C

Bryan

Campbell

847-***-****

iambryan****@gmail.

com

Mundelein, IL 60060

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable. SKILLS

Eager to work and learn new things,

and always take pride in my work on

the job.

Reservation Management System

Customer Service

Computer Skills

Data Entry

Issue Resolution

Verbal and Written Communication

Payment Processing

Reservation Processing

Recognizes the importance of

teamwork safety, efficiency, and

communication in the workplace.

Experienced with many tools and types

of equipment for specific task.

Great with troubleshooting problems

with various machinery, property, and

building maintenance.

Ability to multi-task.

Work well under pressure.

EXPERIENCE

Guest Service Representative

Vernon Hills, IL

Extended Stay America/ Oct 2021 to Jun 2023

Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Managed customer complaints and rectified issues to complete satisfaction. Welcomed large volume of guests and improved overall customer service. Greeted and assisted guests with variety of inquiries, promoting service standards. Handled payment processing and provided customers with receipts and proper bills and change.

Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.

Greeted walk-in and phone guests, determining interests and needs. Cultivated professional relationships with guests, improving customer retention through coordinated service.

Input customer data into reservation systems and updated to reflect room changes. Issued room keys to guests upon check-in and answered questions regarding proper use.

Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Organized and cleaned lobby and reception areas, fostering strong visual presentation. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Landscaper

North Chicago, IL

Landscape Concepts Management/ Oct 2018 to Aug 2021 Cleared pathways of overgrowth, debris and snow to reduce hazards. Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.

Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.

Raked, mulched and composted leaves.

Shoveled snow and spread salt on walkways and parking lots. Provided proper upkeep of planters, paved areas or other grounds features. Cut and trimmed lawns using power mowers and edgers. Fulfillment Team Member

Carol Stream, IL

Grunt Style/ Jun 2015 to Sep 2018

Assembled customer orders from stock and staged completed orders on pallets or shelves.

Followed order sheets to pick correct stock and prepare pallets. Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.

Cleaned and organized aisles, work stations and floors to promote operational productivity.

Read orders to ascertain catalog numbers, sizes and quantities of merchandise. Confirmed items picked for orders by keying codes into system. Picked up heavy objects using proper lifting techniques to avoid personal injuries. Labeled boxes and placed in outbound collection areas. Demonstrated great teamwork skills with staff members involved in production and transport.

Received and counted stock items, recording data manually or on computer for inventory purposes.

Stored and organized items in tool or supply rooms, allowing for easy retrieval. Professional Mover

Naperville, IL

Jackson & Joyce Moving Company/ Mar 2012 to Apr 2015 Loaded and unloaded company trucks with tools, equipment and furniture. Communicated with customers regarding moving needs and deadlines. Secured items in truck by strapping over protective padding. Protected items by wrapping in cling film, padded moving blankets and tape. Followed customer instructions about placement of items and special considerations for handling.

Maintained safe driving habits to protect property and general public on roadways. Walked through customer sites with checklists to verify job completion. Dock Manager

Naperville, IL

Pioneer Packaging and Paper/ May 2007 to Nov 2011

Hired and trained personnel to perform job duties, execute safety practices and develop individual performance requirements.

Supervised activities of workers engaged in receiving, storing and shipping products or materials.

Complete daily logs for inventory tracking of cargo received and logged discrepancies. Operated forklift to pull, stack and shrink wrap orders. Move equipment and stage products for loading.

EDUCATION AND TRAINING

High School Diploma

Wheaton North High School Jun 1996

Wheaton, IL

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