Carlos Saer

Phone: 786-***-**** Email: ad4n0c@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

A resourceful, highly enthusiastic professional and a proven leader valued by supervisors and partners to develop relationships with vendors, referral sources and clients. Highly effective in analyzing workflow and communication patterns with a strong business sense and personal commitment to achieving the goals and objectives of an organization and participating in the success and growth. Bilingual speaker: Spanish and English. First language Spanish and 2nd language English. Effective team member comfortable with leading, good customer service, collaborating and negotiating. Outstanding ability in personnel and client interviewing and skill assessment. Skill in handling sensitive issues with diplomacy and objectivity. Successful in establishing productive work relationships. SELECTED ACCOMPLISHMENTS

Handling the ECS from State Farm, payments, status of the claim, task with the customer, and posting file notes according of the damages.

Taking photos for elevations of the house, roof and sketching the rooms to be able to measure the space in the house. Uploaded photos to cloud and labeled.

Working with Eagle view to be able to describe the shape of the roof and Xactimate under the effect of domino, to calculate the damages in the interior of the house from of the roof, attic until the ceiling, wall and floor.

I build my report to insurance company or the attorney office involved and always, according with State Farm's experience, to be able to adjust it, with policy of the homeowner or renter.

I Work with large loss, partial damage by fire in CA (dwelling extension), wind and water.

I Work with PA, doing reconciliation, submitting the payment for supplements and reimbursing invoices.

I can handle claim for commercial properties following the rules of the insurance and their process, to be able to take photos, sketching in the Xactimate 28, doing the report of the damages in the file note, to be able to make the payment, and then if is necessary, the reconciliation with owner of the policy, to be able to make a supplement.

Coordination of international events, travel, hotel, and work plan with customers and suppliers.

Overseeing facilities operations, managing facilities budgets, directing routine maintenance, responding to emergencies, managing risk, managing contractors, overseeing security, and conducting site inspections.

Teamwork with the sales manager following instructions, to achieve medium- and long-term goals.

Port logistics of the cargo to the destination, complemented with cargo inspection, load quality tests, photographic report and certification of engine operation by certification companies. PROFESSIONAL EXPERIENCE

HEICO Comp – HRG Aerostructure - Aircraft Mechanic 2023 – present Crawford - IA WCCA Home (Property) w/ STATE FARM 2023 – 2023 Crawford - IA HCCA Home (Property) w/ STATE FARM 2022 - 2023 Alacrity Solution – IA Field (Property) w/ STATE FARM 2022 - 2022 Alacrity Solution – IA Field (Property) w/ STATE FARM 2021 - 2022 Specialty Group Inc and Transcynd CP 2021 - 2022

Alacrity Solution – IA Field (Property) w/ STATE FARM 2020 – 2021 WORLEY SPECIAL CLAIM and ROTO ROOTER (Water Restoration Technician) 2019 – 2020 WORLEY SPECIAL CLAIM – Claim Adjuster (Property) w/ STATE FARM 2018 – 2019 ARTMARK(Electrical Supply)- Commercial 2018 - 2018 WORLEY SPECIAL CLAIM - Claim Adjuster (Property) w/ STATE FARM 2017 – 2018 Comprehensive Health Services, Inc. (CHSi) 2017 – 2017 A.E. RENFROE – Claim Adjuster (AUTO) (Property) w/ STATE FARM 2016 – 2017 EDUCATION

University Externado de Colombia – BACHELOR OF ARTS AND SCIENCES OF ECONOMY 2000 University Externado de Colombia – Post Grade at International Maritime Law 2000 COMMUNITY

Involved in different church ministries and community activities:

Emmaus (Our Lady of Lourdes church) (2007-2011)

Boy Scouts of America troop #816 of Our Lady of Lourdes (2008 - 2009)

Prayer and life workshops of Fr Ignacio Larranaga (2011)

Catechism class at the school of Our Lady of Lourdes (2008)

Minister of the Eucharist (2015 - present)

Festival Community Event (2009 – present)

Ministry Detention Centers at Krome (2011-2019)

Ministry of Escoge (2015-2020)

Corpus Spiritum (2015 – present)

Catholic Prison Ministry - Rescate (2022 - present)

Fully Engaged (2023 – present)

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