Customer Service Sales Associate
Resume:
PROFILE
OVER ** YEARS OF HARD CORE
EXPERIENCE IN THE ABOVE AREAS OF
HOSPITALITY, ADMINISTRATION &
CUSTOMER SERVICE WITH A PROVEN TRACK
RECORD OF CREDIBLE
ACHIEVEMENTS IN A COMPETITIVE
ENVIRONMENT. ALWAYS HAD THE
APTITUDE TO GROW TO A NEWER HEIGHT IN
MY JOB ROLE. WANT TO CONTRIBUTE TO
A DYNAMIC WORK ENVIRONMENT OFFERING
ADEQUATE
OPPORTUNITIES FOR CAREER GROWTH
BASED ON MY SKILLS & EXPERIENCE.
MERIT WHERE
STRENGTHS CAN BE THOROUGHLY
EXPLOITED TO PROFESSIONAL USE FOR
DEVELOPMENT & GROWTH OF ANY GIVEN
ORGANIZATION.
CONTACT
PHONE:
EMAIL:
***************@*****.***
Nationality – Sri Lankan
Gender – Female
Languages Spoken – English / Hindi
Basic Speaking – Arabic
EDUCATION QUALIFICATIONS
B GRADE ART.
IMESHA RASHANI BANDARA
QUALIFICATION
Knowledge of principles and processes for providing customer & personal services.
Positive attitude towards work.
Upbeat personality, smart and presentable.
Open minded with excellent interpersonal skills.
Honest and trustworthy.
WORK EXPERIENCE
Blue Diamond Auto Repair Center as Accounting
Responsibilities ( 08-Nov-2020 to Present)
Responsible for receiving payments (cash, cheque, and credit card payments) from customers and document the amount received on the repair order and/or counter ticket.
Update invoice using Sage 50 accounting.
Prepare asset, liability and capital account entries by compiling and analyzing account information.
Support month-end and year-end close processes.
Document financial transactions by entering account information.
Maintain all insurance documents in a confidential way.
Open insurance claim for insurance accident repair
Knowledge about vehicle parts and replacement.
ALSHAYA COMPANY, Abu Dhabi, UAE FOR ADMIN ASSISTANT / SALES ASSISTANT
Responsibilities (2018 – 2020)
Oversaw organization, filing and retrieval of sale records.
Strengthened traceability and developed
organization system records, reports and agendas.
Drafted meetings agendas, supplied advance
materials and executed follow up for meeting and
team conferences.
Providing an excellent customer service to fulfill our customer needs.
Maintaining the brand standards.
Daily stock requisition, collection and account
reconciliation
KUWAIT FOOD COMPANY FOR CASHIER / TEAM LEADER
UNITED ARABI EMIRATES
Responsibilities (2016 – 2018)
Processed all transactions efficiently and timely.
Provided a high level of service by helping
customers and finding specific products.
AL BHAIYYA COMPANY FOR HOSPITAL ASSISTANT UNITED ARAB EMIRATES Responsibilities (2013 – 2015)
Analyzed department document for appropriate
distribution and filling.
Support nurse in improving operations and resolving issues to deliver top-notch customer service.
Monitored multiple databases to keep track of all company inventory.
SKILLS
● Advance MS office suite knowledge
● Inventory control
● Staff motivation
● Invoice and billing
● Protecting information
● Scheduling
● Data organization
● Oversaw office activities
● Strong problem solver
● Time management
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