Customer Service Data Entry
Resume:
Marisol Briceno
Mesquite, NV *****
***************@*****.***
Work Experience
Provisional Community Manager
Colonial Property Management - Mesquite, NV
May 2023 to Present
• Manage and resolved maintenance requests.
• Building operation inquiries & complaints.
• Answering phone calls, emails.
Career Coach
Equus Workforce Solutions - Mesquite, NV
October 2022 to May 2023
• Counsel and assists customers with job strategies, personal careers.
• Help customers identify and work with barriers to employments.
• Maintain accurate and up to date records.
• Recruit talent
• Find training and employment
• Assist with I9 Documentation, Pay, Incentives
Case Manager
The Salvation Army - Mesquite, NV
February 2021 to October 2022
• Counseling residents in handling issues such as family, financial, and educational problems.
• Help clients apply for benefits
• welfare benefits
• Critical thinking
• Assessments and reporting skills
• Preform data entry accuracy
Patient Registration Representative
R1 RCM - Mesquite, NV
October 2018 to January 2021
• Verification of insurances
• Payments/cash handling
• Medical records
• Customer service
MSR II
Mountain America Credit Union - Mesquite, NV
June 2018 to August 2019
• Providing great member service and adding value to their transaction and day
• Cashing handling / Check distributions
• Cross selling products and services
• Computer skills/ Answering phones
• Balancing Vault and Atm
Cashier
Mesquite Gaming virgin River - Mesquite, NV
April 2015 to June 2018
• Customer service
• Cash handling
• Balancing cash drawer
Collector
COURTESY LOANS - Mesquite, NV
February 2010 to December 2011
• Resolving overdue bills and Collecting payments.
• Handle incoming and outgoing correspondence.
• Maintain files and records, preform data entry.
Education
Dental assistant
Dental Essentials - Saint George, UT
July 2010 to September 2010
Moapa valley high school
Overton, NV
August 2007 to June 2010
Skills
• Organizational Skills (7 years)
• Customer Service (7 years)
• Inventory (5 years)
• Receptionist (7 years)
• Bilingual (10+ years)
• Scheduling (4 years)
• Microsoft Office (6 years)
• Microsoft Excel (6 years)
• Filing
• Sales (4 years)
• Medical Scheduling
• Medical Records (2 years)
• Case Management (2 years)
• Social Work (2 years)
• Insurance Verification (4 years)
• Spanish
• Clerical experience
• Typing (10+ years)
• Multi-line phone systems (6 years)
• Organizational skills
• Time management
Languages
• Spanish - Fluent
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