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Sales Executive Customer Service

Location:
Dearborn Heights, MI
Salary:
70 k per year
Posted:
March 28, 2024

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Work History

Sales Executive

Nabil M Barada

Dynamic Sales Executive with 35 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Highly organized and well-versed in monitoring market conditions to promote options to customers. Gifted in building connections, demonstrating products and maintaining consistent sales. Persuasive negotiator with forward-thinking and performance-oriented nature. Address

Dearborn Heights,

Michigan, 48127

Phone

313-***-****

E-mail

ad4mx4@r.postjobfree.com

Sales funnel

development Excellent

Business

development

and planning

Excellent

Goals and

performance Excellent

Product

promotions Excellent

Data analysis

Excellent

Sales Executive

Luxury Home Furniture, Oak Park, MI

Increased revenue by implementing effective

sales strategies in sales cycle process from

prospecting leads through close.

Analyzed past sales data and team performance

to develop realistic sales goals.

Achieved sales goals and service targets by

cultivating and securing new customer

relationships.

Researched sales opportunities and possible

leads to exceed sales goals and increase profits.

Communicated with clients to find and design

layout best suited for client needs and location.

Researched furniture materials and suggested

pieces to clients based on budget and want.

Consulted on design of model homes for furniture

placement based on layout and lighting.

Developed strong rapport with customers and

created positive impression of business.

Followed up with clients after installation and

delivery to gauge customer satisfaction.

Maintained detailed files on past transactions

and designs for budget and future reference.

Worked within budgetary constraints to advise

quality and design of furniture in houses,

apartments and mobile homes.

2020-04 -

Current

Software

Production

deadline

management

Excellent

Flexible and

Adaptable Excellent

Critical

Thinking Excellent

Training and

Development Excellent

Problem-

Solving Excellent

Promotional

planning Excellent

Territory

development Excellent

Project

oversight

Microsoft

Office Excellent

POS

Excellent

Quickbook

Excellent

Built relationships with customers and community

to establish long-term business growth.

Collaborated with upper management to

implement continuous improvements and exceed

team goals.

Exceeded sales quotas and increased profitability

through effective sales strategy and business

planning.

Consulted with clients to determine architectural

preference to meet overall design goals.

Production Manager

Questron Packaging LLC, Detroit, MI

Assessed manufacturing processes and

recommended improvements to increase

productivity.

Determined suitable crew requirements,

scheduled employees and worked with human

resources to meet changing production

schedules.

Resolved issues quickly to maintain productivity

goals.

Managed internal operational standards and

productivity targets.

Managed continuous improvement initiatives to

drive gains in quality, flow and output.

Standardized production procedures, job roles

and quality assurance guidelines.

Reviewed work for quality and compliance with

company standards and design specifications.

Implemented quality improvement changes to

minimize product defect rates.

Identified new revenue generation opportunities

to maximize bottom-line profitability.

Directed market expansions to propel business

forward, meet changing customer needs.

Monitored team budgets to keep projects on task

and avoid waste.

Wrote and conducted formal performance

reviews for production personnel.

2014-01 -

2019-12

Excellent

Policy

development

and

optimization

Excellent

Budgeting

Excellent

Languages

AIS Program

Excellent

English

Excellent

Arabic

Excellent

French

Average

Studied department operations to assist with

development of new or improved methods of

tooling and production processes.

Production Manager

First Titanium Inc, Detroit, MI

Assessed manufacturing processes and

recommended improvements to increase

productivity.

Determined suitable crew requirements,

scheduled employees and worked with human

resources to meet changing production

schedules.

Resolved issues quickly to maintain productivity

goals.

Standardized production procedures, job roles

and quality assurance guidelines.

Managed continuous improvement initiatives to

drive gains in quality, flow and output.

Met regularly with production team and

managers to analyze problems and plan

cost-effective and high-quality product delivery.

Planned and assigned daily duties to staff

members.

Oversaw day-to-day production activities in

accordance with business objectives.

Defined, implemented and revised operational

policies and guidelines.

Monitored budget and utilized operational

resources.

Documented processes and drafted SOPs to

comply with regulations and company policies.

Identified new revenue generation opportunities

to maximize bottom-line profitability.

Managed partnerships and strategic business

relationships by negotiating contract terms and

handling conflicts.

Coached and guided senior managers to

improve employee job satisfaction and achieve

higher performance levels.

2006-03 -

2014-12

Education

Owner Operator

Delta Alpha International INC, Detroit, MI

Managed day-to-day business operations.

Increased company profits through performance

optimization strategies and efficiency

improvements.

Built and strengthened relationships across

functional leadership areas to keep revenue

development and operational plans

interconnected and effective.

Consulted with customers to assess needs and

propose optimal solutions.

Evaluated suppliers to maintain cost controls and

improve operations.

Performed statistical analyses to gather data for

operational and forecast team needs.

Established foundational processes for business

operations.

Introduced new methods, practices and systems

to reduce turnaround time.

Optimized team hiring, training and performance.

Recruited, hired and trained initial personnel,

working to establish key internal functions and

outline scope of positions for new organization.

Aligned branding initiatives and sales strategies

with client goals.

Associates Degree: Medical Technology

Detroit Institute of Technology - Detroit

1970-05 -

1972-09



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