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R D Customer Relation

Location:
Baldwinsville, NY
Posted:
March 28, 2024

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Resume:

**** ***** **** ****

Baldwinsville, NY *****

Phone: 315-***-****

E-mail: ad4myp@r.postjobfree.com

Jill Boudreau

Objective

To obtain a challenging position allowing the opportunity to utilize purchasing, supplier relation, negotiating, management, technical, manufacturing, quality, customer relation and Lean background.

Summary of qualifications

Certified Lean White Belt

Lead ISO Auditor

Internal ISO Auditor

MACNY Tomorrow’s Leader Today

Root Cause Failure Analysis trainee

Proficient in all Microsoft Office applications

Leader in implementing ERP/MRP system

Proficient in Sage 100 & QuickBooks

Driven, negotiating skills and experience, people skills, leadership & communication skills, problem-solving abilities

Work experience

2022-2023 WestRock Syracuse, NY

Mill Buyer

Recycled Paperboard Mill

Responsible for securing 400,000 tons of fiber for the plant at negotiated premium with approximately 100 supply points; successfully maintained and adhered to quality specifications and expectations for incoming fiber for Solvay Mill; developed, tracked, and forecasted fiber supply and cost weekly, monthly, and quarterly with 95% accuracy for tons delivered to mill; established supplier relations with weekly visits to plants to understand loads available and weekly needs to mill; maintained current contracted tons, assisted in negotiations to renew contracts with suppliers; established 12 new supply points offsetting 4th Quartile cost saving $406,000 annually to mill; worked with other WestRock mills weekly to swing necessary tons based on mill production needs; attended EPM&SA events throughout year; adhered and committed to safe practices and behaviors maintaining a safe environment.

2017-2022 Rapid Cure Technologies Syracuse, NY

Purchasing Manager

Industrial Paints & Coatings

Responsible for purchasing all raw materials for the plant and R&D facility equaling around 400 items; negotiated with suppliers for competitive pricing; worked with R&D and production to qualify raw material offsets; scheduled inbound shipments and negotiated competitive rates with LTL carriers; implemented ERP/MRP system for company; assisted in start-up of a new manufacturing plant; managed all inventory and cycle counts; performed month end financial reporting and closings in AP, AR, PO, SO and GL; assisted in getting company ISO certified; managed and maintained 2-part epoxy manufacturing business.

2013-2017 Rapid Cure Technologies Syracuse, NY

Lab Technician

Industrial Paints & Coatings

Assisted Lab Manager in formulated coatings and R&D testing to qualify new products for new and existing customers; established manufacturing process for 2-part epoxy business; assisted in customer trials for new products.

2007-2009 Interface Solutions Fulton, NY

Quality/Converting Manager

Specialty Paper Mill

Responsible for effective management of the quality department; developing, implementing and maintaining systems for continuous improvement for the plant; providing leadership to drive the plant safety process; understanding and satisfying the needs of both internal and external customers; effective implementing of quality control processes for the Fulton plant; maintenance and improvement of the ISO9001 system; direct management over 33 employees in Converting and Quality Department; direct responsibility over all Converting operations and performance.

2004-2007 Interface Solutions Inc Fulton, NY

Process Engineer

Specialty Paper Mill

Responsible for solving complex production issues; managing projects for new product development, cost savings and quality improvements; organizing, writing, running and reporting all plant trials; analyzing data through use of SPC methods and techniques.

2002-2004 Thermopatch Corp. Syracuse, NY

Senior Quality Engineer

Industrial Garment Solutions

Responsible for new product development and product optimization; customer complaint investigation and resolution; quality control of raw materials, finished product and overall production; supervisory of QC Technician for direction and training.

2000-2002 International Paper Oswego, NY

Project Engineer

Recycled Paperboard Mill

Responsible for customer complaint resolution and relations, process improvements and grade development and optimization. Managed capital projects involving financial analysis and significant cost savings.

2000 Mohawk Paper Mills, Inc. Cohoes, NY

Engineering Intern

1999-2000 Mohawk Paper Mills, Inc. Cohoes, NY

Engineering Co-op

Education

2010-2012 SUNY OCC Syracuse, NY

Associates in Accounting

1997-2000 SUNY Environmental Science & Forestry Syracuse, NY

Bachelor of Science in Paper Science and Engineering

1995-1996 Seton Hall University Orange, NJ

Studied Accounting



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