KM

Krystal Minor

Professional Summary

Strong communicator with excellent organizational and time management skills. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Reliable Admin/Clerical with experience in administrative roles and managing office operations. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Work History

Prestige International Sales - Personal Assistant to the Owner Atlanta, GA

07/2023 - Current

F&L Consolidated Waste - Dispatcher

Waldorf, MD

01/2018 - 06/2023

● Responded to emails to and customers calls and concerns Maintained appropriate filing of personal and professional documentation.

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Completed routine store inventories and kept detailed track of two store locations.

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● Packed items to meet shipping requirements.

● Created and maintained data entry logs to track data entry activities. Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

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Supported year-end closing procedures by preparing adjusting journal entries as needed

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Implemented a more efficient filing system for financial documents, improving accessibility and organization.

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● Directed dispatching, routing and tracking of 10-15 fleet vehicles. Improved response times by efficiently prioritizing and dispatching emergency calls.

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Maintained updated and detailed records of calls in physical and electronically

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ad4nk8@r.postjobfree.com

240-***-**** / 240-***-****

Douglasville, GA 30134

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Skills

● Basic Bookkeeping

Clerical Support ( Filing, emailing and

phone calls)

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Microsoft Office, Microsoft excel,

Google Doc, etc

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Organizing and Categorizing/

Attention to detail

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Customer Service (follow-up phone

calls, emails, problem solving)

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● QuickBooks Expertise

● Payroll Administration

● Invoice Processing

● Data Entry/ Data inputting

● Month-end reports

● Cash Flow Management

Education

Expected in 04/2024

IPA Career College

Douglasville, GA

Certificate : Accounting Technology And

Bookkeeping

06/2006

Frederick Douglass High School

Upper Marlboro, MD

High School Diploma

Trucker In Heels - Logistics Manager

Alexandria, VA

06/2013 - 10/2017

Mv Transporation - Driver/Dispatcher

Beltsville, MD

12/2009 - 04/2013

Diamond (Comcast Contractor ) - Dispatcher

● Improved operations and provided exceptional service. Maintained professional relationship with drivers and customers to increase trust, reliability.

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● Tracked delivery progress

Oversaw route and condition to manage daily schedule and maintain organized shifts.

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● Monitored vehicle locations to coordinate timely arrivals.

● Assisted in resolving customer complaints and grievances.

● Answered phone calls and responded to customer/brokers emails.

● Scheduled deliveries and pickups according to customer needs.

● Maintained digital and physical filing systems.

Implemented a more efficient filing system for financial documents, improving accessibility and organization.

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Kept corporate departments and customers updated on critical shipments.

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Worked with brokers to schedule more than 3-4 daily pickups and 10- 15 weekly deliveries.

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● Directed dispatching, routing and tracking of 4-5 fleet vehicles.

● Communicated over 25-30 quotes daily.

● Coordinated driver dispatch to accomplish daily delivery requirements.

● Executed billing tasks and recorded information in company databases. Maintained filing system and organized customer documents for easy retrieval of information.

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Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.

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Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

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Implemented a more efficient filing system for financial documents, improving accessibility and organization.

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Used GPS, maps, and traffic conditions to navigate to and from destinations efficiently.

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● Maintain comfort of clients suffering from disability or injury. Transported elderly and disabled people to and from hospitals and long-term treatment facilities.

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● Conducted inspections on vehicles prior to use and end of use each day.

● Directed dispatching, routing and tracking of 35-40 fleet vehicles. Checked in with drivers daily to insure safety habits and materials list was complete before distributing routes.

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District Heights, MD

12/2007 - 11/2009

● Directed dispatching, routing and tracking of 10-15 fleet vehicles. Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

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Processed debtor payments and updated accounts to reflect new balance.

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Worked with customer to create debt repayment plan based on current financial condition.

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