Adaptable professional with **.*+ years of experience and a proven

knowledge of customer service, data entry, and operating policies & procedures. Aiming to leverage my skills to successfully fill the CUSTOMER SERVICE role at your company.

CAREER OBJECTIVE

WAREHOUSE ASSOCIATE

EXPRESS PROFESSIONALS, SAINT LOUIS, MO / Dec 2018 - Present WAREHOUSE ASSOCIATE

US WIPING MATERIALS LLC, SAINT LOUIS, MO / Mar 2011 - Dec 2018 CASHIER

MARKWORT SPORTING GOODS, SAINT LOUIS, MO / Mar 2007 - Apr 2011

E XPERIENCE

Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

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Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

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Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

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Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

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Advise retail customers or internal users on the

appropriateness of parts, supplies, or materials requested.

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Respond to customer and supplier inquiries about order status, changes, or cancellations.

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Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.

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Calculate costs of orders, and charge or forward invoices to appropriate accounts.

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Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.

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Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.

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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

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Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators

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ad4nzw@r.postjobfree.com

314-***-****

4446 ASHLAND AVE. SAINT L

OUIS, MO, 63115

COLUMBIA COLLEGE

Columbia, MO

Associate in Arts (A.A.) Business

Administration - Finance (May

1996)

BEAUMONT HIGH

GPA: 3.5

SAINT LOUIS, MO

High School Diploma (May 1980)

E DUCATION

FORKLIFT

C ERTIFICATIONS

L C I U N S T D O M A E R A S E L R V L I E C E N

CUSTOMER SERVICE

TODAYS TEMPORARY, SAINT LOUIS, MO / Aug 1994 - Feb 2007 or computers to work with pay records, invoices, balance sheets, or other documents.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

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Assist customers by providing information and resolving their complaints.

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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

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Determine charges for services requested, collect deposits or payments, or arrange for billing.

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Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

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Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

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Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

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