JH
Jennifer Hays
Customer service
Gardendale, Alabama, United States,
35071
*********@*****.***
Very reliable, organized, and detail oriented, with over 30 years of office management experience.
Dedicated and results-driven customer service professional with 5+ years of experience in providing exceptional support and assistance to clients. Proven track record of resolving customer issues in a timely and efficient manner, while maintaining a positive attitude and ensuring customer satisfaction. Skilled in building strong relationships with customers, identifying their needs, and delivering personalized solutions. Excellent communication and problem-solving skills, with a strong commitment to delivering top-notch service and exceeding customer expectations. Adept at working in fast-paced environments and collaborating with team members to achieve organizational goals.
Professional Experience
Doordash November 2021 - Present
Driver
[Quickly and accurately] deliver [pizza] orders to customers in a [suburban] region comprising [five towns]
Jens Care January 2022 - January 2024
Elderly sitter
Took care of Alzheimers
Dr Paul Obert August 1995 - February 2015
Medical Transcriptionist
Did medical transcripts for ear, nose, & throat
Air Control June 1991 - August 2021
Office manager
Education
Jefferson State Community College, Birmingham, Alabama Associates in applied science in Science and mathematics September 1991 - May 1993
Growing Faith Christian Academy, Birmingham, Alabama High school diploma September 1988 - May 1991
Accounting
Leadership
Training
Payroll
Computer skills
Oversee daily operations of office, including managing office supplies, equipment, and facilities
Develop and implement office policies and procedures to ensure efficient and smooth office operations
Handled all accounts payable and receivable
Payroll
Hiring and training employees
Creating and maintaining customer files
Dispatching work orders to employees
Key Skills