Stayce Allen

Elmwood Park, IL *****

ad4npj@r.postjobfree.com

630-***-****

Authorized to work in the US for any employer.

Work Experience:

Licensed Support

KIN Interinsurance-Remote

Licensed customer support-Coastal Region FL, LA, AL, NC, SC, VA,TX, CA, AZ Staff Agent-Office MGR

State Farm - River Grove, IL

July 2018 to October 2022

Sales & Service of all Insurance products

Customer Care Call Center Agent (licensed) Managing Incoming Program Calls TEMP

American Medical Assn. Insurance Agency

May 2018 to October 2018

-6 Month Contract

Customer care call center agent (licensed) managing incoming program calls for AAA Accident Insurance plans. Temporary, 6-month contract. Billing, enrollment and current plan holders customer service. Staff Agent/Sales/Customer Service

Allstate Insurance

January 2016 to April 2018

Contract Agent for various Agencies-All facets of Insurance sales, service, billing, office procedures, etc. COMMERCIAL CSR-Temp to Hire

THE OWENS GROUP

April 2014 to January 2016

Commercial CSR, account management, customer service, billing, renewal processing, new business underwriting and quoting. Municipal, Manufacturing and Faith based accounts. Heavy customer service, phone and IT responsibilities. All facets of mid-size commercial brokerage in standard and surplus lines marketplace. Managed all BONDS for City of Chicago account, quoting, issuing, renewing, billing. Senior Billing Specialist - Concklin Agency

The Horton Group

July 2013 to April 2014

Go Health-All Temp Positions-Commercial Lines Customer service & Sales Rep-Sr.Advisor All facets of sales/service for busy commercial/personal lines department. Assignment ended when employee returned from leave. Sales Agent - Temp Position. Commercial lines Account Mgr. large accounts. Benefits Agent-Sales of Medicare Advantage plans. Call Center Customer Service Environment. ALL ASPECTS OF COMMERCIAL INVOICING/AGENCY BILLING Contract Agent-to Salaried

Willis NA/Innotech Benefit Solutions

July 2009 to May 2013

Employee as Benefits Sales Agent Licensed in all States for L/H. Full implementation & enrollments for national large scale business employee benefits for multi-state educational and medical institutions. Call Center Customer Service environment.

Temp Position at Paradigm Risk Management

Regional Transit Authority

July 2009 to May 2010

as Senior Account Manager. Commercial Lines Accounts consisting of CTA, RTA, Metra, Pace & MPEA, General Liability & multi-layered Property accounts for the Regional Transit Authority. Personal/Commercial Lines Producer/Account Manager Lakeview Alternatives Insurance

June 2007 to May 2009

All aspects of new business and daily management of large Personal/Commercial lines book in excess of $1,000,000 in written premium. Heavy underwriting responsibilities with respect to new and renewal business. Extensive knowledge of Applied and Applied on Line. Accounts primarily high net worth. Senior Account Manager, Personal Lines

The David Agency

December 2005 to February 2007

Personal/Commercial Lines Producer/Account Manager. All aspects of new business and daily management of large Personal lines book in excess of $1,000,000 in written premium. Heavy underwriting responsibilities with respect to new and renewal business. extensive knowledge of Applied and Applied on line. Accounts primarily high net worth. As above, all aspects of maintaining and growing accounts and meeting goals. Senior Account Manager

Lamb, Little & Co

April 2002 to October 2005

Personal/Commercial Lines Producer/Account Manager. All aspects of new business and daily management of large Personal/Commercial lines book in excess of $1,000,000 in written premium. Heavy underwriting responsibilities with respect to new and renewal business. Extensive knowledge of Applied and Applied on Line. Accounts primarily high net worth. Sales and service for large multi producer book over $1,000,000 in written premium. Mostly high net worth accounts. Both Commercial and Personal lines.

Assistant Broker-Property Division

CRC Brokerage

December 2001 to April 2002

Commercial Excess & Surplus lines placement of large-scale property accounts. Sales and service of existing accounts including policy review, billing, certificates, maintenance and problem solving. Preparation of proposals and coverage needs along with the strong ability to exercise creativeness in placing large property exposures in the E&S marketplace. Had the opportunity to work closely with a direct slip to Lloyds of London Underwriters. New business acquisition responsibilities from start to finish.

Personal Lines/Commercial Lines Account Manager

Draper and Kramer Agency, Inc

August 1998 to December 2001

Responsible for obtaining new business and servicing existing personal/ commercial accounts for a fast paced agency. I was also strategically involved in agency procedure review and computer system conversion as respects account management and accuracy. Started as personal lines account manager and promoted to commercial lines in 1 year. At which point I managed multi-million dollar premium generating global commercial property accounts specifically as respects builders risk and California earthquake exposures for the U.S. & Canadian holdings for pharmaceutical /laboratory type operations. Negotiated policy forms and conditions directly with underwriters/carriers for this multi-layered account. Re-entered my employment as an independent contractor to run a short term project at the request of Sandra Clive.

Staff Agent

State Farm

1994 to 1998

Information available upon Request.

License in P, C, L & H

1996 to Present

Parkland College, Bloomington High School

Skills

• Microsoft Office

• Business Development

• Account Management

• Cold Calling

• Insurance Sales

• Telemarketing

• Underwriting

• Risk Management

• Credit Analysis

• CRM Software

• Presentation Skills

• Outside Sales

• Fair Housing Regulations

• Process Improvement

• Sales Management

• Program Management

• Management

• Salesforce

• Banking

• Negotiation

• Inside Sales

• Relationship Management

• Strategic Planning

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