Medical Assistant Customer Service
Resume:
Adriana Lewis
Temple City, CA ***** *************@*****.*** 626-***-****
Receptionist
Highly dedicated and reliable receptionist with great customer service skills. Friendly and compassionate with excellent interpersonal communication skills. Able to work well independently and as a team member. Willing to learn. Flexible: available days, evenings, weekends, and holidays
SKILLS
• Scheduling appointments
• Positive attitude
• Professional bedside manner
• Multitasking and prioritizing
• Comfortable taking vital signs
• Clear communication
• Checking patients in and out of appointments
• Social perceptiveness
• Comfortable organizing, cleaning, and sterilizing
• Multi-line Telephone System Operation
• Critical Thinking
• Patient relations
• Welcoming personality
• Examination and treatment room preparations
• Time management
• Great patient care skills
• Clerical support
• Patient relations
• Willing to learn
CERTIFICATIONS
CERTIFIED MEDICAL ASSISTANT (CCMA) Certified clinical medical assistant In the USA
CPR certified BSL/ BILINGUAL
EXPERIENCE
OFFICE ADMINISTRATOR ASSISTANT 12/2016-08/2020
Olive Crest, Bellflower, CA
Coordinated administrative duties to include clerical and supportive services to 100+ employees
Answered phones to direct callers, scheduled appointments, and provided general office information
Oversaw office inventory to the company’s budget by restocking supplies and submitting purchase orders
Faxed and scanned physical documents and uploaded them to encrypted databases for records
Directed clients and guests to the correct departments, rooms, and staff members
Distributed meeting minutes to support the executive’s needs
Managed incoming and upcoming donations of money and gifts
Held monitored visits between parents and children for the social workers
IN-HOME SUPPORT SERVICES
Los Angeles county, El Monte, Ca. 91780 05/2018-Present
Take vital signs.
Communicate effectively with Dr and family
Transport patients to and from Dr. appointments.
Have patient medical records organized
Follow HIPPA compliance
Show respect for clients' dignity and independence
Support in medication management
Check insulin levels as specified by Dr.
Cook and support with everyday living activities
Monitor health conditions
EDUCATION
EKG Technician Certification
10/12/2023
El Monte-Rosemead Adult School, El Monte, CA
Medical Assistant (CCMA) 12/05/2023
El Monte - Rosemead Adult School, El Monte, CA
Administrative Assistant
05/2022
El Monte - Rosemead Adult School, El Monte, CA
05/25/2022
High School Diploma
Rosemead High School, Rosemead CA
06/89
ADDITIONAL SKILLS
Computer: MS Word, Excel, PowerPoint, QSI System, Type 35-40WPM, Data Entry
ACHIEVMENTS While employed at Olive Crest I Received the Quarterly Emerald Award for providing great support to clients and staff.
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