Post Job Free

Resume

Sign in

Case Manager It Support

Location:
Los Angeles, CA
Salary:
55,000
Posted:
March 29, 2024

Contact this candidate

Resume:

H A N S

L A GOS

ad4ns3@r.postjobfree.com

Los Angeles, CA

* ***** ** ********** ** civil and criminal cases, including consumer protection personal injury, and immigration cases. I excel in case administration, client relations, and IT support. My adaptability, empathy, and attention to detail make me a valuable asset.

Bilingual - Spanish

Client Support

Customer Success

Negotiation

Leadership

Communication

Organization

UNIVERSITY OF CINCINNATI

PARALEGAL / CASE MANAGER

CASE MANAGER- IT ADMINISTRATOR

AND SUPPORT

SENIOR LEGAL ASSISTANT -CASE MANAGER

UNIVERSIDAD NACIONAL

AUTÓNOMA DE HONDURAS

The Law Office of Michael Z Moini 2016 - Present The Law Offices of Jacob Kashani July 2021 - Feb 2023 Quill & Arrow LLP October 2020 - July 2021

Updated and maintained a portfolio of 850+ immigration and Personal Injury Cases over 8 years - Client facing: communicating with clients about case outcome and updates CRM Software

Translations of Various Legal Documents

Drafted correspondence, filed petitions and motions, translated legal Spanish documents to English

Civil and Federal E filings

Intake department supervisor: screen and identify potential clients Case manager duties: Collect information, evidence and records from clients Utilize software CRM and KPI metrics to forecast and identify potential clients Conduct training and orientation for over 20 new hires and entry-level associates IT Administrator and Support:

Conduct advanced optimization, implementation, configuration, management, administration, troubleshooting, maintenance, and monitoring of various IT components Develop and enforce IT policies, governance, standards, and security measures Assist in the strategic planning, design, procurement, and delivery of software and hardware acquisitions

Install new software releases and upgrades after thorough research, testing, and implementation of new technologies

Copywriting

Legal content writing

Master's degree, Information

Technology

Bachelor's degree, Business,

Management & Marketing

Remote Expected 2026

2009 - 2013

323-***-****

EDUCATION

PROFILE

WORK EXPERIENCE

SKILLS

Case Managing - Collect all possible information, evidence, and documentation that pertains to the case and navigate new clients from inception through pre-litigation and litigation until settlement process.

Train virtual assistants

Provide various support to senior staff

Drafting petitions correspondence and motions

Calendaring

Legal research



Contact this candidate