SHONTIA MCCLENDON
Apt 723
Kennesaw, Ga 30152
*******.*********@*****.***
Objective: A dynamically skilled medical assistant with several years of experience; seeking a position in a medical facility or hospital setting that will allow for growth and expansion of my skills in the medical profession.
Skills and Qualifications : Proficient with Athena, E-clinical Works, Centricity and Allscripts. CPR/First Aid Certified, Phlebotomy Skilled, Extensive Computer skills (including Microsoft), front and back office administrative duties, surgery scheduling and proficient with all in-office Surgical Procedures .
***Education Manatee Technical College-Bradenton, FL Medical Assistant Diploma 2001*** Professional Experience :
NurseCore LLC 2/2022- till date
Atlanta, Ga
Team Lead Covid Tester
Scheduling nurses daily for multiple production sites for daily testing. Oversee day to day operations. Discover training needs and provide coaching. Monitor team performance and report on metrics. Delegate tasks and set deadlines. Create an inspiring team environment with an open communication culture. Setting clear team goals. Daily meeting with production to monitor Covid testing results.
Comprehensive Womens OB/GYN 7/2021-2/2022
Atlanta- Atlanta, Ga
Phone Triage/Floor MA
Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Assess patients based on their own evaluations, concerns, and responses to questions. Promote clear and coherent verbal communication filling appropriate line of questioning. Scan labs, call in prescription, and assist wherever needed within the practice. Prepped and assisted with minor surgeries. Sterilized, disposed and cleaned surgical equipment. All scheduling for the physician. Including surgery scheduling in and outpatient. Providing prior approval and patients copayments. Patient comfort and provided patient education for wound care and postoperative care. Knowledgeable of medical instruments used in OB/GYN office: forceps, hemostat, and probes. Prepped exam rooms for Paps, Biopsies, Leeps, EMBs, Colposcopies and Hysteroscopy procedures, along with other in office procedures
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PENTA- Pediatric Ear, Nose, and Throat of Atlanta- Atlanta, Ga 2/2019- 6/2021 Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Assess patients based on their own evaluations, concerns, and responses to questions. Promote clear and coherent verbal communication filling appropriate line of questioning. Scan labs, call in prescription, and assist wherever needed within the practice. Peachtree Women’s Clinic - Atlanta, Ga 10/2017 - 2/2019 Greet patients, reviewing all clinical information prior to physician meeting, assisting in all office procedures, and electronically entering orders for labs, prescriptions and refills. Supply necessary documentation for OB patients and triage calls to route to appropriate provider. Phlebotomy duties as needed on patient basis.
Atlanta's Women's OB/GYN- Medical Assistant Atlanta, GA 6/2015 - 9/2017 · Prepped and assisted with minor surgeries. Sterilized, disposed and cleaned surgical equipment. All scheduling for the physician. Including surgery scheduling in and outpatient. Providing prior approval and patients copayments. Patient comfort and provided patient education for wound care and postoperative care. Knowledgeable of medical instruments used in OB/GYN office: forceps, hemostat, and probes. Prepped exam rooms for Paps, Biopsies, Leeps, EMBs, Colposcopies and Hysteroscopy procedures, along with other in office procedures .
My OB/GYN(Prestige Staffing)- Medical Assistant Riverdale, GA 5/2014-- 6/2015 Prepped and assisted with minor surgeries. Provided accurate patient histories and entered vitals into the charts. Ensured patient comfort and provided education for wound care and postoperative care. Knowledgeable of medical terminology used in OB/GYN office, and proficient with all equipment and tools used during office procedures. Prepped exam rooms for Paps, Biopsies, Leeps, EMB, Colposcopy, and Hysteroscopy procedures, and other in office procedures.
Cherokee Women's OB/GYN –Medical Assistant Roswell, GA 2/2011 -12/2014 Back Office Duties: Prepped and assisted with minor surgeries. Autoclaved all instruments and prepared to sterile procedure kits. Ensured patient comfort and provided patient education for wound care and postoperative care. Knowledgeable of medical instruments used in OB/GYN office: forceps, hemostat, and probes. Prepped exam rooms for Paps, Biopsies, Leeps, EMB, Colposcopy, and Hysteroscopy procedures, and other minor procedures. Front Office Duties: Prepared patients for examinations, recorded test results and vital statistics. Assisted with the administration of prescribed treatment and medication. Vast experience in educating patients in the treatment of various conditions. Managed the daily flow of patients through the office, routed patient calls to the physician; handled all calls with normal or negative reporting. Prepared patient correspondence, handled all incoming and outgoing faxes
The Institute for Physical Therapy- Medical Assistant Atlanta, GA 12/2008-1/2011 · Answered multi-line phone system, patient check-in/check-out, verified insurance and scheduled appointments. Assisted Physical Therapist with various duties. East Manatee Infectious Disease-Medical Assistant Bradenton, FL 2004-2008 Completed mandatory education to include infection prevention and control, safety, CPR, equipment usage and procedures. Answered telephones, forwarded telephone messages and scheduled appointments, procedures and diagnostic tests · Performed patient phlebotomies in accordance with clinic procedures and Physician orders. Prepared patients for examinations and diagnostic procedures. Recorded patient vitals, updated medical history and review of systems. Assisted Physician with patient care .
IHS Braden River-CNA Bradenton, FL 6/2001-5/2004
Performed CNA duties to involve excellent patient care and education. References supplied upon Request