Kimberly Posanski

Merchandiser/customer Service/sales

Albuquerque, NM 87120

505-***-****

ad4mzs@r.postjobfree.com

WWW: https://bold.pro/my/kimberly-posanski-230*********/417

Skills

Stock rotation guidelines

Unloading procedures

Product labeling skills

Pallet jack operations

Product restocking

Stocking and replenishing

Professional Summary

Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Responsible Stocker with excellent blocking, facing and customer service skills coupled with [Number] years of experience. Fast worker with attention to detail and completeness.

Work History

January 2007 - June 2016

Walmart - Albuquerque, NM

Stolker/Grocery Stocker

Readied items for sales floor stocking by affixing tags and preparing shelf labels.

Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Completed regular cycle counts and inventory audits.

Consistently lifted materials weighing as much as [Number] pounds.

Blocked and faced products on displays and shelves in accordance with company policy.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Greeted customers and directed to requested products.

January 2001 - July 2007

Pizza Hut - Albuquerque, NM

Dough Maker

Followed instructions and processes to maintain food and beverage integrity.

Chose, inspected, weighed, and measured ingredients for each production run.

Cleaned and sterilized factory processing containers and work areas to keep foods safe.

Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.

Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.

Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.

Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.

February 2001 - May 2005

JCPenney - Albuquerque, NM

Customer Service Representative Shoe Sales

Updated account information to maintain customer records.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Provided primary customer support to internal and external customers.

Responded to customer requests for products, services, and company information.

Answered customer telephone calls promptly to avoid on-hold wait times.

Developed customer service policies and procedures to meet and exceed industry service standards.

Offered advice and assistance to customers, paying attention to special needs or wants.

February 1999 - January 2000

MCI Telecommunications - Albuquerque, NM

Telemarketer Sales Representative

Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.

Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Recorded contact information of customers and potential customers in internal database.

Answered calls, took messages, and transferred calls to correct individuals.

Completed daily cold calling and outreach to build sales pipeline.

Answered questions about company offerings with knowledgeable responses about products and services.

Completed daily and weekly sales reporting using assigned tools.

Conducted database research to identify potential leads and determine contact information.

Built relationships with customers using strong persuasion and active listening skills.

September 1995 - January 1999

Portraits By Ladonna - Albuquerque, NM

Digital Printer

Examined developed prints to determine defects such as broken lines, spots or blurs.

Assessed customer needs and examined order contents to identify processing requirements and timelines.

Utilized [Software]to perform photo editing, retouching and restoration.

Changed water and air filters on photo equipment to keep equipment in optimum condition.

Used inkjet printer, canvas and metal prints and mat boards to print and mount images.

Converted motionless photographs and motion picture film to CDs and DVDs.

Maintained chemical levels and solution integrity for automatic processors and hand development systems.

Education

April 1999 - May 1999

Manzano High School Albuquerque, NM

High School Diploma

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