Medical Assistant Customer Service

JAZMYNE K. LEE

**** *. ******** ******, ****** CO 80013 720-***-****

***********@*****.***

SUMMARY

Medical assistant with over a year of experience seeking an entry-level position in a healthcare system. Proficient in administrative and clerical work as well as hands-on back-office work. Excellent communicator with active listening skills, and a passion for helping patients. Looking to appl medical skills and knowledge to provide quality health care.

SKILLS & ABILITIES

Strong ability to work as part of a team.

Medical terminology

Care coordination

Schedule management

Desire to learn and advance

Customer service skills

Ability to work according to given schedule.

Ability to work in busy environment.

Phlebotomy experience

EMR experience. (EPIC)

Vitals, injections, and vaccinations

EXPERIENCE

MEDICAL ASSISTANT- FLOAT POOL, KAISER PERMANENTE

APRIL 2023 - CURRENT

Under direct supervision, performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients.

Room patients and facilitate provider schedule.

Documentation within the EPIC EMR system

Actively seeks information to understand member/patient circumstances, problems, expectations, and needs.

Builds rapport and cooperative relationship with members/patients.

Insurance Verifications.

MEDICAL ASSISTANT (INTERN), WEIGHT LOSS MD

DECEMBER 2022-FEBRUARY 2023

Collection and preparation of laboratory specimens

Administered injections.

Prepare patients for examination with physician by collection blood pressure, weight, height, and previous medical history.

Documentation within the EMR system

Answer the phone and schedule appointments.

Dispense medications as prescribed by the physician.

Insurance Verification

PACKAGE HANDLING, FEDEX GROUND

SEPTEMBER 2022 – FEBRUARY 2023

Load and unload packages to the assembly line

Sort delivery packages to the proper line

Load semi-trailers with packages for delivery.

Report shortages

FORKLIFT OPERATOR, JOHN DEERE

SEPTEMBER 2021 – JUNE 2022

Load and unload tractor parts to the assembly line

Move material within the facility.

Report shortages

Identify damages.

SALES ASSOCIATE, KWIK STAR

JULY 2019 – AUGUST 2021

Provided and rendered prompt, efficient, and courteous service to customers.

Maintain inventory of products on store shelves

Operating the cash register and running credit card transactions

Cash handling.

SALES ASSOCIATE, SHOE PALACE

MAY 2018 – MARCH 2019

Assist customers with shoe requests.

Customer Service Expert

Re-stock supply room

Cash handling.

VOLUNTEER, ROSE MEDICAL CENTER

JUNE 2016 – AUGUST 2017

Worked in the Intensive Care Nursery by answering phones, making new patient packets, checking identification, and allowing visitors on the unit, assisting with family questions.

Worked at the front desk by greeting and directing patients to their appropriate locations.

Assisting with the beverage and snack cart on the patient care units.

EDUCATION

CONCORDE CAREER INSTITUTE, AURORA, COLORADO

MEDICAL ASISSTANT DIPLOMA

COMPLETED 02/2023

RANGEVIEW HIGH SCHOOL, AURORA, COLORADO

HIGH SCHOOL DIPLOMA

Class of 2019, Early Completion 12/21/2018

AWARDS/ ORGANIZATION INVOLVEMENT

4.0 GPA

Concorde Career Institute Dean’s List and President’s List recipient

Concorde Career Institute Alumni Association

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate