Brie Gondrella

Gretna, LA *****

ad4nwx@r.postjobfree.com

+1-504-***-****

Highly-motivated employee with desire to take on new challenges. Strong work ethic. Adaptabilitv and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Willingness to take on added responsibilities to meet team goals. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Receptionist/Office Assistant

Brown’s Uniforms - New Orleans, LA

July 2021 to April 2023

Answered on average 75 phone calls in 1 day on a multi-line telephone for 8 different employees with polite tone of voice to provide general information, answered inquiries. or sent call to appropriate point of contact

Shipping and receiving for all incoming and outgoing packages Delivered administrative support to team members by making copies, sending faxes, and organized documents

Greeted and directed visitors to appropriate personnel Filled work orders for customers per purchase order. Assistant Manager

Family Dollar - Marrero, LA

May 2019 to February 2021

Improved customer service within the first month employed by handling questions and concerns in a timely manor

Improved leadership within the first two months employed by treating employees under me as an equal and turn over rate dropped tremendously

Performed opening and closing as per company policy Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Coached and developed store associates through formal and informal interactions. Prepared bank deposits daily

Owner/Operator

Embroidery LAB - Marrero, LA

January 2016 to May 2019

Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

Formed and sustained strategic relationships with clients. All accounting for business

Lead Key Holder

ORIENT EXPRESS - New Orleans, LA

May 2015 to January 2016

Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.

Maintained high merchandising standards by building attractive displays and monitoring inventory levels.

Replenished retail merchandise and displays to deliver strong visual Handled opening and closing duties to keep store organized, well-stocked and running smoothly. Production Manager

D.A.T.S Embroidery - Belle Chasse, LA

February 2006 to April 2015

Delivered products on time and within budget

Lead. team of 12 daily to make deadlines

Education

GED

Skills

• Energetic

• Office Equipment

• QuickBooks

• Communication skills

• Cash Handling

• Positive Attitude

• Time management

• Computer literacy

• Multi-tasking

• meticulous and organized

• Leadership

• Attention to Detail

• Active Listening

• Customer service

• Warehouse Experience

• Team

Player

• Multi-line Phone Systems

• Shipping & Receiving

• Customer service

• Problem solver

Assessments

Attention to detail — Proficient

May 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient April 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Written communication — Proficient

June 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Administrative assistant/receptionist — Proficient April 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Medical receptionist skills — Proficient

April 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Retail customer service — Proficient

October 2023

Responding to customer situations in a retail setting Full results: Proficient

Warehouse safety — Proficient

May 2022

Using safe practices in a warehouse setting

Full results: Proficient

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

October 2022

Identifying and resolving common customer issues

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient April 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Managing accounts in QuickBooks — Proficient

June 2023

Using QuickBooks software to manage business financials Full results: Proficient

Sales skills — Proficient

April 2023

Influencing and negotiating with customers

Full results: Proficient

Customer focus & orientation — Proficient

October 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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