Jonathan Tadle

* ** *

JONATHAN P. TADLE

***** **** ****** ***. #***

La Puente, Ca. 91744

Home #: 626-***-****

Mobile #: 626-***-****

Email address: ad4mza@r.postjobfree.com

OBJECTIVE

A management position where proven strong organizational, multi-tasking, and project management skills will be utilized to facilitate positive relationships linking people and business strategies. Interested in a people-oriented position with opportunity for growth and acquiring new skills on a regular basis. HIGHLIGHTS

Over 20 years of successful professional management experience, reliable, friendly, honest, hard-worker with the ability to get the job done and follow through effectively. Detail oriented team player with expertise in meeting demanding objectives, using time wisely, handling rapid change easily, and winning people’s trust and confidence. WORK EXPERIENCE

November 2018- Current

Sales Manager, Staples

Supervised, trained and developed associates and managers on a regular basis Effectively coordinated and managed sales activities Stayed current on new technologies and ensure associate understanding Ensured a positive customer experience

Achieved store level earnings and goals

Supervised store security and safety

Executed company policies and procedure

Performed other related duties as assigned

March 2015- October 2018

Store Manager, Cricket Wireless

Responsible for exceeding store quota on activations, accessories, protect, deezer and added services Responsible for Customer Satisfaction Surveys to ensure that customers are happy and satisfied with their shopping experience.

Coaching and holding sales representative accountable for their sales performance Conducting daily, weekly and monthly sales meetings/huddles with sales team Responsible for weekly and monthly ordering of phones and accessories Interviewed applicants/candidates for employment.

Worked with customer and sales associate to resolve customer issues and complaints. January 2011 – March 2015

Assistant Store Manager, Officemax

Responsible for assisting the Store Manager in the day-to-day operations of the store Delivered company expectations on corporate customer service, merchandising, and operational requirements Ensured that the store operates in full compliance with applicable laws Supported the Store Manager to create a sales culture that increases sales Adhered to and enforced high levels of professionalism Evaluated financial reports to develop strategies to consistently deliver results to the company's specified Lead the hiring of skilled associates proficient in executing corporate strategies, support diversity and meet EEO requirements for the store

Managed the new hire process from recruitment to on-boarding Provided coaching for associates to deliver an outstanding and consistent customer experience Provided career development for store associates

Completed all assigned tasks within specified timelines and company standards Jonathan Tadle

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April 2008 – January 2011

Sales Manager, Staples

Supervised, trained and developed associates and managers on a regular basis Effectively coordinated and managed sales activities Stayed current on new technologies and ensure associate understanding Ensured a positive customer experience

Achieved store level earnings and goals

Supervised store security and safety

Executed company policies and procedure

Performed other related duties as assigned

October 2005- February 2008

General Manager, Sprint/Nextel Wireless

Responsible for exceeding store quota on activations, accessories and data Responsible for Customer Satisfaction Surveys to ensure that customers are happy and satisfied with their shopping experience.

Coaching and holding sales representative accountable for their sales performance Conducting daily, weekly and monthly sales meetings/huddles with department managers and employees Responsible for weekly and monthly cycle count of phones and accessories Interviewed applicants/candidates for employment

Worked with customer and sales associate to resolve customer issues and complaints. July 1998- October 2005

General Manager, Good Guys (Consumer Electronics Retailer) Responsible for exceeding store quota on product sales, extended warranties and accessories Responsible for Customer Satisfaction Surveys, to make sure that customers are happy and satisfied with the shopping experience.

Attended numerous management skills training and motivational training Coached and held sales representative accountable for their sales performance Conducted daily, weekly and monthly sales meetings/huddles with department managers and employees Managed a tight inventory and perform cycle count weekly/monthly Helped improve product knowledge of sales representative by having product training after the huddles Ordered products from the vendors and generated purchase orders Interviewed applicants/candidates for employment

Maintained a clean and well organized store

Works with customer and appropriate internal staff to resolve customer issues and complaints. August 1994- July 1998

Audio/Video Department Manager, Good Guys (Consumer Electronics Retailer) Responsible for exceeding department quota on product sales, extended warranties, and accessories Coached and held sales representative accountable for their sales performance Conducted weekly and monthly meetings/huddles with sales representative Helped improve product knowledge of sales representative by having product training Prepared work schedules for the sales representative monthly March 1991- June 1994

Audio/Video Department Manager Trainee, Circuit City Electronics Store Assisted the department manager on setting goals with sales representative Helped drive product sales, extended warranties and accessories on the sales floor Helped merchandise stores that are newly opened and trained newly hired sales representative Conducted weekly and monthly sales meetings/huddles with sales representative in the absence of department manager

Helped customers in trouble shooting their product that don’t work properly Assisted department manger in solving delivery issues/problems Jonathan Tadle

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ACCOMPLISHMENTS

JULY 2007, TOP STORE MANAGER (SPRINT)

Highest activation store in the Inland Empire District JUNE 2007, TOP STORE MANAGER (SPRINT)

2nd Quarter Best Overall in Activations, Accessories and Data JANUARY 2004, STORE MANAGER OF THE YEAR ( GOOD GUYS) Top Store Manager for year 2003

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