Patient Care Third Party
Resume:
SUMMARY
SKILLS
EXPERIENCE
GABRIELA
CONTRERAS-
NIEVES
ad4nr3@r.postjobfree.com
New Bedford, MA 02744
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Also, an experienced Personal Care Aide knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care.
• Team Leadership
• Microsoft Word
• Multitasking
• Organizational skills
• Insurance company knowledgeable
• Team management
• Verbal and Written Communication
• Registration and Scheduling
• Insurance Company Knowledgeable
• Observation Documentation
PCR/MRI TECH AIDE 03/2023 to Current
Shields MRI at St. Lukes Hospital - New Bedford, MA
• Scheduled evaluations and procedures for patients. Obtained patient address, insurance information, contact information and medical history.
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Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
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Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
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• Selected appropriate imaging techniques or coils to produce required images.
• Wrote reports summarizing testing procedures and outcomes for physicians.
• Selected appropriate imaging techniques or coils to produce required images. PATIENT ACCESS REPRESENTATIVE 09/2021 to 07/2022 Southcoast Hospital Group - New Bedford, MA
• Obtained necessary signatures for privacy laws and consent for treatment. Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
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Communicated financial obligations to patients and collected fees at time of service.
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• Assembled registration paperwork and placed identification bands on patient. Received patient inquiries or complaints and directed to appropriate medical staff members.
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ADMITTING CLERK 01/2021 to 07/2021
Morton Hospital Steward - Taunton, MA
• Obtained necessary signatures for privacy laws and consent for treatment. Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
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Organized and maintained records by updating and obtaining both personal and financial information from patients.
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• Processed patient responsibility estimate determined by insurance at pre-registration. EDUCATION AND
TRAINING
CERTIFICATIONS
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
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DIRECT SUPPORT PROFESSIONAL 01/2020 to 01/2022
Norton Staffing Solutions - Norton, MA
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
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Completed entries in log books, journals and care plans to document accurately report patient progress.
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• Maintained clean, safe and well-organized patient environment.
• Monitored and assisted residents through individual service plans. Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
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Supervised medication administration, personal hygiene and other activities of daily living.
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JOB COACH 11/2018 to 08/2019
People Inc. - Fall River, MA
• Assisted clients in building successful job search strategies.
• Recruited community members for projects and activities. Clients will also Volunteer in the community such as Salvation Army, Gifts to Give and Soup kitchens.
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Led workshops for job seekers to provide information on job searching, application completion and resume building.
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Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
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• Kept detailed records of individual histories, scores and documents. PERSONAL CARE AIDE 01/2017 to 01/2019
Unlimited Tempus - New Bedford, MA
Assist patients with daily living such as (toileting, bathing, meal prep and physical transfer.
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Documented case notes daily and coordinated follow-up for seamless case management.
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Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
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Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
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New Bedford High School - New Bedford, MA
2016
First Aid/CPR Certified
LANGUAGES English:
Full Professional
Spanish:
Full Professional
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