Stephanie Love

**** **** ****** ** ** Concord NC 28027

704-***-**** ad4o36@r.postjobfree.com

Professional Summary

Highly experienced Customer Service professional and newly Registered Medical Assistant able to handle managing employees, customer disputes, while maintaining a professional and high quality of customer service. Excellent listening skills, oral and written communication. Comfortable in interacting with all levels of the organization and public.

Certifications:

Registered Medical Assistant (AMT)

Phlebotomist Certification (AMT)

Certified EKG Technologist (NHA)

Customer Service Certification(B&N)

CPR Certification (AMT)

Skills:

Prepare lab specimens

Performed urinalysis

Assist with minor office procedures

Ability to back up front office duties

Type 60-70 words a minute

Process Invoices & Order Supplies

Proficient with EMR and computer applications

Manage inventory of supplies and restocking

HR Processor

Accounts Receivable and Payable

Education:

Associates of Applied Science in Health Science Degree, Concentration in – Medical Assisting

ECPI University Charlotte, N.C Expected Graduation 09/2019

Bachelor’s in health science

Liberty University (Online) Expected Graduation 12/2021

Work Experience

Assistant Manager Belmont, NC 06/2008 - Present

Barnes & Noble

Managing and training a team of 5-9 employees in processing online textbook orders and payment processing.

Handle interviewing and completing all HR checklists.

Ordering Clothing, Gift items and Textbooks for incoming students. Process all incoming and outgoing invoice.

Complete team members daily work schedules.

Reconciling the End of Day paperwork and Closing out the POS system.

Dispatcher Concord, NC 09/2010- 01/2015

DJ Transport LLC

Loading dry van and flatbed trucks

Navigating loading board

Establishing relationships with direct shippers

Negotiating rates

Direct contact with drivers

GPS knowledge for best routes

Processed payroll, worked with a factoring company

Processed all HR paperwork.

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