OLUWASEUN ORAEGBU. CSM, CSPO

BUSINESS ANALYST

240-***-**** ad4oda@r.postjobfree.com

**** ***** ***** *********, *.C.

A dynamic and results-oriented Functional Business Analyst, experienced in direct client-facing roles, with a specialty in eliciting, analyzing, and recording the intricate requirements for varied business processes. Excellent production and delivery of first-rate artifacts that encapsulate a Requirement Management Plan (RMP), meticulously drafted user stories, well-thought-out use cases, lucid process flow diagrams, and precision-engineered mock-ups. Possess the innate ability to function independently or to synergize in a team, thriving within the confines of highly competitive and fast-paced work environments. Skillfully blending resilience and adaptability in navigating the path through complex business landscapes, delivering outcomes that go beyond the expectations of stakeholders. AREAS OF EXPERTISE

• Requirements Elicitation

• Data Analysis

• Project Management

• End User Support

• User Acceptance Testing

• Wireframe

• Data Visualization

• Agile Methodology

• Waterfall Methodology

EXPERIENCE:

Business Analyst Oct 2021 - Present

Boston Consulting Group, IL.

• Developed and maintained documentation for all triaging and resolution processes, ensuring consistency across the team and reducing error rates.

• Played a pivotal role in a project that leveraged Tableau to identify cost-saving opportunities, contributing to a 15% reduction in operational expenses.

• Implemented new monitoring tools and processes, resulting in early detection of potential production issues, and reducing downtime by 25%.

• Collaborated with cross-functional teams to prioritize competing business demands, ensuring that all project requirements and objectives were met on time and within budget.

• Spearheaded the integration of Tableau in database management processes, enhancing data visualization and reporting capabilities across the organization.

• Developed and maintained robust Tableau dashboards to provide real-time insights, supporting data-driven decision-making for senior management.

• Managed and optimized large datasets, ensuring accurate and efficient data flow into Tableau for insightful analytics and reporting.

• Worked with cross-functional teams to identify areas of improvement, leading to a 30% increase in project delivery efficiency.

• Led the development and documentation of Functional Requirements for a new product launch, ensuring adherence to strict deadlines and boosting team productivity by 45%.

• Conducted thorough GAP analysis resulting in the identification of inefficiencies and areas for improvement within SCR process, resulting in a 30% reduction in change request processing time.

• Developed and maintained comprehensive business process flow charts using MS Visio, resulting in a 20% increase in process efficiency across all departments.

• Utilized advanced Excel skills to manage and analyze large datasets, enhancing the accuracy and efficiency of data-driven decision-making processes.

• Developed complex Excel spreadsheets with the use of formulas, pivot tables, and charts to streamline data analysis and reporting tasks.

• Automated repetitive tasks using Excel macros, reducing manual data entry time by 40% and minimizing errors.

• Conducted functional testing on 10 existing platform features, using JIRA to analyze data and make data-driven recommendations for optimization, resulting in a 15% increase in conversion rates.

• Allow businesses to track and manage relationships with suppliers, ensuring a smooth supply chain process.

Business Analyst Apr 2019 – Sept 2021

CRL Technology, Lexington Park, MD.

• Successfully interacted with Project sponsors, owners, Project Team Members, Vendors, and subject matter Experts to Understand and solve business problems.

• Conducted stakeholder analysis, documented business requirements, and established traceability to technical requirements for seamless project execution.

• Supported Project Manager in tracking project progress, identifying risks, and communicating status to business and organizational leadership.

• Facilitated productive discussions within the Scrum Team to identify potential issues with requirements or user stories, resulting in a 20% reduction in rework and increased efficiency.

• Provides a real-time view of inventory levels, helping business make informed decisions about stock levels, reordering and fulfillment.

• Collaborated with cross-functional teams to create use cases and sequence diagrams using SnagIt, leading to a reduction in system errors by 15%.

• Defined technical strategy, with development team, for major software releases, resulting in a 15% reduction in development time and increased user satisfaction.

• Created weekly status reports for senior leadership that included key performance indicators (KPIs) such as issue resolution rates and milestone achievements, resulting in a more informed decision-making process.

• Collaborated with cross-functional teams to identify key data requirements and tailor Tableau visualizations to meet diverse departmental needs.

• Conducted regular training sessions for staff on utilizing Tableau, significantly increasing company-wide proficiency and adoption of the tool.

• Implemented best practices in database security and integrity while handling sensitive information in Tableau environments.

• Automated routine data extraction, transformation, and loading (ETL) processes, resulting in a 30% reduction in data preparation time for Tableau reports.

• Provided ongoing support and troubleshooting for Tableau users, ensuring high availability and performance of data analytics tools.

• Partnered with project/program managers as a liaison between project teams and IT teams, ensuring smooth information flow and alignment.

• Developed 15 platform features with user stories and acceptance criteria, resulting in a 30% increase in user engagement and a 10% decrease in customer churn.

• Provides a real-time view of inventory levels, helping business make informed decisions about stock levels, reordering and fulfillment.

TECHNICAL SKILLS

• MS Visio

• Tableau

• JIRA

• NetSuite inventory management

• Confluence

• Snagit

• SharePoint

• Microsoft Office

• Microsoft Excel

• Gliffy

• Sql

EDUCATION

• BSc. Computer Science

• Diploma. Mass Communication.

CERTIFICATION:

• Certified Scrum Master (CSM)

International Scrum Institute

• Certified Scrum Product Owner (CSPO)

International Scrum Institute

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