Shaheed Khan

*** **** ****** ****, ***** John, NB, E2M 1T7, Canada

Cell: 506-***-****

Technical Director

An accomplished and business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. Result oriented and self-driven professional with over 30 years of experience and expertise in P&L, auditing, quality, plant, and operations management. Skilled in identifying redundancies and maximizing resources to streamline operations. Primarily concerned with the efficient operations of a business or organization.

Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. A remarkably successful mentor to peers and colleagues, owing to exceptional people’s skills and always giving them the nudge in the right direction to go the extra mile and helped in achieving what seemed difficult, with ease. Have a solid track record in achieving the set goals and delivering personal best at every step of the way to provide optimal results. Thrive in fast-paced business environments and cherish a chance to self-manage things through the innate problem-solving skills and never say never attitude.

Skill Areas: Strategic Business Planning Budgeting Business Development Quality Management

Plant Management Auditing Incident Management Document Management Project Management Data Analysis Financial Analysis and Planning Risk Analysis Customer Service & Relationship Management Product Development Compliance Cross-Functional Business Acumen Multitasking in Fast-paced Environments Articulate Oral & Written Communication Quick Problem Resolution & Decision Making Team Building, Training & Development Collaborative Leadership Skills

PROFESSIONAL EXPERIENCE

Ampine Particleboard, Sutter Creek, California, USA (Jun 2022 – Mar 2023)

Technical Director

Managed personnel, quality, cross-functional projects, operations, SPC, laboratory, and manufacturing processes.

Build, implement, and document processes, raw material acceptance, calibration, corrective actions, internal auditing, QC testing, training, and product specifications.

Manage customer concerns, product improvement, R&D projects, document control, authoring of standards, SOPs, and work instructions.

Eastern Wood Products Consulting, Saint John, NB, Canada (Mar 2017 – May 2022)

Director, Lead Auditor, Scientist in Quality Management

Consultant for small businesses in Atlantic Canada in heat treated lumber, QMS, environmental, and safety.

Lead QMS and OSB (ISO & ICC) auditor and subject matter expert for PFS TECO client OSB mills in Canada, product and process development, and troubleshooting.

Performed environmental monitoring of waste treatment sites, water testing, and UV disinfection systems monitoring.

Executed equipment calibration services, continuous improvement, 8D, SPC, 5S, lean, and process improvement.

Irving Oil Refinery, Saint John, NB, Canada (Aug 2013 – Feb 2017)

Quality Systems Specialist

Managed personnel, quality, cross-functional projects, SPC, and the Quality management System.

Developed and managed the Corrective Action Preventive Action system and database for 500,000 bbls. of finished fuel products per day.

Created monthly and quarterly management reporting systems, found product quality loss of $15 million per year, instituted cost reduction, continuous improvement processes, and supplier quality assurance program.

Oversaw document control and created a new quality document nomenclature system, managed the KPI reporting process, the QA department’s web site, incident reporting, and risk analysis software.

Introduced ISO 9001 compatible management system, processes, and documentation that was a requirement from some of the largest customers, e.g., Canadian DND, US Military, other oil companies.

Canadian Wood Pallets and Container Association, Ottawa, ON, Canada (Jun 2008 – Aug 2013)

Regional Lead Auditor, Atlantic Canada

Lead Auditor for 35+ heat-treated wood packaging facilities certified by the Canadian Food Inspection Agency.

Consultant and SME for flooring start-up, portable sawmill businesses, pallet manufacturing, crate manufacturing, wood waste heating systems, green electrical system, kiln drying, molding, and planing companies.

Introduced standardized quality manual and process templates for heat-treated wood packaging clients and provided technical, process, scientific, analytical, troubleshooting, and resolution assistance.

Timberco Inc dba TECO, Sun Prairie, WI, USA (Sep 2000 – Aug 2013)

Lead QMS Auditor and Senior Scientist Quality Management

Auditor, Lead auditor, Senior auditor, SME, Project Lead, and Senior Scientist for Engineered wood and panel products

Lead CARB formaldehyde audit team for TECO's North American and International clients.

Lead Voluntary Inspection Products (VIP+) certification and testing program for TECO clients with OSB specialty products accepted by the International Code Council Evaluation Service.

Created and developed the ISO 9001 Quality Management System for 22 Weyerhaeuser and 5 Huber Engineered Woods (OSB & Plywood) manufacturing facilities in the US and Canada as part of a team.

Wood Science & Technology Center, Fredericton, NB, Canada (Sep 1991 – Dec 2000)

Research Associate

Research Associate in lumber and engineered wood products QC testing, species ID for pulp chips, sawmills, pulp and paper companies, and electrical generating and distributing utilities. Research in engineering applications of glued joints, testing of wood polymer composites, adhesive penetration into wood cellular structure, quality control tests on glued joints, kiln drying, wood ID in timber structures, and bond quality testing of commercial wood adhesives.

Senior University Course Instructor in Wood Products for Forestry and Forest Engineering students at the University of New Brunswick (UNB).

Cooperative research at Forintek Canada Corp. Quebec in OSB and resin properties.

Rassul Baksh Sawmill, Trinidad and Tobago (Jun 1983 – Sep 1991)

Plant Manager

Full P&L responsibility for sawmill operations, personnel, machinery, production and sales.

Log purchasing and lumber sales.

Ministry of Agriculture, Trinidad and Tobago (Jul 1979 – Sep 1991)

Forester

Supervision of Foresters, Forest Rangers, and 60+ unionized daily paid labor. Management of Tropical Forest plantations, roads, bridges, vehicles, living quarters, offices, and equipment. Forestry Fire Officer representative at the local government level, and liaison officer with non-governmental industries and agencies within the conservancy.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Education

University of New Brunswick

Ph.D., Wood Products Processing

May 1996 - Jun 2000

Ph.D. in Wood Science and Technology

University of New Brunswick

Diploma, Social Sciences

Jun 1996 - Jun 1999

Diploma in University Teaching

University of New Brunswick

BSc, Forestry

Sep 1991 - Apr 1996

BSc in Forestry and Environmental Management

University of the West Indies

Diploma, Engineering/Applied Science

Jun 1987 - Jun 1990

Diploma in Electrical Installation

University of the West Indies

Diploma, Engineering/Applied Science

Jun 1986 - Jun 1987

Diploma in Electronics Repair

Eastern Caribbean Institute of Agriculture and Forestry

Diploma, Forestry

Sep 1977 - Jun 1979

Diploma in Tropical Forest Management

Technical Skills:

Microsoft Word, Excel, PowerPoint, Visio, Access, Outlook, Project, Adobe Acrobat Professional, Minitab.

Experience with various statistical analysis software, root cause analysis (TapRoot), Risk Analysis, and reporting software (Cintellate), SharePoint, and many other non-mainstream software.

Certifications & Training:

Certified Quality Auditor Senior Member #63230237, American Society for Quality – Sep 2002

Quality Management Systems Lead Auditor #90083, Exemplar Global International – Mar 2006

Skill Examiner (QMS) #90083, Exemplar Global International – Jun 2008

Project Management #1680267, ExpertRating – May 2009

Six Sigma Green Belt #1680268, ExpertRating – May 2010

Six Sigma Black Belt #1680269, ExpertRating – Jun 2011

Total Quality Management #1714435, ExpertRating – Sep 2011

Lean Management #2701939, ExpertRating – Jun 2012

WHMIS annual

ASTM Training on refined finished fuels, consultant-led at Irving Oil - 2014

ISO 9001:2015 transition, consultant-led at Irving Oil - 2015

5S, affinity diagram, project selection, probability basics, SIPOC – Feb 2017

Associations:

Senior Member, American Society for Quality

Lead Auditor, Exemplar Global International

Lumber Professionals Group

Forest Products Society

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