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Customer Service Representative

Location:
Chattanooga, TN
Salary:
$50,000 yearly
Posted:
March 29, 2024

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Resume:

Kathy McCord

** ****** ******

Rossville, GA ****1

HOME: 706-***-****

E-MAIL: ad4nth@r.postjobfree.com

Education: Graduated from Barron Collier High School w/ High Honors Attended 2.5 years at Edison Community College, Naples, Florida Skills Achieved - Business Math, Multi-line Switchboard’s, Accounting 1, 2 & 3, Secretarial Office Practice 1, 2, & 3, Clerical Office Practice 1, 2, & 3, Spread Sheets, Typing, Letter Composer, Florida Notary, In 2007 was nominated into the Biltmore Who’s Who’s Magazine (for professionals to professionals all over the world) honorable lifetime member.

Computer Knowledge - Facet, Quicken, Microsoft Word, Microsoft Excel, ABPI Accounting Program, Business Works Accounting Program, Data Pro Accounting Program, Quick Books 2006.

Strengths: Highly motivated, responsible, strong leadership qualities, integrity, consistency, multi-tasking, relates well to others, assertive, goal oriented, efficient, excellent communication skills, applies and assimilates new knowledge in a functional way, strong time management, self starter.

Jobs:

01/2022 – 11/2023 – Broke ankle in 3 different places. Had to have 1 plate, 9 screws and 2 rods in my ankle and leg. Had to learn how to re walk again. 08/2021 – 12/2022 – LA-Z-BOY Furnishing – 1932 Gunbarrel Road, Chattanooga, TN, 37421 Store Manager: Bob - (Phone)423-***-****

Duties: Office Manger – Balance customers accounts, Acounts Receivables, Accounts Payable, cash draw, collections calls, take payments, financing, deposits, delivers, mail, nightly,weekly, and monthly reports, Customer Service Representative – Greet /Assist Customers and sales, warehouse manager, answer phones, put furniture on inter-store transfers, check status of orders. Reason for Leaving: Position Was Terminated

05/2020-07/2021 – COVID 19 HIT

1/2020 – 5/2020 – Accountemps – A Robert Half Company – 537 Market Street, Suite 200, Chattanooga, TN 37402

Supervisor: Bobbi Ormond – 423-***-****. (Temporary Jobs) Full Time (40 hrs wkly) Duties: Accounts Payable Clerk, answering phones, data input, filing, collating of bills with checks, helping with Accounts Receivables, inputting of purchase orders, posting payments, reconciling of accounts, posting of electronically payments. Reason for Leaving: Lost job do to Covid-19 – Office Closed 01/2017 - 012/2019 - Southeastrans, Inc., 4751 Best Road, Suite 300, Atlanta, GA 30337. Supervisor: Carrie Sneed (Floor Supervisor) - 762-***-****. Full Time (40 hrs wkly) Duties: Customer Service Representative: Answering phones, adding, updating personal information: scheduling medical and social transportation. Reason for Leaving: Company Lost Contract

09/2014 - 12/2016- Publix Supermarket, 400 Market St., Chattanooga, TN. Store Manager: - 423-***-****. Full Time (40 hrs wkly) Duties: Deli Department - Greet customers, cut and weigh meats, cheeses, prep platters, sandwiches, subs, salads, pizza’s, puddings and desert trays. Tear down all equipment, sweep and mop floors at closing.

Seafood Department – Cutting, cleaning and filleting fish. Stocking the case, cooler, steaming items; cooked samples for customers, unloading pallets and organizing the freezer.

Reason for Leaving: Better job offer

09/2007 - 06/2014 - Hoosier Plumbing, Inc., 4861 30th Place S.W., Naples, FL 34116. Owner/Supervisor - Derek McCord - 239-***-****. Full Time (40 hrs wkly). Duties: Service Manager – Scheduling, order parts for service appointments; mailing/ faxing; collection calls.

Office Manager - Cleaning and organizing setup of office, Setting up Company in Quick Books, Answering phones, mail, Deposits, Accounts Payable and Receivable, Payroll, Quarterly Audits for Payroll, Workers Compensation, Renewing Cities and County’s License’s, Filing, Notarize documents, Monthly Financial Statements, Bank Statements, Lien’s, Partial Release of Lien’s, Paid in Full Release of Lien’s, New employee hire and processing, Preparing files for CPA.

Reason for Leaving: Divorced



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