JH

Jennifer Hays

Customer service

**** ****** **** *****,

Gardendale, Alabama, United States,

35071

205-***-****

ad4nnh@r.postjobfree.com

Very reliable, organized, and detail oriented, with over 30 years of office management experience.

Dedicated and results-driven customer service professional with 5+ years of experience in providing exceptional support and assistance to clients. Proven track record of resolving customer issues in a timely and efficient manner, while maintaining a positive attitude and ensuring customer satisfaction. Skilled in building strong relationships with customers, identifying their needs, and delivering personalized solutions. Excellent communication and problem-solving skills, with a strong commitment to delivering top-notch service and exceeding customer expectations. Adept at working in fast-paced environments and collaborating with team members to achieve organizational goals.

Professional Experience

Doordash November 2021 - Present

Driver

[Quickly and accurately] deliver [pizza] orders to customers in a [suburban] region comprising [five towns]

Jens Care January 2022 - January 2024

Elderly sitter

Took care of Alzheimers

Dr Paul Obert August 1995 - February 2015

Medical Transcriptionist

Did medical transcripts for ear, nose, & throat

Air Control June 1991 - August 2021

Office manager

Education

Jefferson State Community College, Birmingham, Alabama Associates in applied science in Science and mathematics September 1991 - May 1993

Growing Faith Christian Academy, Birmingham, Alabama High school diploma September 1988 - May 1991

Accounting

Leadership

Training

Payroll

Computer skills

Oversee daily operations of office, including managing office supplies, equipment, and facilities

Develop and implement office policies and procedures to ensure efficient and smooth office operations

Handled all accounts payable and receivable

Payroll

Hiring and training employees

Creating and maintaining customer files

Dispatching work orders to employees

Key Skills