Donna L. Warren (***) ***-****c ad4na5@r.postjobfree.com

OBJECTIVE: Career Opportunity in Counseling/Public Service

SUMMARY OF QUALIFICATIONS

Top-notch administrator with more than 20 years’ experience in human services, outstanding relations in therapy, case management and mentoring

Unique combination of expertise in youth and family counseling, youth training and job placement Dynamic leader and team builder, consistently motivating others toward success

EDUCATION

Grand Rapids Theological Seminary. Grand Rapids, Michigan. Master of Arts in Counseling, 2012 Cornerstone University. Grand Rapids, Michigan. Bachelor of Science in Human Services and Business Administration, 2008

RELEVANT ACCOMPLISHMENTS

07/2019-currently Oasis Ministries, Lilburn, GA- Behavioral Health IFI and Outpatient Therapist.

Provide individuals, families, and groups with the support needed to cope with chronic, acute, emotional disturbances that may be impairing the youth functioning in multiple domains. The Provider utilized Telehealth, School-Based as well as In-Home Therapy Services, to support the youths and their families through audio and video technology, real-time communication. The Provider is assigned a caseload of (IFI) Intensive Family Intervention individuals for In-Home Therapy Services: One or more (IFI), Intensive Family Intervention members deliver this service as a team consisting of professional and paraprofessional staff, offering a combination of medically necessary In-Home Therapy, Therapeutic Training and Support, and Therapeutic Mentoring. In-Home Therapy is a structured, consistent, strength-based therapeutic relationship between a clinician and the youth and family for the purpose of treating the youth's behavioral health needs, including improving the family ability to provide adequate support for the youth to promote his/her healthy functioning within the family.

3/2018-3/2019 Catholic Charites Michigan Department of Corrections, Grand Rapids, MI. Substance Abuse Therapist. Complete Substance Abuse Group meetings, clinical assessments/Treatment plans/discharge summaries. Attend monthly staff meeting. Develop and implement individual treatment plans/goals. Facilitate referrals to other healthcare or counseling professionals as needed.

8/2017- 3/2018 Gerald R. Ford Job Corps, Substance Abuse Counselor Grand Rapids, MI (T.E.A.P. Specialist/T.U.P.P. Director). Conducts Substance Abuse assessments, develops intervention plans, and makes referrals for identified students. Develops, implements, and facilitates Substance Abuse prevention groups and programs. Provides counseling, relapse prevention, and prevention education. Networks with center staff and community agencies to provide support services to students. Assists in developing center operating procedures for program components. Works with the CMHC, Center Physician, Health Services staff and other designated staff to ensure intervention components are fully understood and integrated in the center. Works in conjunction with the Recreation Department to assist in developing leisure activities and incentives to reinforce healthy lifestyle. Acts as liaison to CMHC and Center Standards Officer for TEAP issues. Participates in department system for student feedback and concerns. Maintains TEAP statistics for quarterly reporting to DOL. Assures collection and handling comply with chain of custody procedures. Supports Center Tobacco Use Prevention Program through education and training.

5/2017-3/2019 Centria Health Care Services, Novi MI (ABA) Applied Behavioral Analysis Therapist. Work in home or clinic center with children on the Autism Spectrum to provide ABA therapy. Responsible for charting and collecting data on the progress (or lack thereof) and abilities of the individual. Must also keep records of preferred positive reinforcements for the individual. Data is collected and implemented to ensure collective information for the weekly Board-Certified Behavior Analyst (BCBA). ABA Therapist must be ready to provide feedback on current progress and implemented programs and recommendations given by the BCBA. ABA Therapist will incorporate feedback as instructed by the BCB.

3/2014-2/2017 Cherry Health Services, Community Mental Health of West MI, Grand Rapids, MI Behavioral Therapist/Case Manager. Develop treatment plan using person centered processes and client input to determine goals, objectives and best practice treatment modalities, including frequency and duration of treatment. Completion of position-related documentation in accordance with applicable Medicaid, licensure and Community Mental Health/ Network 180 regulations. This includes initial evaluations (intake assessments, psycho-social history, crisis plan, pre-planning, and initial plan of service.) Active listening, speaking, social perception, service orientation, complex problem solving, writing, monitoring, judgment and decision-making skills to assist with client treat process. On-call hospital liaison.

12/2012-3/2014 Consumer Services Incorporated/Community Mental Health of West MI, Grand Rapids, MI Behavioral Therapist/Case Manager Contractual. Diagnoses clients by using DSM V and other standardized diagnostic tools. Client focus treatment on symptom resolution, crisis planning, and improvement Case management clients, to facilitate, advocate, coordinate, monitor and link them to individual services within the agency and with other human service agencies in the community, public and private hospitals, and with other interested persons as well as family members. Develop treatment plan using person centered processes and client input to determine goals, objectives and best practice treatment modalities, including frequency and duration of treatment. Maintain patient records by following protocols; adhering to timelines, entering and updating data; maintaining case history and progress notes. Case management clients, to facilitate, advocate, coordinate, monitor and link them to individual services within the agency and with other human service agencies in the community, public and private hospitals, and with other interested persons as well as family members. Completion of position-related documentation in accordance with applicable Medicaid, licensure and Community Mental Health/ Network 180 regulations. This includes initial evaluations (intake assessments, psycho-social history, crisis plan, pre-planning, and initial plan of service.) Provide outreach services to consumers who are at risk of or experiencing mental health/substance abuse diagnosis. Coordinate with appropriate staff, human service agencies, clinics, courts, probation officers, and all other community resources in order to provide case management services for the chronically mentally disabled/at-risk consumers. Including assisting consumers and/or their family members to apply for benefits which they are eligible to receive. Emergency Hospital Liaison On-Call.

3/10- 3/13 Professional Education Services LLC, Caledonia, MI Substitute Teacher/K-12. Teaches at Choice Academy and National Heritage Academy. Teaches reading, language arts, social studies, mathematics, science, art, health, and music to students in a classroom, utilizing course of study adopted by the Board of Education, and other appropriate learning activities. Instructs students in citizenship and basic subject matter. Identifies student needs and cooperates with other professional staff members in assessing and helping students solve health, attitude, and learning problems.

8/11-11/11 D.A. Blodgett - Big Brothers Big Sisters Program, Grand Rapids, MI Home based Therapy. Provided children with a positive role model. Encouraged social and emotional growth in a child. Addressed the needs of a child with an incarcerated parent.

5/10-1/11 Bethany Christian Service, Grand Rapids, MI Community Living Support Provider. Case management youth. Job placement. Facilitated leisure activities. Interacted with foster parent goals for youth. Life skills coaching. Counseled and instructed youth on choice making. Nurtured self-determination and personal growth.

5/10-5/11 Bethany Christian Service, Grand Rapids, MI Intern/Mentor/Case management Refugee Foster Care Casa Agape Program. Provided constant and needed support for youth to heal from past trauma. Support person for a specialized program which help youths who require more intensive services. Empowered youths to accept challenges. Assist in providing safe, temporary homes for refugee youth.

5/10-5/11 Home Health Care Provider, Grand Rapids, MI Mentor Health Assistance. Provided quality care to the elderly. Prepared meals and help with personal needs. Provided social services. Dispensed medication.

1/09-3/11 Project Impact, Grand Rapids, MI Mentor Teacher Assistance. Provided career guidance and work experience to assist with barriers to employment. Helped with pre-employment skills training. Key Training classes.

12/06-11/08 Burlingame Company, Grand Rapids, MI Sales, Commission, Retention Specialist. Customer Service. Answered incoming and outbound calls. Data Entry into Econometry System.

5/01-8/06 Salvation Army, Grand Rapids, MI Receptionist/Dispatch for Substance Abuse Unit/Intake Counselor Homeless Assistant. Answered multi-line phone system. Dispatched calls throughout the agency. Central Purchasing for all locations. Monitored Clients and prepared intake information for shelter residents. Assisted with treatment plan. Complied with HIPPA. Facilitated customer access to supportive services, social services, training, education, and employment services, as well as job search techniques. Had a strong understanding of labor market, vocational systems, internet, One-Stop services and One-Stop referral system. Possess strong customer/goal orientation, and excellent Interpersonal, communication and PC skills. Ensures that customer file documentation meets regulatory guidelines and are completed in a timely manner. Generated monthly reports and written communication.

CERTIFICATE AND LICENSE

Received from the Board of Counseling Professional Counselor Education Limited License, May 2012