Overview
-Project Management Professional (PMP) Renewed 2023
-Certified Scrum Master (CSM)
-ITIL 2011F Certified
-AWS Certified Cloud Practitioner (CCP)
-20+ years Professional Experience
-3+ years Program Management
-15+ years Project Management
-10+ years Business Analysis
-6+ years Agile/Scrum
Employment Experience
PenFED
4/2023 – 12/2023
Sr. IT Project Manager
McLean, VA
Delivery Manager for a portfolio of infrastructure workstreams
Resource planning and financial management using Clarity PPM
Governance oversight for Product release (Policy and Procedure updates)
Managed migration of on-prem data center to AWS cloud and decommissioned DC
Managed a SalesForce integration initiative for asset management
Created cost savings dashboard and other metric driven reports & charts
Cougaar Software Inc.
03/2020 – 12/2022
Agile Project Manager
Merrifield, VA/Remote
Agile Coaching guiding standards, procedures, and reporting criteria in an R&D environment for Department of Defense (DoD) component
Acted as Scrum Master, Business Analyst and Product Owner as needed
Lead administrator of Jira (Server), Confluence; created dashboards as needed
Project Resource/Schedule/Risk Management & Roadmapping utilizing Jira BigPicture
Created internal course using Moodle using existing content
Successfully drove to completion AI project that was behind schedule when taking lead
Coached SME into Product Owner role tightening communication channels to/from Dev
Management and oversight of technical aspects of Production AI Prototype development and O&M, inclusive of AI Agent development and companion mobile application
Oversaw transition from NOSQL DB to OracleDB, inclusive of Java codebase updates
Supervisor to multiple reports
OST
12/2018 – 02/2020
Agile Project Manager
Mclean, VA
Vendor Management for FAA in Agile setting utilizing Jira and Confluence
Risk and Financial Management and Reporting utilizing Clarity PPM
Schedule Management utilizing MS Project Server
Enterprise Projects Managed with cross-Enterprise interfaces inclusive of BI/Reporting (predominantly via Tableau)
Oversaw the creation of a Change Request process, Iterative UAT process with dispersed teams, and tracking of progress in Story Points that map to original client requirements; translation of value completion to SDLC framework
Oasis/MAR
9/2017 – 8/2018
Scrum Master/Business Analyst
Washington, DC
Continuous Integration/Delivery Process Management for portfolio of ~25 systems (using MS TFS/Azure DevOps); Systems comprised of .NET, Python, Java and other technologies; Inclusive of COTS/SaaS and custom-built systems for Gov Client (CFTC); Led and coached a 12 person team
Major efforts included upgrading SQL Server in preparation to take SQL Server and user applications to be placed on the AWS Gov Cloud
Acted as Agile Coach in transformation efforts towards Agile
Employed DevOps procedures toward integration of new or updated features
Two Workstreams utilizing TDD:
oTier 2/3 O&M Support using Kanban;
oNew Planned Development run in 3-week Scrum sprints
Conducted all Scrum ceremonies including daily stand-ups, planning, retrospectives
Backlog Management:
oWork Item (PBI) and Release (Feature) management
oEpic management with Product Owners and Stakeholders
Onboarded with 3 POs, 800+ PBIs, and 0 Epics;
Formulated a Roadmap with the POs and stakeholders
Created Epics based on Roadmap objectives; refined backlog to manageable amount, removing many duplicate or done issues
oUser story creation, review or refinement
Support O&M tickets via ServiceNow platform
Reporting and analysis of KPIs, both for internal and client consumption, including velocity and capacity, along with other metrics
Authorship and maintenance of key project documentation, including SOPs
SES
4/2016 – 8/2017
Technical Project Manager
Greenbelt, MD
Technical PM supporting US Census Bureau (USCB) System Engineering and Integration (SEI); inclusive of Requirements Management in PMO
Represented Program Level participation in Risk and Change Management Boards
TPM Lead for 13 COTS/SaaS Products and Support systems utilizing Jira for workflow management (with a focus on HIPAA and PII sensitivity and handling)
Provided guidance on Agile/Scrum Release Planning for multiple project teams
Review and refinement of complex diagrams including Technical architecture, Systems Topology and Interfaces, User Workflows and Data Flows; Topology included AWS Private and Gov platforms as well as on-premises Cloud solutions
Represented Program Level interests in with regard to vendor oversight in configuration and implementation of Cornerstone Learning Management System (LMS), inclusive of BI/Reporting
Program level oversight of individual system teams to ensure release schedule dates, regardless of management methodology used (SAFe/Scrum, Waterfall, or O&M in a Kanban framework)
Research specific System needs, Organizational data or Operational uses of Systems as needed for Census management, inclusive of business analysis support
MRIS
5/2015 – 1/2016
Scrum Master
Rockville, MD
Conducted all Scrum ceremonies including twice daily stand-ups to accommodate Globally distributed team
Backlog Management and Epic/Release/User Story alignment with Product Owners utilizing VersionOne
Pushed initial release of major product with coordinated global team
Reporting and analysis of KPIs for internal consumption, including velocity and capacity
Scrum Master for ongoing Salesforce initiative
Sabel Systems (Wedgewood Group)
1/2012 – 1/2014
Program Manager
Crystal City, VA
Primary project POC, Blended Learning solution for DoD Foreign Military Sales
Developed repeatable processes and supporting documentation
Produced and delivered monthly status reports, inclusive of BI/Reporting for client reporting needs as to program saturation, participation, and effectiveness
Built and managed back-dated Integrated Master Schedule per award year
Performed needs analysis for DoD client with regard to multiple Implementing Agencies, U.S. State Department and Congress
Deployed and maintained a SAAS LMS (Absorb) and companion WordPress site
Information Experts, Inc.
11/2001 – 1/2012
Program Manager
Reston, VA
Functional/Hiring Manager of the Web Application Dev Team in an Agency setting
o~ 6 FTEs at any given time under management plus contractors/partners
oOversaw the development of multiple web-based applications and training modules, inclusive of COTS/SaaS integrations or implementations
oOversaw 508 compliancy and SCORM conformancy, where applicable
oIntroduced user experience (UX) methodologies and practices
Provided direction to Information Experts inclusive of:
oCo-Developed deployment processes including Infrastructure support, Documentation, and approval release gates for deployment packages
oImplemented OpenAir ERP and assisted in setting up PMO
oUtilizing WordPress and Drupal for site builds as a value proposition
Provided technical oversight to application development team across all web application projects including web-based training. Clients include:
oBeth Israel Hospitals, Center of Medicare/Medicaid (CMS), Wolftrap Center for Education, Department of Education Financial Aid, EPA Office of Radiation
Program/Contract Manager
oFor all contracts:
Produced and delivered monthly status reports
Scheduled and managed project related meetings as needed
Provided internal P&L and EVM statements; Managed Monthly AR & AP
Provided budget forecasts and actuals
oOPM; providing O&M portfolio management and FISMA compliance reviews:
Contract value $4.5M/annually
Developed and managed annual budgets; CLINS and task orders
Managed 15 FTEs overseeing 12-15 systems at any given time
Developed and managed the Integrated Master Schedule
Provided Schedule variances for the Fed IT EVM dashboard
oGSA Online University
Vendor Management Learn.com (now Oracle); Management of coursework implementation
oSprint Telecom’s Electronic Subscriber Agreements (eSA)
Managed 7 years of rolling releases including deployment; all remote work
Scope and resource management; Task pricing and cost management
Served both Direct/InDirect Channels; impacted every Sprint retail customer
Serviced through Sprint IT with heavy involvement by Marketing and Legal
Business Analysis and Requirements Management including the following clients:
oHHS/CMS, Wolftrap Center for Education, PGA of North America, EPA, OPM
Technical Solution Selection Advisor including RFP development and proposal review:
oPGA of North America, Terex, GenieLift
LMS administration including the following clients;
oArmy (TRADOC) – Plateau, Social Security Administration – Plateau, PGA of North America – Element K, Brainware – Meridian, NIST – GeoLearn, Wolftrap Center for Education, Terex, GenieLift – Custom Built LMS, AKO – SABA
Product/Service Manager for Web-based training framework and editorial review tool
oBuilt initial versions of the framework and review tool; Architected second versions:
Transferring the framework from Flash/HTML to HTML/XML/JavaScript
Developing the review tool into an LCMS from ASP/VB to .NET/C#
oProvided Tier 2 & 3 support for in-house LCMS
Digital Support Corporation
7/2001 – 11/2001
Independent Contractor
Chantilly, VA
Supported Kaiser Permanente HIPAA Compliancy efforts via requirements analysis
Luminant Worldwide
2/2000 – 6/2001
Consultant
Herndon, VA
Tech lead, development of enterprise level CMS (Content Management System)
Gathered requirements for, and designed, media delivery systems of Fortune 50 client web applications (RJR Tobacco); including workflows
Development Lead for Atkins Nutritionals site redesign (including Microsoft Commerce Server CMS)
DSTI
6/1999– 2/2000
Editor
Rockville, MD
Managed sites of 4 Offices within the Department of Ed & All Press Releases
CMS/TeamSite Administration Support