Precious Nachell Williams

**** *. ********** ***. #***

El Cajon, Ca 92019

Phone: 619-***-**** Email: ad4n2e@r.postjobfree.com

Objective: To secure a position in the Medical Field utilizing my skills with opportunity for advancement. Detail-oriented healthcare professional with strong interpersonal skills and over ten years of clinical experience. Versatile skillset with experience in written and oral communication, research, training and mentoring, quality improvement, and customer service.

PROFESSIONAL EXPERIENCES:

Naval Medical Center San Diego, Ca

April 2003 – Present: Outpatient Pharmacy

Provide services in accordance with Department of Defense, Navy, Naval Hospital, Clinic, and Joint Commission guidelines and reporting requirements.

Scope of care includes emphasis on drug dispensing, patient education, and assessing patient compliance. Conducts duties in accordance with NMCSD policies, procedures and safety practices.

Recognize, interprets and dispense prescriptions for oral and topical medications. Input, process, and dispense completed prescriptions.

Prepares concentrated medications with correct unit dose to meet patient’s needs. Edited prescriptions if necessary.

Made MD calls which addressed questionable prescriptions with ordering physician, which might include calling physician about illegible prescriptions, unclear directions, or unknown medication.

Answered questions relating to proper use, dosage, and side effects of medications. Respond to inquiries on availability of medication and compatibilities.

Answered incoming calls from Emergency Room, Medical Doctors, and patients concerning prescriptions.

Worked as Narcotic Technician which duties included but not limited to dispensing various narcotics and controlled medications, managed inventory, responsible for placing orders for narcotics and controlled medications when supply became reduced, documented the names of the patient, doctor, manufacture, and lot number in the OPD-6710/Sm sheet book.

Closed out log pages and open new log pages when various narcotics were depleted. Dispensed narcotics and DAP’d (Discontinued) all narcotics in CHCS system.

2010 – 2011: Coumadin Clinic

Managed and ran Coumadin clinic by answering and returning calls from patients dealing with interactions with Coumadin or medication changes.

Entered referrals from Physician on behalf of new Coumadin patients.

Input lab orders, made new and or follow-up appointments for Coumadin patients.

Made appointment templates for the Coumadin clinic every month.

Filed and managed charts of active and disengage patients.

Ordered supplies and medication for the Coumadin clinic.

Made daily schedule for Coumadin clinic staff and patient flow.

2011 – 2012: CMOP Mail-order Pharmacy

Began preparing refill packages for mail order shipment with Optifill Robot.

Worked with PARATA P2000 systems to access patient data flow for refills.

Batched patient information from AudioCare over to Optifill Robot.

Report corrections with CHCS patient data daily for CMOP interface.

Daily edits and corrective action on patient Rx’s for mail-order Rx’s that did not go through the transmission.

Communication directly with Active duty patients and dependents, regarding their mail-order Rx’s.

2012 – 2016: Non-Formulary Department Specialist

Experienced Professional Pharmacy Technician in the field of customer relations for patients, providers and staff members.

Problem solve issues related to patients pharmaceutical needs which is not limited to working outbound calls, updating patient information in CHCS as well as instructing patients on how to utilize TriCare mail-order system.

Work directly with Providers about patient profiles to review their diagnosis and go over what DOD has available on Formulary if Non-Formulary not available.

Responsible for supporting the Prior Authorization program, successfully, verify or re-verify insurance eligibility.

Research, investigate and identify medications taken by military beneficiaries’ using multiple sources of information and determine health plan formulary coverage, and beneficiaries’ copayment.

Review requests from Providers to determine whether medication coverage prior authorization can be given by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria.

Notifies Providers if patient does not meet PA criteria or medical necessity.

Committed to the company by ways of increased productivity, time management, sense of responsibility, high degree of independence, well-organized self-starter, fast learner, always on time, hardworking with results, and a team player.

EDUCATION:

Mark Twain Junior/High School, Linda Vista, Ca; 1990 High School Diploma

Valley Career College, El Cajon, Ca; 2001

PROFESSIONAL TRAINED:

Pharmacy Operations/Fundamentals

Pharmacy Insurance

Pharmacy and Medical Terminology

Pharmacology/ Dosage Calculations

Computer-Microsoft excel, word, office

PPC Computer System

Customer Service Skills

Keyboarding

Telephone Techniques

Charting and Filing

Rx Safe

Innovations systems

Prior Authorization Technician

PROFESSIONAL LICENSES/CERTIFICATES:

Pharmacy Technician Certificate, California State Board of Pharmacy

Certified Pharmacy Technician, PTCB National Certification

References Available Upon Request

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