Accounts Management & Sales Consultant United States
Resume:
Misty Roberts
Commerical Energy Sales Consultant
Waco, Texas, United States
*****.*.*********@*****.***
www.alignable.com/l/krrbuto1m
linkedin.com/in/mistydroberts
SUMMARY
Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
WORK EXPERIENCE
January 2021-December 2021
Commerical Energy Sales Consultant
TXU Energy
Dallas, Texas, United States
(1 year)
Lead Generation and prospecting commercial accounts acquisition and management Making presentations and closing sales
Present competitive business solutions that meet customers' needs Effectively manage prospects assigned sales territory Salesforce Expert Maintained records and timely complete all required reports to build a pipeline of customers for future prospecting
Research Competetion and Prospects Collect customer, market, and competitor information during the sales process Maintain high level of open communication and morale within team and supporting work groups Assist in presenting results/implications and recommendations to management Interpret and rely complex policies and procedures to clients Ability to negotiate contracts in a sales environment and overcome customer resistance to sales calls and produce a customer win or retention
Ability to interface with all internal and external levels of management, employees, vendors and customers
Able to use listening skills in selecting appropriate customer offers Ability to gather and interpret / synthesis moderately complex data, analyze and resolve problems of moderate scope / complexity
Ability to follow through to completion on the customer issue / problem Real Estate Move Conceirge & REO Account Management April 2014-July 2020
Energy's Top Sales Performer and Certificates of Recognition
Reliant Energy
Dallas, Texas, United States
Dallas, TX
April 2014 to July 2020
(6 years 4 months)
Accomplished award-winning tenure and record-breaking sales revenue growth for one of the largest electric providers in the State of Texas
Exercised collaborative leadership with real estate agents and property management companies by spearhead customer loyalty rewards program as an incentive to generate and maximize referrals Developed company's highest sales producing region with full sales cycle responsibility, from initial contact to closing, follow- through, and servicing. Generated largest market share in the realtor channel increase through building relationships and providing value-added service Increased multimillion-dollar, annual sales revenue resulting in the acquisition of various awards including Reliant
Energy's Top Sales Performer and Certificates of Recognition for Top Sales and as an Alternative Channel Top Seller.
• Exceeded monthly sales objectives in more than seven key metric areas.
• Led sales channel in highest number of referral agents and REO accounts through lead generation, cold calls and referrals.
• Built strong relationships with existing clients by developing a sense of loyalty and trust. Exercised incentivizing marketing and sales tactics and compelling presentation skills while promoting a referral rewards program to increase referral sales while building and maintaining a strong agent referral base.
• Adept at public speaking with experience giving presentations at executive meetings, events and conferences.
• Leveraged expertise networking skills to gain new clients
• Handled highest volume of phone sales, email inquiries and referrals in realtor channel.
• Demonstrated strong technical background and in-depth product knowledge to identify customer needs and concerns, recommend solutions, and become a trusted customer resource.
• Created and implemented strategic marketing campaign plans involving tactical planning and cross functional selling to exceed company quotas.
February 2008-December 2013
Managing Partner
Image Painting
Waco, Texas, United States
(5 years 11 months)
Took responsibility for company's bottom line, developing solution-oriented tactics and rolling out costefficient, revenue enhancing practices while ensuring productivity enhancement of cross-functional teams. Continually evolved professionally and exercised strong leadership in sales revenue growth initiatives.
• Led operations, customer service, and sales with a consultative methodology resulting in strong loyalty, recurring revenue streams, and positive brand reputation.
• Executed competitive analysis, gathered market intelligence, pursued community outreach, and promoted services to heighten brand reputation and showcase value-added benefits.
• Outstanding ability to build solid rapport with customers and internal suppliers
• Highly skilled and well organized in providing customer service, order processing, and cashier management.
• Possess an active, energetic, and lively personality, with the ability to engage customer interest and attention.
• Proficiency in Microsoft Office, QuickBooks other computer applications
• Highly innovative, resourceful, and proactive.
• Ability to rapidly establish and expand strong market presence and achieve solid sales growth.
• Highly motivated and driven, with the ability to achieve aggressively high goals.
• Outstanding ability to build solid rapport with customers and internal supplier.
• Highly skilled and well organized in providing customer service, and managing employees.
• Remarkable ability to convince, persuade and close successful deals.
• Extremely effective networking techniques and outstanding interpersonal skills.
• Solid expertise in sales, business development processes, and marketing campaigns December 2011-August 2012
Business Account Executive
Image Painting
Waco, Texas, United States
(9 months)
Business Class Sales Representative skilled in customizing and offering a full range of business class technogoical products and services individually tailored for small- and medium-sized businesses, as well as enterprise- sized companies.
Extensive knowledge in technology that increases efficiency and productivity of new and existing customer base.
Proven Track Record of Achieving and Surpassing Sales Quotas and Goals Extensive Knowledge in Building and Maintaining Customer Base Expert Skills in Prospecting and Funnel Management Proficient in Salesforce, CRM, And Microsoft Office Highly Developed Communication Skills
Innovative Networking Skills and Experience
Strong Presentation, Negotiation, and Closing Skills Experienced in Meeting and Negotiating with Key Decision Makers and All Levels of Management March 2006-December 2009
Independant Sales Representative
Vericomm
Waco, Texas, United States
(3 years 10 months)
•Expand client base through strategic business-to-business sales efforts and intelligent merchandise distribution.
•Conduct cold calling, schedule appointments, make presentations, and network throughout the community to develop new business merchants and to maintain existing customers.
•Introduce new products and services to new and existing business market through sales and marketing.
•Create an effective strategic territory management plan through planning and execution and targeting new business customers
•Transition merchants to more advanced terminals and projected costs with minimal attrition. Accomplishments:
•Created brand recognition in previously untouched markets
•Exceeded Quota for 2 quarters in 2006
•Increased territory sales more than 50% within 1 year
•Implemented and monitored extensive Business-to-Business referral program. January 1999-December 2008
Senior Sales Representative
AT&T
United States
(9 years)
•Increase customer base by proactively identifying new leads, acquiring new accounts, and launching new products through strong written and verbal communicational skills
•Through strong product knowledge, maximize sales opportunities through customer interaction, and accurately matching and effectively presenting products to meet all their needs
•Deliver presentations and accurate information on a wide range of products that cover the following areas: home and cell phone service; high speed Internet, and dish television service
•Broaden customer relationships by partnering with AT&T affiliate companies to create unique product solutions and capitalize on cross-selling opportunities
•Ensure each customer receives the highest standards for service, resulting in high satisfaction and retention rates, and investigate and resolve various issues identifying root causes to develop effective solutions that generate strong customer satisfaction levels Accomplishments:
•Won company award of President's Club: 2000, 2001, 2002, 2003, 2004, 2005, and 2006 EDUCATION
2008-2010
BS
University of Phoenix
Phoenix, Arizona, United States
BS in Marketing
University of Phoenix - Phoenix, AZ
September 2008 to May 2010
• Marketing
2001-2003
Associates Degree in Business Marketing
McLennan Community College
Waco, Texas, United States
Associates Degree in Business Marketing
McLennan Community College - Waco, TX
September 2001 to May 2003
• Business Marketing
SKILLS
Advertising Sales Business Development Sales Business-to-Business (B2B) Lead Generation Sales Prospecting Retail Sales Sales Cycle Sales Management Regional Sales Territory Management Time Management Relationship Management Cold Calling Skills Telesales Telemarketing Field Sales Customer Support/Service Marketing Contract Negotiation Competitive Analysis/Strategy Market Research Market Share Marketing Strategy Content Development Marketing Campaign Product Development Campaigns Online Marketing Social Media Marketing Brand Marketing (Branding) Merchandising Event Management NetSuite Salesforce.com Customer Relationship Management (CRM) SAP Mobile Devices iOS Microsoft Access Database Leadership Wireless Communications Problem Solving Skills Property Management Budgeting Operations Communication Skills Organizational Skills Presentation/Verbal Skills Strategic Planning Real Estate Calendar Management Customer Relations Order Processing Coaching Human Resources Recruiting/Staffing/Hiring Project/Program Management Consulting Inside Sales Intuit Quickbooks Staff Training Patient Care Painting Microsoft Excel Microsoft Office Microsoft Outlook Microsoft PowerPoint Microsoft Word Energy Consulting Record Keeping Sales Presentation Customer Acquisition Follow Through Business Solutions Data Analysis Sales Pipeline Customer Retention/Renewal Sales Closing Skills Negotiation Skills Top Sales Rep Revenue Growth Real Estate Sales Exceeded Sales Goal Channel Sales Cross-Functional Loyalty Programs Cross-Selling Needs Assessment Marketing Plan Incentive Programs Metrics Team Player Conferences People Management Product/Service Launch Intelligence Gathering Consultative Sales Competitive Research Interpersonal Skills Business Processes Develop and Maintain Customers Meet Sales Quota Productivity Management Employee Retention Writing Skills President's Club Broadband Root Cause Analysis Cellular Telephone Customer Satisfaction Satellite Television Fortune 500 Customers Business Skills Product Planning Quality Management Process Improvement Medical Sales National Sales Customer Relationship Management (CRM) Systems Word Processing Up-Selling eCommerce Email Marketing Social Media Microsoft Windows Operating System Analysis Skills Computer Skills Call Centers Mathematics Employee Orientation Administrative Skills Cook Dishes Training/Teaching Team Building Technology Sales Solar Power LinkedIn Lead Management Technical Consulting Marketing Presentation Referenceable Customers Microsoft Office 2007 Sales Awards Networking Events Event Marketing
CERTIFICATIONS
CPNR certufication
National Medical Sales Represntatives Assocation of pharamcuetival 5245122
Currently in i Aceable Agent to obtain Real Estate License Enrolled in aceable agent to get real license will take tests in the beginning of March Currently enrolled in aceable agent to become a licensed real estate agent HONORS & AWARDS
Accomplished award-winning tenure and record-breaking sales revenue growth for one of the largest Increased multimillion-dollar, annual sales revenue resulting in the acquisition of various awards including Outstanding ability to build solid rapport with customers and internal suppliers Outstanding ability to build solid rapport with customers and internal supplier Extremely effective networking techniques and outstanding interpersonal skills Won company award of President's Club: 2000, 2001, 2002, 2003, 2004, 2005, and 2006 Through planning and execution achieved Fortune 500 company award 24 quarters from 1999-2007 Based on achieving over 150% of wireless quota was awarded Circle of Excellence Award 2005, 2006 Currently enrolled in aceable agent to become a licensed real estate agent LANGUAGES
English - Beginner
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