big rig drivers that offered a/c heater, cable, power outlets and high speed internet. My job was to assess the size of the window cut an adapter suited for their truck that would allow the unit to sit properly, during down times I had to walk the parking lot to inform and promote the service in order to recruit new customers. I also had to perform preventive maintenance on the units to assure they were clean and properly functioning.

EDUCATION

2008 to 2009 Northeast Lakeview College San Antonio,Texas Major: Accounting

2002 to 2003 Southwest School of Business San Antonio, Texas Basics: Medical Assistant.

1998 to 2001 Theodore Roosevelt High School San Antonio, Texas Study in basics as per Texas requirement. Degree Awarded: High School Diploma

QUALIFICATIONS

Self-starter, dependable, reliable, team player, great communication skills, self-motivated, strong initiative to get work done and maintain a high positive energy level, able to contribute and meet deadlines under little or no supervision, strong leadership skills and the ability to be flexible and versatile yet safe allow me to adjust well in tough situations with a productive end result.

Maria A. Degollado

1955 Bandera Rd. #1115

San Antonio, Texas 78238

Cell: 210-***-****

Email: ad4oh0@r.postjobfree.com

PROFESSIONAL REFERENCES

Priscilla J. Cavasos Cricket By Optimal Wireless General manager Phone 210-*****-****

Maria F.Bueno. Baptist temple Daycare Director. Phone 210-***-****

Mariel Agbayani Banana Republic District Manager Phone 210-***-****

Carri Covington Lucky Brand Store Manager. Phone 512-***-****

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