Jessica Connelly

*** ****** ***

Neptune, NJ ****3

Phone:848-***-****

Email: ad4nav@r.postjobfree.com

Objective: A dedicated confident charismatic professional who is a hard working extremely motivated team leader. Enthusiastic, and a sharp learner devoted to the job. Wanting to join a fantastic team where I can grow to endless possibilities. Pursuing a management position, and or a leadership position would be excellent for me due to my ability to congregate large groups.

Objective Descriptions:

Office Management/Medical Office Management/Surgical Technician/Optometry-Ophthalmology Technician/Patient Coordinator/Consultant/Insurance Agent Assistant/Insurance Advisor/Customer Service Rep/Marketing Rep/Sales Rep/Accountant/Legal Secretary assistant/Medical Coding & Billing/Computer Technician/Computer Technical Support/Rep Recruiter

Experience: Adler's Pharmacy

•Pharmacy Technician:

Filling Scripts for patients/Filling Scripts for Doctors/Electronically Filling Scripts called E-Script/Verifying medications/All known Allergies/Verifying Insurances/Ordering medications online, or by phone/Signing off deliveries of Medications, and over the counter items brought by companies such as McKesson ECT./Confirming with every Practitioners office correct staff member for verification on each prescription, description, and instruction/medication count/secure bottle filling of the medication/processing/sales/cashier/restocking, pricing, product logging, and labelling the entire pharmacy front, and back daily/logged, and received daily news paper/scanned every product with handheld scanner/handmade re-tagging labels with serial numbers of product, and pricing/all products new, and existing that came in with the new shipment orders were stocked as well/product serial numbers when scanned were then stored in a computer system/insurance, and address information was also submitted into the system/credit card machine was applied in daily transactions/for monthly paying patients I had a scheduling book I kept track of on any patient who paid monthly/handling money as in making deposits of five thousand dollars or more every day to the bank every other day/made sure cash drawer always had correct amount/ made deliveries if needed for special patient cases/answered phones/checked office messages/took care of every patient, and customer that needed help in any way I can provide.

Experience: Optometric Eye Care

•Ophthalmic Technician:

Management/Medical Coding & Billing/Patient Coordinator/Optical/Sales

•As a technician I would work up the patients in the exam rooms: Checking visual fields, EOM's, confrontational fields, cover test, Ishihara test(the fly

test),autorefractor, slit lamp, refracting, Retinoscopy testing, pupil testing, and much more to prepare the doctor for the remaining portions of

the patient's exam.

•In front office Management: My additional responsibilities were to input the proper medical Coding and Billing codes: CPT and IDC9 codes into our Billing software. I verified all the insurances, and we billed in the office . I have full training with use of much of the software’s for example: Care Credit, Medinformatix, Medflow, Opto, and many others over the years of working in the medical field. I contacted other doctor offices, and hospitals

regarding referred appointments, and surgeries at the request of the doctor. Preparing prescriptions, and scheduling.

•I am also experienced in adjusting, and cleaning frames for the patient’s glasses. I ordered through labs for office stock, and for patients with

frames, lenses, and contacts.

Experience: Lasik Vision Institute

•Ophthalmology Technician

Surgical Technician/Surgical Equipment Certified/Patient and Office Coordinator/Trainer

Lead/Accounting/Billing/Marketing/Sales

•As a technician: I performed general eye exams to prepare patients for the surgery, and extensive Lasik/PRK eye exams that contributed to the Lasik or PRK surgeries. I am

trained, and certified on specific surgical equipment such as what is called a Custom Vue Wave Scan, and Orb scan.

•I am certified on: Custom Vue Laser which is used to perform the Lasik, and PRK surgeries. Calculating the patient's eye prescriptions, and

inputting the surgeon’s final prescription into the laser to construct the patients’ new prescription. I was assigned to assist the Surgeon

throughout each surgery in assisting the Doctor. Examining each patient during pre-op appointments, and post-op appointments, and their future appointments with the

proper instructions to ensure each patient an outstanding beneficial result. I explained the post-op instructions to each patient as well.

•I also handled front office scheduling, billing, accounting, and in some cases training for new or existing colleagues. Scheduling for surgeries, or scheduling for follow up appointments are pre-

op, and post-op visits. Maintaining staff flow, and patient flow. Consulting patients with each purchase packet making sure the patient is ultimately satisfied, and ready to move forward. Explaining how to utilized Care Credit as an option, while building a professional, but still compassionate relationship towards each patient to ensure satisfaction, and trust.

Experience: JFK Hospital

Registrar/Insurance Verification/Account & Collections/ER Environment & Experience

•Registering: ER patients into multiple systems that I received complex training on. These are some of the softwares I utilized: Meditech, SSI E-verify, Availity, MEvsnet, Ibip, Host, and several other softwares. I was trained substantially throughout a prolonged course on Medicare, and all its parts. Medicaid, and Medicare being the main insurances used. My completion

for this concluded with certifications given through the HCA/JFK Medical Center Hospital. In result of this training I was in full control in the coding and billing process used to bill through the hospital to the insurance companies properly.

•Using proper Legal requirements, and all the proper, and legal forms for collecting any monies such as ER Co-pays, In-Patient Co-pays, balances in collection, and to be able to obtain patient information.

•Working in the ER Environment I gained great experience such as being able to understand the different types of emergencies, how each RN, or ER Doctor handled each specific emergency. I was also able to assist during an Emergency situation, and that to me was an experience I will never forget.

Experience: H G Holdem Insurance Company

Office Manager/Insurance Agent/Accounting/Marketing/Sales

•Quoted and Sold Auto, Property, and Business Insurance. Working with a wide range of individual insurance companies at all times to ensure client satisfaction. This in turn allowed our business to prosper with our high client satisfaction.

•Binding insurance policies for each client using all the state required documents.

•Managing the entire office, clients, and staff daily with weekly schedules, arranging the schedules, payroll, accounting, and deposits. Organization, and being able to multitask was a big factor, due to making sure you have each client identified. This helps me greatly so when I am working on multiple clients I am able to jump back, and forth while being able to answer any questions my clients have without having to stumble, and make a client wait while trying to find them the answer they need. All in all treating my clients like they are number one, but also being truthful to them which gives me a reasonable amount of time to work on their file without lowering their expectations on time, and progress.

Education: High School/ Southern New Hampshire University(still continuing my education)

Child Care Development(some courses)

Completed Courses in: Psychology

Certification: VISX Laser for LASIK Vision surgery

Skills: 60 WPM, MS word, Access/Excel, PowerPoint, WordPerfect, Outlook, QuickBooks, many other medical, and general office softwares. Tech support assistance trained.

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