Molly Conley
Port Orange, FL 32129
************@*****.***
PROFESSIONAL SKILLS
Excellent Customer Service skills
Proficient in Windows, Outlook, Adobe, QuickBooks, Mac, Aloha, CheckInn, Microsoft Office 365
Strong ability to learn new computer software quickly
Strong ability to edit, proofread, and problem solve effectively with no supervision
Extremely organized while maintaining close attention to detail
Excellent written, verbal, grammar, and communication skills
Strong ability in closing sales
Thrives at handling multiple tasks
CAREER EXPERIENCE
The Revolving Closet, Daytona, FL
3/19-Current
Owner of Online Sales Business
Manages all incoming online sales daily
Researches and analyzes all business costs
Creates prices, descriptions, and placement
Integrates a variety of technologies to capture, market, and promote all inventory
Handles all customer correspondence including answering questions, and negotiations
Created unique inventory and organizing system
Provides highest level of customer service
C.U.T. Consignment, Jacksonville, FL
10/18-03/19
Online Retail Sales Manager
Developed this position to assist business in promoting the sales of overstock merchandise via the online industry
Creates posts, writes descriptions, researches every piece of merchandise to online platforms
Oversees and processes every outgoing shipment, and proper packaging
Works closely with owner of the company in stocking, displaying, and inventory pricing
Seahorse Oceanfront Inn, Neptune Beach, FL 3/18-10/19
Front Desk/Reservations Assistant Manager
Greets guests upon arrival & checks guests into a system database
Processes payments of cash/credit cards & completes shift reports
Maintains organization of customer files, folios, & transactions
Prepares hotel lobby for morning shift with a high standard of cleanliness
Answers multiple phone lines while entering reservation details
Handles guest complaints & questions in a polite & timely manner
Fairy Circle Clothing Consignment Store, Wilmington, NC 10/15-2/18
In-Store Branch Retail Sales Manager
Customer Service-greeting & assisting clients
Merchandise Analyst
Inspection of Merchandise
Created displays to generate sales
Independently organized & maintained cleanliness of the entire business
Consistently performed data entry by entering each piece of merchandise & client details
into a database
Prepared & distributed payment to consignors on a monthly basis, and balanced the cash
register after every shift
Document Solutions, Inc., Nashville, TN 05/12-09/15
Imaging Specialist
Data Entry
Scanned highly confidential documents as a litigation supportive service
Provided the management of document scanning, photocopying, and storage
Dino's Bar & Grill, Nashville, TN 9/08-9/13
Manager
Performed multiple jobs as the bartender, server, cook, and cashier while
working independently
Created the music calendar, booked nightly entertainment, managed events, & provided
sound assistance
Purchased and counted inventory
Counted and deposited each shift's earnings
Created employee schedule & performed employee training
Integrated Copyright Group, Inc., Nashville, TN 9/03-9/08
Music Licensing Administrator/Department Head Assistant
Office Manager promoted to Music Licensing Administrator
Provided excellent customer service to clients, associates, & the general public
Performed Data Entry by balancing writer's royalties and payment of royalties to publishing
companies
Issued Intellectual Property licenses, and maintained over 500 client accounts
. Performed music royalty collections services
Greeted clients and customers in a friendly and professional manner
Responsible for cleanliness of kitchen & conference rooms
EDUCATION
Middle Tennessee State University, Murfreesboro, TN graduated in 2003
Bachelor of Science Degree in Music Business Administration with minors in Business and Mass Communications
Frederick High School, Frederick, MD earned high school diploma