Project Coordinator Data Entry
Resume:
************@*****.***
*** ******** **, ***** **** CA
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
SAP
Sales Force
Zendesk
Bachelor in Arts in Cinematography
Universidad de Medios Audiovisuales
CAAV
2012-2017
Project Coordinator
SEB - Professional North America - Tustin/Remote
Data Entry
Sales Operations department for brands including: Schaerer, WMF and Curtis Genesis Review and report project materials, delivery dates and reconciliation of materials in warehouse with Supply chain, project/field team and client.
Communicate and provide solutions for potential issues on upcoming projects to customer and upper management.
Entering Purchase Orders from distributors and issuing the delivery and billing for each of these orders.
Project coordinator assistant, preventative maintenance Ensuring every installation detail has been manifested correctly, entering the information accordingly into the correct areas of the system and correcting any possible errors, communicating with techs to ensure correction of checklists. Coordinating schedules for techs to attend specific sites for installation, maintenance, repairs, general requests.
Coordinating technicians to travel to different installation sites to provide maintenance or do new installations. Loading schedules, booking flights, lodging and vehicle reservations. Making sure everything runs according to planned.
Coordinating installations with service vendors into newly opening locations, ensuring installations run smoothly.
Training new team members into how to manage daily tasks. June 2021- April 2023
Administrative assistant with 3+ years of experience in planning, managing and executing projects to completion. Seeking for an opportunity that would take my knowledge into the desired growth both as an individual and towards company success. Always willing to learn new things and find new paths. Constantly searching for evolution and knowledge. Fast learner, flexible, adaptable. L A N G U A G E S
English
French
Spanish
P A T R I C I A E L I Z A R R A R A S
A D M I N I S T R A T I V E A S S I S T A N T
Ecommerce Customer Service Representative
La Jolla Group - Irvine/Remote
Working with brands like O'Neill, Spiritual Gangster, PSD Underwear, ATWLD, Hang Ten, Voyager among others.
Support web platforms for order entry, ensuring everything in the order looks good and if not, make the proper adjustment. (Shopify and Full Circle) Collaborate with other departments to generate excellent customer service. Working Closely with warehouse team to ensure order completion. Ticket resolution in a timely manner, following KPI procedures. Review customer’s product review to approve and publish or reject and reach out to customers for customer care.
Help in training new team members and resolve questions about problem resolution. PSD Underwear Brand team lead during holiday - high sales season. In charge of making sure tickets are resolved and in charge of 6+ agents, ensuring they are answering correctly and help solve inquiries and special requests, troubleshooting. Oct 2022- Current
Photography
Scheduling
Coordinating
Administrative
Preventative Maintenance
SharePoint
Logistics
Full Circle
Criminalistics, Balistics, Basic Forensics
Diploma
CEDE Jalisco
Photoshop
2014-2017
Microsoft Office
Shopify
Customer Service
Training
Concur
Disneyland Half Marathon Guest Support Jan 10-14 2024 Experis/Disneyland
Creating magical moments for guests during events such as the half marathon, 5k run, 10k run, and more.
Health and fitness expo providing customers their Bib with running number, verifying all the information provided and assuring they got the correct number. Afterwards also handing customers their t-shirt package according to their pre-purchased details. Working at the half marathon providing help and coordinating lines according to runner pace information. Walking guest to starting line.
At finish line, giving runners their medal, providing water and snacks. UKG
Professional in Human Resources
(PHR/SPHR HRCI)
UDEMY
2024 - Currently studying
PMP Certification
UDEMY
2023 - Currently studying
Capistrano Valley High School
High School Diploma
Class of 2011 GPA 3.4
************@*****.***
324 Victoria St. Costa Mesa CA
C O N T A C T
P A T R I C I A E L I Z A R R A R A S
W O R K E X P E R I E N C E
E X P E R T I S E
R E F E R E N C E S
I work great with projects and
timelines, completing everything when
advised to.
I work great under little or no
supervision and also under high
pressure.
Extreme attention to detail and results
oriented.
Very flexible and adaptable.
Critical thinking and committed.
Transcription
Translation
Sasha Stelmar
************@*******.***
Kandy Rosas
******@***-************.***
Production Associate
Applied Medical - Rancho Santa Margarita
Product assembly.
Mass production of medical devices used in surgery. Shipping and receiving
Packaging
Quality Assurance
Sterile environment
Sept 2019- Jul 2020
Commercial Advertisement Analyst
Tata Consultancy Services/ Nielsen - Guadalajara, Jalisco, MX Analyze and report the brand and product mentioned in the commercial in order to measure to derive insights that can help enterprises market their products better and drive growth.
Completed daily, weekly and monthly goals.
Expert in translation English- Spanish and viceversa Continued updates on system information
Data-entry
Troubleshooting
Customer Communication and agreement
Jul 2015- Sept 2019
Specimen Technician
Quest Diagnostics - San Juan Capistrano
Quest Diagnostics Specimen Technician
Receiving COVID-19, urine, fecal and blood tests, deliberating and verifying patient data to make ready to send to Laboratory for examination. Patient data collection and verification.
Responsible for Covid-19 at home testing project.
Training new technicians.
Receiving packages and handling in a sterile manner, protecting patient data. Cleaning and maintaining a sterile environment.
June 2019- Dec2021
Sales Associate
Inditex - Guadalajara, Jalisco MX
Customer Service and Sales Associate
Maintain store tidy and clean.
Building rapport with customers with honest recommendations to find a fit perfect for each of them
Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
Restock, Inventory and greeting customers when they walk through the door. Jan 2014- May 2015
Enumerator
United States Census Bureau
Aug 2020 - Oct 2020
Conduct interviews
Responsible for time management and results driven. Collect individual’s demographic and economic status. Ensuring local communities are represented in census government data. Sterile environment
Compile, record, and code information derived from specified forms into a predefined database
Identify and report any issues that may arise while attempting to obtain valid data
Jose Guardado
*********@*********.***
Sales Associate/Store Manager/Key Holder
Shipping and receiving packages and arranging and upkeeping store with complete stock.
Packaging
Creating Purchase Order numbers for restock
Customer Service
Purchase Order management
Cashier
SFO Forecast Inc. - Laguna Beach
Sales Associate Sept 2019- Aug 2021
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