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Case Management Homeless Services

Location:
New York, NY
Posted:
March 29, 2024

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Resume:

COREY EVANS

*** ****** ****** ********, *** York 11238 ● Tel 718-***-**** E-mail ad4npi@r.postjobfree.com

Education:

Virginia Union University

Major: Political Science

Minor: History

*/**-*/**

Summary of Qualifications:

I have worked with people from diverse backgrounds which include the elderly, adolescents, women and the homeless population. My experience includes case management, staff development, Administrative Community Relations Specialist exam (7011), OSHA Authorized Construction Safety and Health (12-006****** ), along with conflict resolution skills. In addition, I am proficient in Microsoft Word, PowerPoint, and Excel.

Experience:

New York City Department of Homeless Services New York, New York

Community Associate 1/2010 – Present

Effectively triage and process family’s applying for Homeless services.

Coordinate the work related to follow-up on incomplete/pending applications and referrals.

Prepare reports by utilizing information and obtained from assignment and activity sheets / records / reports in order to provide a written record of actions.

Assist in maintaining order to prevent and resolve conflict.

Verify that all information is received, recorded and interpreted accurately.

Efficiently provide directions and request for additional information in order to enhance achievement of service.

Perform all clerical operations to ensure the service delivery of case files are conducted expeditiously

Ensure all clients applying for services receive the necessary investigative services

Make necessary referrals to HRA, ACS, NOVA, and Floating Hospital.

Catholic Charities/ Common Ground Brooklyn, New York

Housing Advocate 12/2008 - 1/2010

Effectively provided referrals to community based programs such as housing medical centers, substance abuse programs and public assistance benefits

Adequately Assessed social, physical, and economic needs of clients

Successfully completed the necessary steps to place clients into safe haven and/or stabilization beds

Collaborated with other housing advocate team members, managers and staff to ensure proper assistance is provided

Maintained communication between floor staff and social service staff regarding client’s needs as necessary

Ensured all rules and regulations of facility are being followed to maintain a safe environment

Completed initial intakes and assessments upon entry into the program

Community Access New York, New York Service Coordinator 10/2007 - 12/2008

Provided referrals for treatment of psychiatric disabilities, substance abuse and health problems; utilized harm reduction strategies when working with individuals experiencing drug/alcohol related problems; provided crisis intervention and conflict resolution as necessary

Assisted program participants in identifying vocational & educational goals, including assessment, support and follow-up; maintained current records of job seeking and educational efforts; provided outreach to program participants who have not indicated goals, offered services and incorporated outreach into their service plans

Assisted participants in maintaining apartment free from safety hazards; coordinated work orders with operations staff regarding apartment repairs/ participant request

Facilitated client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services; assisted clients to develop natural resources and make contact with social support networks

Resume of Corey Evans – Page 2

Institute for Community Living Brooklyn, New York Case Manager 9/2007 - 1/2008

Maintained accurate individual case records on each assigned consumer and developed objective service plans that maximized consumer rehabilitative abilities

Facilitated group sessions with participants of the program

Coordinated and monitors services, including comprehensive tracking of client activities in relation to care plan

Identified and provided emergency crisis services as necessary; made immediate assessments and responded according to accepted crisis intervention methods and techniques

Partnership for the Homeless New York, New York

Shift Supervisor 4/04 – 10/07

Maintained attendance records for all clients on a daily basis. Made daily phone contact with DHS program analyst in order to submit statistical reports

Maintained communication between floor staff and social service staff regarding client’s needs as necessary

Ensured all rules and regulations of facility are being followed to maintain a safe environment

Completed initial intakes and assessments upon entry into the program

References are available upon request



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