SARAH KELLEY

TTT

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Professional Summary

Talented §

‘nted Sales Associate effect ‘ :

ssociate effective at multi-tasking and maintaining a friendly attitude under pressure.

Efficientl i

tently build: . :

. ds loyalty and long-term relationships with customers while consistently achieving

individual sales goals.

Skills

* Superior organization ability * Cash register familiarity

* Customer-oriented * Inventory management

e Accurate money handling e People-oriented

* Opening and closing procedures * Sales experience

* Merchandising e Detail-oriented

* Goal-oriented * Customer service-oriented

* Stocking e POS software expert

® Personable

Work History

Head Cashier, 07/2018 to Current

Dollar General Corp — Greenwell Springs, LA

¢ Performed store opening, closing and shift change actions.

e Put out new stock and rotated existing products.

¢ Received and processed customer payments.

e Cleaned and organized the store, including the checkout desk and displays.

Customer Service Specialist, 11/2007 to 04/2014

Greco's Pet and Veterinary Supply — Baton Rouge, LA

e Tracked materials sent to customers.

e Answered phone calls from customers and

Resolved customer issues in a timely manner while complying with company standards.

e Coordinated with the shipping department to get materials sent back to the vendor.

e Tracked orders and shipments while assisting with other customer service needs.

e Received and processed various documents for accuracy while demonstrating operational

knowledge of customers, carriers and procedures.

ensure accuracy while working with customers to answer

assisted with resolving their issues.

* Created and reviewed invoices to

questions and address payment issues.

Followed up with vendors to get materials returned to them.

Education

High School Diploma: 2002

Wheaton Warrenville South High - Wheaton, IL

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