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Customer Service Quality Assurance

Location:
Trenton, NS, Canada
Posted:
March 29, 2024

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Resume:

Jubiat Mathew

New Glasgow, NS

902-***-****

782-***-****

ad4nzp@r.postjobfree.com

SKILLS & ATTRIBUTES

• Experience in auto maintenance, repair,

troubleshooting and diagnostics

• Strong work ethic, dependable and

trustworthy

• Excellent customer service skills

• Organized with a great attention to

detail

• Sales skills and proficient with operating

a cash register

• Works well in a team or independently

• Adaptable, learns quickly

• Open work permit

• Leadership skills

WORK EXPERIENCE

Technician

Nippon Toyota, Kerala, India

09/2012 to 08/2023

Supervised and lead a team of five personal focused on the general repair and service of Toyota vehicles. Performed vehicle troubleshooting and diagnosis on malfunctioning equipment. Organized work to meet demanding service site goals. Maintained quality assurance and customer satisfaction objectives.

Cashier/Storekeeper

Reliance SMART Superstore, Kerala, India

05/2022 to 08/2023

Responded promptly to customer needs and built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Restocked and organized merchandise in front lanes. Worked closely with shift manager to solve problems and handle customer concerns.

Storekeeper

More Supermarket, Kerala, India

06/2021 to 03/2022

Greeted customers, answered questions about products and services, helped locate merchandise, and promoted key items. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Restocked sales floor with current merchandise and accurate signage for current promotions.

EDUCATION

ITI Auto Mechanics

Toyota Pro-Technician Certificate

Hybrid Training Certificate

Balanagar Technical Institute, Kerala, India, 07/2012 Higher Secondary in Commerce

Kerala State Board of Examination, Kerala, India, 03/2012



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