Mihika Pethe ad4nru@r.postjobfree.com

321-***-**** LinkedIn-Mihika Pethe

HR Professional

Dedicated & results-driven HR & Operations Manager with a proven record of accomplishment of overseeing diverse aspects of human resources, project management, & operations. Adept at interacting with clients, team leads, immigration officers, & key stakeholders to ensure project completion, satisfaction, & seamless operations. Exceptional skills in troubleshooting & managing corporate issues, client relations, vendor contracting, & employee interactions. EXPERIENCE

Director of HR/Operations & Customer Success

IC-Consult 08/2019-Present

Interacting with clients & team leads to ensure project completion, satisfaction, & adherence to timelines.

● Conducted weekly & sometimes daily meetings with company principals to discuss ongoing projects, challenges, & strategic initiatives.

● Held weekly/monthly meetings with product support vendors & key partners.

● Managed troubleshooting across multiple venues, addressing client, employee, & management issues promptly & effectively.

● I conducted frequent training sessions and tech-talks twice a quarter to enhance the team's overall technical knowledge while also fostering a stronger sense of camaraderie and teamwork.

HR/Payroll & Operations Manager

● As the payroll & expense manager, I oversee end-to-end financial operations for the company. This involves executing payroll using ADP, managing expenses, ensuring compliance, & collaborating with cross-functional teams, maintain accurate records, resolve discrepancies, & implement efficient expense controls, contributing to the organization's financial efficiency & employee satisfaction

● Handled corporate-related issues with a focus on proper & timely execution to ensure the company operates efficiently.

● Worked directly with the Immigration Officer at USCIS to facilitate smooth H1B processes for international team members.

Talent Acquisitions & Operations Manager

● As a Talent Acquisition Specialist, I excel in sourcing & recruiting top talent for the company. My focus on understanding organizational needs & employing innovative strategies ensures a strong match between candidates & requirements.

● Used & handled recruiting using multiple sites such as Ziprecruiter, Indeed, Linkedin Jobs, Dice to successfully recruit the appropriate talent. Operations Manager

● Fulfilled all aspects of the role of Operations Manager including onboarding, i-9 completions and maintenance, E-verify, overseeing facilities management, client & Mihika Pethe ad4nru@r.postjobfree.com

321-***-**** LinkedIn-Mihika Pethe

vendor contracting, & employee interactions.

● Ensured continuous, uninterrupted company operation during & after COVID-19, preventing client account interruptions.

● Successfully transitioned the company to a remote work environment, collaborating with executive management & employees. HR & Operations Manager

Tours Limited 08/2015 - 7/2019

In my leadership position, I oversaw up to 200 individuals to accomplish successful and safe travel arrangements.

● Travel Expert identifying exotic destinations for the major travel giants to add to their Itineraries.

● Aligning program objectives with organizational goals and maintaining excellent communication across projects are areas in which I thrive in strategic planning and stakeholder engagement.

● I manage cross-functional teams to achieve effective results while proactively addressing obstacles and managing changes. I have a good background in management, team leadership, and problem-solving.

● Promoted continuous improvement and maximize project success because of my experience in budget/resource management, quality assurance, and performance measurement.

● By doing comprehensive post-implementation review and assessment, & documenting the lessons learnt, it helped in the future program improvements and organizational expansion.

PROFESSIONAL SKILLS

Project Management Client Interaction Onboarding

Strategic Planning Employee Relations Off-Boarding

Talent Acquisition Employee Issue resolution Response Management

Team Leadership Vendor Management Immigration Processes

Contract Negotiation Facilities Management Contract Negotiation

Troubleshooting Partner Relation Management Payroll Soft Skills

Communication Teamwork Leadership Adaptability

Reliability Critical and Strategic thinking Hindi,Gujarati,Marathi, Punjabi EDUCATION AND DEGREE HERE MIT-bachelor's in computer sciences, India

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