Resume :

Professional with many years of experience in the commercial sector, Marketing and Customer Relationship Management and as well as the management of Human resources. Excellent communication skills, especially in team cohesion to ensure a dynamic working environment and productive. Great sense of leadership, demonstrated when effectively leading complex projects. Proactive coordination of resources with a view profitability. Professional Career

05-2023 – Present Cashier

C TOWN SUPERMARKETS JERSEY CITY-NEW JERSEY- USA

• Handle cash, credit, or check transactions with customers

• Scan goods and collect payments

• Ensure pricing is correct

• Issue change, receipts, refunds, or tickets

• Redeem stamps and coupons

• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

• Make sales referrals, cross-sell products, and introduce new ones

• Resolve customer complaints, guide them, and provide relevant information

• Bag items carefully

• Greet customers when entering or leaving establishment

• Maintain clean and tidy checkout areas

• Keep reports of transactions

• Process returns and check to see if items are damaged

• Provide excellent customer service to ensure satisfaction 02-2022 – 10-2022 Billing and Collections Manager

HOTEL EDEN BELABBES – SIDI BEL ABBES, ALGERIA

• Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

• Composed effective accounting reports summarizing accounts payable data.

• Contacted customers to discuss late payments and options for remitting amounts due.

• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.

• Preparation and follow-up of invoices

09-2020 – 01-2022 Human Resource Manager

MARKETEL GLOBAL SERVICE ALGERIA - Oran, ALGERIA

• Organized and led staff orientation programs and training to promote collaboration.

• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

• establishment of the organization chart and job descriptions AMINA TAALBI

551-***-****

ad4odg@r.postjobfree.com

Jersey City, New Jersey, 07306

• calculation of salary and establishment of payslips based on the score.

• Ensure the application of the internal rules of the company and establish the sanctions according of the rules.

04/2020 - 09/2020 Human Resources Assistant

MARKETEL GLOBAL SERVICE ALGERIA - Oran, ALGERIA

• Screened applicant resumes and coordinated both phone and in-person interviews.

• Delivered friendly assistance with new hires throughout interviewing and hiring process.

• Organized new employee orientation schedules for new hires.

• Filed paperwork, sorted, and delivered mail and maintained office organization.

• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures. 08/2019 - 01/2020 Commercial

Groupe des Sociétés Hasnaoui – Oran, ALGERIA

• Managed marketing projects to increase product penetration in key sectors.

• Increased market share by improving responsiveness and timeliness to customer needs.

• Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

• Organized promotional events and interacted with community to increase sales volume.

• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

12/2018 - 08/2019 Marketing Officer

Groupe des Sociétés Hasnaoui – Sidi Bel Abbes, ALGERIA

• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.

• Consulted with product development teams to enhance products based on customer interest data.

• Launched marketing activities for new product lines and market penetration.

• Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.

• Developed and implemented targeted digital strategy to improve business performance.

• Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.

Diplomas

2022 Literary Baccalaureate

2017/2019 Bachelor Management Commercial

International Institute of Management INSIM - Oran, Algeria Internship report thesis: Sales Force

MAI 2018 Commercial Delegate

SAMA School, Sidi Bel Abbes, Algeria

2015/2018 Higher Technician Diploma in Marketing

International Institute of Management INSIM - Oran, Algeria Internship report thesis: Digital Marketing

Skills

• Sense of initiative

• Mastery of HR tools and navigation tools

• Customer Relationship Management CRM

• Ability to adapt

• Administrative Management

• Mastery of office tools - Microsoft Office

• Team Work

Languages

French: Fluent

English: Fluent

Arabic: Fluent

Contact this candidate