S

Cycrice

Shepard

816-***-****

ad4nxt@r.postjobfree.com

Raytown, MO 64133

SUMMARY

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

SKILLS

Strong Organization

Records Management

Document Preparation

Budget Administration

Administrative Support

Research

File Maintenance

Quality Control

Administrative Tasks

Peer Relationships

Confidentiality

Document Management

EXPERIENCE

Senior Administration Clerk

Kansas City, MO

City Of Kansas City, Mo. Government/ Oct 1993 to Jun 2021 Handled confidential information with discretion and professionalism. Prepared agendas and took minutes during meetings. Maintained accurate records of employee attendance and leave requests. Greeted visitors warmly upon arrival at the office. Monitored inventory levels of office supplies and ordered new items when necessary. Drafted letters, memos, emails and other correspondence on behalf of senior management.

Reviewed documents for accuracy prior to submission or publication. Processed customer orders accurately and efficiently using computer systems. Answered incoming calls in a professional manner, responding to inquiries from customers and other organizations.

Supported Human Resources activities such as recruitment drives or training sessions. Provided administrative support to the organization's senior management team. Communicated with customers and employees to answer questions or explain information.

Supported office clerical functions using word processing and other software, email and office machines.

Delivered high-quality customer service through deep commitment to knowledge and performance.

Answered multi-line telephone system and routed calls to appropriate personnel. EDUCATION AND TRAINING

Some College (No Degree): Early Childhood Special Education Penn Valley Community College

Kansas City, MO