Retail Grocery Sales

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

RAUL VARGAS

Detail-oriented Manager with 21 years of relevant experience along with additional experience derived from being an in retail/grocery from being a Merchandiser to being a vendor and reset crew leader for Lowe's . Energetic Leader working in Retail sales for three +years with outstanding people skills. Other strengths include building and repairing exercise equipment and also putting together grills and outside furniture for customers in demand. Hardworking Reset Specialist offering two years of experience. Highly efficient, productive and reliable. Seeking to help companies meet their goals. Detail Oriented on job at hand

even when multi tasking.

Quick learner and good with

hand tools, screwdrivers, drills

etc.

Problem-solving abilities Dependable

Outstanding people skills Excellent communication

abilities

January 2007 - Current

Closing Manager

Albertsons Market Albuquerque, NM

Acknowledged customer issues and resolved their problems quickly and efficiently.

Walked different departments for opportunities to increase freshness and to make sure they're up to store standards for customers to shop. Followed up with customers ensuring their satisfaction with their purchases.

Greeted customers and offered them assistance where possible. Informed customers about current promotions and sales, encouraging them to take advantage.

Ordering product per store needs on a daily basis. Building displays according to store planogram at store level. Loading and unloading of freight for different store departments. Occasionally cashiering when shorthanded on staff or top peak hours of business.

Communicated with department heads to improve and fix different issues RV 10224 Lone Tree Rd SW, Albuquerque, New Mexico 87121, 505-***-****, *************@*****.***

at store level.

Stocking and filling merchandise through out the sales floor. Taking over once Store Director leaves on all responsibilities through out the store.

Making sure the whole store is ready for customers to shop on the next day.

August 2006 - January 2007

Assistant Manager

Save A Lot Albuquerque, NM

Accurately completed cash register transactions.

Adhered to all store retail procedures and policies. Assisted marketing staff in creating and assembling visual displays and sales displays.

Deployed humor, patience and empathy to resolve customer issues. Effectively executed visual merchandising and marketing initiatives. Enforced company policies and procedures through implementing a three- strike system to promote professionalism.

Handled incoming calls from customers who had product complaints. Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.

Managed five departments with a total of 18 employees. Resolved conflict between customers, between employees, and between customers and employees.

Responsible for inventory, pricing, merchandising, and displays. Watched for, recognized, and prevented security risks. Worked all types of shifts and worked on holidays. Trained and managed a staff of 18 employees.

June 2005 - August 2006

Vendor

Continental Service Solutions Fuquay-Varina, NC

Cleaned shelves, tables, and counters.

Educated customers about product options to exceed their experience. Effectively executed visual merchandising and marketing initiatives. Estimated alteration of merchandise and cost of repairs. Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products. June 2004 - June 2005

EDUCATION

Reset Specialist

National Vendor Services Mooresville, NC

Collaborated with Management to plan, develop and implement Reset strategies per planogram

Acknowledged customer issues and resolved their problems quickly and efficiently.

Made tags and signage according to seasonal needs. Build and display according to store tailored needs. April 2003 - June 2004

Stucco &Lath Construction Worker

Freelance Temecula, CA

Putting Black paper and metal Lath on houses with Staples and nail guns to get them ready for next phase.

Setting up scaffold for crew to start working on the walls. Working on the mixer to make mudd (cement) and taking it to working crew to put on the walls.

Patching walls and prepping texture for walls to be finished. Making sure everything was clean before job was done. June 1998 - April 2003

Manager

Lowe's Neighborhood Market Albuquerque, NM

Stocked shelves while facing store to keep a neat and clean store. Opening closing procedures while maintaining books and sales up to date on àn everyday basis.

Made money orders,lottery tickets etc for customers. Trained new hires to do different jobs through out the store. Excellent customer service provided on an everyday emphasis. Leading by example was always implemented to all teammates. May 1997

G.E.D./ High School Diploma

Temecula Valley High School, Temecula, CA

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