Billing Clerk Marketing Management

CURRICULUM VITAE FOR LONJEZO CHITANDA

PERSONAL INFORMATION

Date of Birth : 01st October, 1988

Sex : Female

Nationality : Malawian

Marital Status : Single

Language : English and Chichewa

Contact Address : C/o Ms. A. Matemba, Malawi Union, P/Bag 327, Lilongwe

Malawi

Contact Number : Cell: +265 (0-882******/ 991933002

Email: ***************@*****.***

SUMMARY OF WORK EXPERIENCE AND QUALIFICATIONS

Lonjezo Chitanda is an experienced receptionist and billing clerk practitioner with 11 years working experience in receptionist and billing work, responding to client’s complaints, capturing data, printing and photocopying office documents, cleaning the reception room which obtained from my current post as Billing Clerk/Receptionist at MASM Medi Clinics Limited. Lonjezo Chitanda holds Diploma in Sales and Marketing Management from Malawi University of Business and Applied Science – Continuing Education Centre.

PROFILE

Lonjezo Chitanda is results-oriented and motivated person accustomed to working in fast-paced operational environments, great communicator, hardworking, courteous and friendly. Strong attention to detail and accuracy and significant with ability to work and perform well under pressure. I am presently looking forward to be part of the winning team for this project in a modern organization. Furthermore, I am a team player, logic thinker, able to learn, adapt and promote an ethical standard while maintain high levels of integrity and professionalism.

PERSONAL ATTRIBUTES AND KEY STRENGTHS

Ability to work in multi-cultural teams and develop good working relationships.

Good communication, presentation, analytical, written and interpersonal skills.

Ability to handle confidential information.

Proactive and motivated with strong commitment to employers’ vision, mission and values.

Good integrity, diligence, collaborative and attractive.

Competent in the use of computer operations; Microsoft Excel, Spreadsheets, Databases, Word processing, PowerPoint and Publisher and also internet/email.

Able to consistently follow procedures and systems put in place.

Ability to work and live in any places in Malawi.

Ability to work in odd hours.

WORK EXPERIENCE

MASM Medi Clinics Limited

Billing Clerk April, 2021 to date

Duties,

·Gathering patients billing information by reviewing patient’s hospital records.

·Checking for completeness and producing bills immediately before patient’s leaves the clinic.

·Preparing patients invoices/billing on daily basis and ensuring that no patient leaves the clinic without a bill or payment for services.

·Ensuring billing/invoicing of the month is complete in time.

·Preparing monthly reports of invoices by summarizing billings, adjustments and revenue received.

·Assist the accounting department with the preparing of financial reports.

·Resolving disputed claims by gathering, verifying and providing additional information.

·Receiving goods from suppliers in accordance with standard operating procedure

·Preparing a summary of goods received notes and forwards it to creditors clerk for capturing and payment

·Issuing goods received note (GRN) to record goods received.

·Any other duties as assigned from time to time by management.

MASM Medi Clinics Limited

Receptionist/Cashier 2012 – April, 2021

Duties,

·Welcoming patients/clients and visitors.

·Checking validity of membership of patients on any other medical schemes.

·Giving file number to new clients.

·Assisting clients with filing in claim forms and other relevant clinics forms.

·Directing clients to relevant offices within the clinics.

·Arranging and filling patient’s documents and files.

·Reporting to telephone calls.

·Issuing receipts for cash patients.

·Preparation cash summaries on daily basis.

·Any other duties as assigned from time to time by management.

Peoples Trading Centre

Till Operator 2009 - 2012

Duties,

·Receiving cash and issuing receipts to customers.

·Attending to customers on the sales floor.

·Displaying commodities in their respective shelves.

·Taking part in stock taking activities quarterly.

ON DUTY TRAININGS

Attended a week-long training in customer care (June 2013).

Attended a computer training course on computer basic, Microsoft word and Microsoft office packages (February, 2016).

Attended a day Training in customer care (March, 2020).

EDUCATION

Diploma in Sales and Marketing Management 2009

Malawi University of Business and Applied Sciences – Continuing Education Centre

Malawi School Certificate of Education

New Vision Private School 2007

TRACEABLE REFEREES

1.Mrs. Beatrice Mphundukwa, Human Resources and Administration Manager, MASM Medi Clinics Limited, Post Office Box 31659, Lilongwe. Cell: +265 (0-999-***-***

2.Antony Chiyabwa, Chief Accountant, MMCL. Cell: +265 (0-993-***-***.

3.Ellen Kandula, Accounts Supervisor, MMCL. Cell: +265 (0-994-***-***.

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